UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

Web Publishing and Collaboration Tools

Videoconference Studios

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Brief Service Description: 
Studios for connecting local meetings and presentations with others worldwide
Service Description: 

Videoconferencing allows you to meet face to face with people across the state or around the world without leaving the University of Washington. It is easier and more cost-effective than traveling, and you can supplement your presentations by showing printed documents and computer programs such as PowerPoint presentations.

Odegaard Videoconference Studio (http://uw.edu/lst/learning_spaces/video_conferencing/ougl_videoconference_studio.html)

  • Location: Odegaard Undergraduate Library, 320
  • Capacity: 16
  • Layout: Stadium-style seating
  • Hours: By reservation only

Health Sciences Videoconference Studio (http://uw.edu/lst/learning_spaces/video_conferencing/hs_videoconference_studio.html)

  • Location:  Health Sciences, T239
  • Capacity: 35
  • Layout: Configurable
  • Hours: By reservation only
Eligibility: 

UW faculty, UW staff, UW researchers

Availability: 

Reservations are accepted on a first-come, first-serve basis at: http://uw.edu/lst/learning_spaces/vid_conf_res.html

Videoconferencing Studios are available during regular building hours only.

Price: 

Rates effective July 1, 2011 for FY2012.

Videoconference Studios Fees
(Including technical testing and on-site support during the reservation)  

   *  UW Budget Number: $165 per hour
   *  Non-UW Budget Number: $330 per hour plus a 15.6% Institutional Overhead fee

Cancellation Fees
The following cancellation fee policy applies for all reservations:
   * Cancelling with more than five (5) business days advance notice: $82.50 per event or event series 
   * Cancelling with less than five (5) business days advance notice: 50% of reservation charge 
   * Cancelling with less than two (2) business days advance notice: 100% of reservation charge

Rescheduling Fees
The following fees apply to rescheduling videoconference dates and times for all reservations (must have new dates at time of request):
   * Rescheduling events with more than five (5) business days advance notice: $50 
   * Rescheduling events with less than five (5) business days advance notice: $100

Additional Information: 

http://uw.edu/lst/learning_spaces/video_conferencing/index.html

Policies

  • Reservations must be received at least 7 days in advance.
  • Support includes technical testing prior to videconference event.
  • Reservations do not include extra set-up time before your event, or extra time after. If you need additional time prior to or after your event, you must reserve it.
  • Support does not including booking of the far-end facilities.
  • Smoking is not permitted.
  • Eating and drinking are allowed in designated areas.
Service Level Description: 

Inquiries will be responded to within 2 business days, if not sooner.

Support Information: 

A Videoconference Consultant is available to assist you with the entire process, including help with technical coordination of the videoconference with the far-end site, material preparation, and operation of equipment on the day of the conference. We can also provide an initial demonstration of the capabilities of the studios and answer any questions you may have concerning your videoconference.  

Email: help@uw.edu
Phone: 206-897-1999, 9:00 a.m. - 5:00 p.m., Monday - Friday

Contact for More Information: 
Maintenance
Last Review Date: 
Mon, 2014-03-17
Keywords: 
<p>videoconference facilities, videoconference, videoconferencing, studio</p>
Notes: 
<p>03/17/14 - Updated email address for contact to help@uw.edu as per single point of contact project. Updated contact person to Jason Smith as Service Manager.</p>

MySQL Database Services

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Your rating: None
Brief Service Description: 
Centrally installed MySQL database services
Service Description: 
UW Information Technology provides base level support for MySQL on centrally supported Linux systems.
Service Options: 
None at this time
Eligibility: 

UW faculty, UW staff, UW students, UW affiliated organizations

How to Order: 

Email: help@uw.edu
Phone: 206-221-5000

Availability: 
Centrally supported Linux systems are typically available 24 hours a day, 7 days a week, except during scheduled maintenance windows.
Price: 

This service is included in the Technology Recharge Fee.

Service Level Description: 
Customer is responsible for all database administration. Customer support requests will be acknowledged within 2 business days. 
Support Information: 
UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp.html
Contact for More Information: 

Email: help@uw.edu or call 206-221-5000.

Maintenance
Last Review Date: 
Tue, 2013-06-11
Keywords: 
<div> database, DB, SQL,&nbsp;MySQL, ovid, vergil</div>
Notes: 
<div> <div class="ExternalClassC1057B8C26C345B2BA2B6E0CB349AFA4"> MySQL databases are on ovid and vergil.</div> <div class="ExternalClassC1057B8C26C345B2BA2B6E0CB349AFA4"> &nbsp;</div> <div class="ExternalClassC1057B8C26C345B2BA2B6E0CB349AFA4"> Link to Phase 1 Database Service Descriptions (for historical context only): <a href="https://wiki.cac.washington.edu/display/Svccat/Open+Source+Databases"><u><font color="#0000ff">https://wiki.cac.washington.edu/display/Svccat/Open+Source+Databases</font></u></a></div> <div class="ExternalClassC1057B8C26C345B2BA2B6E0CB349AFA4"> &nbsp;</div> <div class="ExternalClassC1057B8C26C345B2BA2B6E0CB349AFA4"> &nbsp;</div> <div class="ExternalClassC1057B8C26C345B2BA2B6E0CB349AFA4"> 6/11/13:&nbsp; No changes for FY14, but updated review date.</div> </div> <p>&nbsp;</p>

Linux Shell Environment

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Brief Service Description: 
Accounts on clustered Linux servers with a standard suite of applications
Service Description: 

UW Information Technology provides UW faculty, staff, and students access to standard applications and tools to meet various computing needs.  Customers can create accounts that give them access to clustered Linux servers that support various functions including:

  • Email
  • Programming and scripting
  • Interactive gateway to campus resources
  • User installed software

Related services are available in Web Publishing for Faculty, Staff, Students, Departments, and Courses

 

Service Options: 

See Service Level Description for quota information.

Eligibility: 

UW faculty, UW staff, UW students

Availability: 

Linux shell services are available from any Internet connection.  Services are set up with a clustered server environment  so small system failures will not cause a service outage.   System is not designed for quick recovery from a major disaster.   Occasional downtime is scheduled for periodic upgrade of servers.

Price: 

This service is included in the Technology Recharge Fee for faculty and staff and funded by the Student Technology Fee for students.

A basic storage level of 1 GB is provided for faculty, staff, and shared accounts. Students are provided 300 MB of storage.

Additional data storage for faculty and staff and shared accounts is available for a fee. To increase your storage limit, go to the Manage Your NetID Resources page at https://uwnetid.washington.edu/manage/?disk, where you can enter a budget number and set the amount. The rate is $.35 per GB per month.

Additional Information: 

Introductory user information is provided at:
http://www.uw.edu/computing/unix/

Mailing Lists for this service

 

Service Level Description: 

Linux shell environment services are designed for continuous access with the exception of scheduled down times, hardware failure, and natural disasters.  UW Information Technology responds to queries within 2 business days.  Support is limited to ensuring centrally installed functions and software are operating. Data storage default for faculty, staff, and shared accounts is 1 GB. Additional space is available; see Price above.  Data storage for students is fixed at 300 MB.

Support Information: 

UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp.html

Contact for More Information: 

Email help@uw.edu or call 206-221-5000.

Maintenance
Last Review Date: 
Fri, 2013-06-28
Keywords: 
<p>unix, uniform access, shell account, homer, dante, ovid, vergil</p>
Notes: 
<p>Made update to additional information re mailman lists 3/14/13</p>