UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

NOTICE: The catalog currently reflects FY 2012 rates. To see a summary of FY 2012 rates and a comparison to FY 2011 rates see FY 2012 Self-Sustaining Service Rates (effective July 1, 2011).

Long Distance Services

Home ›
Submitted by tomnash on Wed, 2009-03-25 08:57
in
Service Description: 

The primary long distance service is provided by the UW Alternative Toll Service (UWATS) system. This system provides detailed call accounting to user departments, and long distance toll savings to the university. The service can be used from on campus or when away from campus, depending on the level of access of the UWATS code.

Another method for those who use a UW telephone, but work in various locations, is to use the Regional Calling Service (RCS).

Service Options: 

UWATS Long Distance (UWATS)
Regional Calling Service (RCS)

Eligibility: 

UW faculty, UW staff, UW students, UW Medical Center, Harborview Medical Center, UW Physicians Network and Neighborhood Clinics

How to Order: 

The help documentation and link to the UWATS self-service option is located on the Web at:UWATS order form is located on the Web at:
http://www.washington.edu/itconnect/phones/ldservices-help.html#UWATS

Regional Calling Service is a self-service option. Directions can be found on the Web at: http://uw.edu/itconnect/phones/longdistance.html#rcs

Availability: 

Service is available 24 hours a day, 7 days a week.

Price: 

Rates effective July 1, 2011 for FY2012.

UWATS
There is no installation charge for setting up a UWATS code.

Domestic Long Distance Rates:

  • UWATS long distance, U.S., per minute: $.033
  • UWATS long distance, Canada, per minute: $.033
  • Direct Dial 1+ long distance, U.S., per minute: $.033
  • Direct Dial 1+ long distance, Canada: $.033
  • Metro UWATS, U.S., per minute: $.033
  • UW Direct, U.S., per minute: $.033

International rates vary depending upon the country please see: http://uw.edu/uwit/reports/FY2011InternationalLDRates.pdf

Regional Calling Service
There are no charges for Regional Calling Service (RCS); however, UWATS and Calling Card rates apply when used with RCS.

Additional Information: 

Information about the UWATS system can be found on the Web at: http://uw.edu/itconnect/phones/longdistance.html#standard_uwats

Information about Regional Calling Service can be found on the Web at:
http://uw.edu/itconnect/phones/longdistance.html#rcs

Service Level Description: 

UW Information Technology strives to respond within 24 hours. Closed on weekends.

Support Information: 

UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp  

Any budget changes are managed through:
UW Information Technology Business and Finance
Phone: 206-543-1997

Contact for More Information: 

Email help@uw.edu or call 206-221-5000.

Maintenance
Last Review Date: 
Thu, 2011-07-07
0
Your rating: None