UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

NOTICE: The catalog currently reflects FY 2012 rates. To see a summary of FY 2012 rates and a comparison to FY 2011 rates see FY 2012 Self-Sustaining Service Rates (effective July 1, 2011).

UW Email

Service Description: 

UW Email is an email service that allows electronic messages to be read and sent with a wide variety of email programs, including Outlook, Outlook Express, Thunderbird, Mac Mail, Entourage, and Alpine. Web-based access is supported through Web Alpine.

Service Options: 

See Service Level Description for quota information.

Eligibility: 

UW faculty, UW staff.

Availability: 

Available 24 hours a day, 7 days a week, with the exception of irregularly scheduled maintenance. 

Price: 

This service is included in the Technology Recharge Fee. 

A basic limit of 5 GB is included for faculty and staff, and 1 GB for shared accounts.

Additional data storage for this service is available for a fee. To increase your storage limit, go to the Manage Your UW NetID Resources  page, where you can enter a budget number and set the amount. The rate is $0.76 per GB per month. Billing begins July 1, 2011.

 

Additional Information: 

http://uw.edu/itconnect/email/uwemail

Note: Student use of UW Email ends
Effective June 30, 2011:
The UW Email service for all UW students ended June 30, 2011. All UW students now use UW Windows Live or UW Google Apps or a third-party vendor of their choice for email. Please see http://uw.edu/itconnect/email/student_decom.html for details. 
 
Student Email Exceptions: Departments needing to grant students access to UW Email can contact help@uw.edu for details.
 
 
Service Level Description: 
Effective March 1, 2011: Data storage limit is 5 GB for faculty, staff, and 1 GB for shared accounts.
 
Effective July 1, 2011: Additional space is available; see Price above.
 
UW Information Technology responds to queries within 2 business days.
Support Information: 

UW Information Technology Service Center Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp

Contact for More Information: 

Email help@uw.edu or call 206-221-5000.

Maintenance
Last Review Date: 
Thu, 2011-06-30
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