UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

NOTICE: The catalog currently reflects FY 2012 rates. To see a summary of FY 2012 rates and a comparison to upcoming FY 2013 rates, see Technology Recharge Fee and Self-Sustaining Services (effective July 1, 2012).

Shared Central File System for Research (lolo)

Service Description: 
UW Information Technology provides a cluster-based, scalable file system for storage of research data, which is named part of the Lolo file system.
 
This system has high speed (10GB) connections to HYAK, Internet, I2, UW-IT managed servers (via NFS), and UW campus networks, and provides a variety of access protocols depending on the user's network location:
 
Access Location Available Protocols
Hyak systems GPFS, ssh
UW-IT Managed Servers GPFS, SMB/CIFS, ssh
UW campus networks SMB/CIFS, ssh
External networks ssh, HPNSSH

 

Backups are not performed on files stored in this filesystem. Intended use cases include shared access to downloaded datasets and staging of data for Hyak processing pipelines.
 
This shared file system is designed to be cost effective when compared to investing in local storage systems with a 3 year purchase commitment.  The system is designed for general interactive usage of large and small files with random R/W pattern.
 
This service design is intended to provide UW researchers with an alternative to building and operating their own systems for collaboration. The financial risk model for subscribers is similar to building a standalone system, but the costs are likely to be lower, the quality higher,  and the list of features richer.
 

 

Service Options: 
  • variable amount of storage can be allocated (in 8 TB chunks)
  • can specify UW Groups that will be needed to manage access with NFS
  • can select name of top level folder in the filesystem where the space will be allocated
Eligibility: 

UW researchers 

How to Order: 
Email help@uw.edu and include the service name "lolo" in the subject line
 
Availability: 

Periodic Regular Maintenance is scheduled to match the Hyak system maintenance schedule:

  • Hyak will be offline from 9:00 a.m. - 5:00 p.m. for scheduled maintenance the second Tuesday of every month.
  • Every third month, the maintenance window will last from 9:00 a.m. to 9:00 a.m. the following morning.

Not all maintenance windows are expected to cause the filesystems to be offline.

Price: 
The minimum amount of commitment for this service is 8 Terabyte of disk storage for 3 years @ $36,561.12  ( $1.52 / GB / year, or, $126.95 / TB/ month).

There are no extra charges for data transfer in/out of the system.
 
Rates will be adjusted annually on July 1st.
Additional Information: 
Smaller allocations of storage space are usually immediately available.  Larger increments will take several weeks to purchase and deploy hardware (time depends on request).
 
This storage service is part of the Lolo file system = //escience.washington.edu/what-we-do/lolo

Lolo User Documentation is available at https://wiki.cac.washington.edu/display/LoloService/User+Documentation

 

Service Level Description: 

UW Information Technology responds to standard customer requests within 2 business days.

This service is designed to be operational 24 hours a day, 7 days a week except for the planned maintenance window.
 
Planned maintenance window matches Hyak system (8 hours during business hours 2nd tuesday of every month).
 
Not resilient to Data Center outages - service will be interrupted.
 
Full recovery from a Data Center disaster may take weeks.

 

Support Information: 
UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://www.uw.edu/computing/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://www.washington.edu/itconnect/gethelp.html
Contact for More Information: 
 
Email help@uw.edu and include the service name "lolo" in the subject line
Maintenance
Last Review Date: 
Tue, 2011-07-05
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