UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

K-20 Videoconferencing

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Submitted by tomnash on Wed, 2009-03-25 09:57
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Service Description: 

The Washington K-20 Educational Network provides extensive multipoint conferencing services supporting both ISDN and IP-based videoconferencing. The bulk of the scheduled conferences operate at 384 Kbps; 768 Kbps and higher speeds are available for special one-time events.

Service Options: 

None at this time

Eligibility: 

UW faculty, UW staff, UW students, UW researchers (must have access to appropriate videoconferencing endpoint)

How to Order: 

Email: help@uw.edu (include "MCU" in subject line)
Phone: 206-221-5000

Availability: 

K-20 MCU resources are available on a first-come, first-serve basis with the exception that, if a conflict arises, instructional conferences take precedence over administrative conferences.

The MCUs operate 24 hours a day, 7 days a week.

Price: 

Rate effective July 1, 2010 for FY2011.

$50.00 per conference series up to 6 months

Additional Information: 

http://www.wa-k20.net/video_services.php?page=4b&rn0=on&sn3=on

All conferences scheduled on the K-20 Multipoint Control Unit (MCU) must be related to the educational mission of the University of Washington.

Users planning to connect to the K-20 MCU via IP video (H.323) must register their endpoints with the K-20 Gatekeeper (http://www.wa-k20.net/h323.php?page=4b2a&rn1=on&sn3=on).

Service Level Description: 

Customer requests will be responded to within two (2) business days.

Support Information: 

Email: help@uw.edu (include "MCU" in subject line)
Support hours: 8:00 a.m. - 5:00 p.m., Monday - Friday

Contact for More Information: 

Email: help@uw.edu (include "MCU" in subject line)
Phone: 206-221-5000

Maintenance
Last Review Date: 
Fri, 2010-06-18
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