UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

NOTICE: FY 2013 rates are currently reflected in the Price field of each service in the catalog. See FY 2014 service rates (effective July 1, 2013) for all our services, and a comparison to FY 2013 rates. FY 2014 rates will appear in the catalog after July 1, 2013.

Husky Kiosk Service

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Submitted by marymulv on Fri, 2011-02-11 16:03
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Service Description: 
The Husky Kiosk Service provides a secured, maintained computer suitable for public spaces and offers:
  • Browser capability (Internet Explorer and Firefox)
  • PDF reader (Adobe Acrobat Reader)
  • Sophos virus-detection
  • Readers for Word, Excel and PowerPoint documents

This service is an excellent option for those departments who need to offer web access within a public space.

Service Options: 
Computers may be provided by the customer, or the UW-IT Computer Maintenance Group can facilitate a customer purchase at cost.
 
Printers and/or additional basic software may be added to this service.
Eligibility: 

UW faculty; UW staff; UW academic units; UW administrative units; UW Seattle campus only; UW Medical Center; Harborview Medical Center 

How to Order: 
Website:  uw.edu/itconnect/cmg
Phone: 206-543-7865
 
Business Hours: 8:00 a.m. - 5:00 p.m. Monday - Friday

 

Availability: 
Available 24 hours a day, 7 days a week, with the exception of irregularly scheduled maintenance.
 
Maintenance Window for software updates: 11:00 p.m. - 12:00 a.m. daily
Price: 
Rates effective July 1, 2011 for FY2012
 
Initial build and configuration: $150.00 one-time charge
 
Maintenance fee: $22.50 per month
 
Additional services available at $135.00 per hour:
  • Customer specific additional software installation
  • Printer installation
  • Updates of customer software

 

Additional Information: 
The Kiosk service is implemented on computers meeting the following guidelines:
  • Processor: P4 or faster
  • RAM: 1GB for Win XP; 2GB for Win7
  • Hard Drive: 40GB
  • Ethernet port
  • Accessories: keyboard, mouse, and monitor

Kiosk computers are configured with the following:

  • Windows XP or Windows 7
  • Internet Explorer and Firefox browsers
  • Adobe Acrobat Reader
  • TeraTerm mail package
  • Security software
  • Word, Excel and PowerPoint readers
  • Additional software upon request
Service Level Description: 
The Computer Maintenance Group responds to requests and inquires within 2 business days.
Support Information: 
Computer Maintenance Group
Business Hours: 8:00 a.m. - 5:00 p.m., Monday - Friday
 
UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: cmg@uw.edu
Phone: 206-221-5000
Business Hours: https://uw.edu/itconnect/gethelp
Contact for More Information: 
Email cmg@uw.edu or call 206-221-5000.
Maintenance
Last Review Date: 
Fri, 2012-02-17
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