UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

Long Distance Services

Service Description: 

The primary long distance service is provided by the UW Alternative Toll Service (UWATS) system. This system provides detailed call accounting to user departments, and long distance toll savings to the university. The service can be used from on campus or when away from campus, depending on the level of access of the UWATS code.

Another method for those who use a UW telephone, but work in various locations, is the Regional Calling Service (RCS).


Service Options: 
UWATS Long Distance (UWATS)
Regional Calling Service (RCS)



UW faculty; UW staff; UW students; UW Medical Center; Harborview Medical Center; UW Physicians Network and Neighborhood Clinics


Service is available 24 hours a day, 7 days a week.

Rates effective July 1, 2013 for FY2014.
There is no installation charge for setting up a UWATS code.


UWATS long distance, U.S., per minute            
UWATS long distance, Canada, per minute
Direct Dial 1+ long distance, U.S., per minute
Direct Dial 1+ long distance, Canada  
Metro UWATS, U.S., per minute
UW Direct, U.S., per minute 

International rates vary depending upon the country please see:

Regional Calling Service
There are no charges for Regional Calling Service (RCS); however, UWATS and Calling Card rates apply when used with RCS.


Additional Information: 

Information about the UWATS system can be found on the Web at:



Information about Regional Calling Service can be found on the Web at: 



Service Level Description: 

UW Information Technology strives to respond within 24 hours.  Closed on weekends.

Support Information: 

UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://www.uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://www.uw.edu/itconnect/gethelp

Any budget changes are managed through:
UW Information Technology Business and Finance
Phone: 206-543-1997
Contact for More Information: 

Email help@uw.edu or call 206-221-5000.



Last Review Date: 
Mon, 2013-06-24
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