UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

Linux Shell Environment

Service Description: 

UW Information Technology provides UW faculty, staff, and students access to standard applications and tools to meet various computing needs.  Customers can create accounts that give them access to clustered Linux servers that support various functions including:

  • Email
  • Programming and scripting
  • Interactive gateway to campus resources
  • User installed software

Related services are available in Web Publishing for Faculty, Staff, Students, Departments, and Courses


Service Options: 

See Service Level Description for quota information.


UW faculty, UW staff, UW students


Linux shell services are available from any Internet connection.  Services are set up with a clustered server environment  so small system failures will not cause a service outage.   System is not designed for quick recovery from a major disaster.   Occasional downtime is scheduled for periodic upgrade of servers.


This service is included in the Technology Recharge Fee for faculty and staff and funded by the Student Technology Fee for students.

A basic storage level of 1 GB is provided for faculty, staff, and shared accounts. Students are provided 300 MB of storage.

Additional data storage for faculty and staff and shared accounts is available for a fee. To increase your storage limit, go to the Manage Your NetID Resources page at https://uwnetid.washington.edu/manage/?disk, where you can enter a budget number and set the amount. The rate is $.35 per GB per month.

Additional Information: 

Introductory user information is provided at:

Mailing Lists for this service


Service Level Description: 

Linux shell environment services are designed for continuous access with the exception of scheduled down times, hardware failure, and natural disasters.  UW Information Technology responds to queries within 2 business days.  Support is limited to ensuring centrally installed functions and software are operating. Data storage default for faculty, staff, and shared accounts is 1 GB. Additional space is available; see Price above.  Data storage for students is fixed at 300 MB.

Support Information: 

UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp.html

Contact for More Information: 

Email help@uw.edu or call 206-221-5000.

Last Review Date: 
Fri, 2013-06-28
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