UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

Accounts and Passwords

UW NetID

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Brief Service Description: 
Personal, shared (course or departmental), sponsored, and temporary identification required for access to UW online resources
Service Description: 

The UW NetID service provides ways for the UW community to create and manage digital identities and the UW. UW NetIDs are used for authentication, accounts, email addresss, and other computing purposes where unique identification is required. There are different types of UW NetIDs to support a diversity of needs, including Personal, Shared, Temporary, and Admin UW NetIDs.

Service Options: 

Personal UW NetIDs
A UW NetID (with password) is your personal identification for using UW online resources.  With a personal UW NetID, you can access computing services available to you based on your association with the UW (i.e. student, faculty, staff, alumni, retiree, or other affiliate).

Your computing services may include Web interfaces used to:

  • Access your MyUW page, from which you can check your personal UW informaiton (e.g. grades, class schedules, employee payroll records and benefits)
  • Turn on UW email accounts with forwarding options, along with other computer services (e.g. lab access, research computing, Web publishing)
  • Access secure aplications required for university administrative work (e.g. financial, payroll, and student databases)
  • Give UW alumni access to computing services

Shared UW NetIDs
Shared UW NetIDs provide you with an account for shared access to resources.  Shared UW NetIDs enable:

  • Departmental accounts for departmental email, public Web sites, and role-based accounts
  • Course accounts for course related email, Web publishing, and Catalyst Tools
  • Accounts for student clubs and organizations registered through the Student Activities Office
  • Forwarding accounts for email forwarding

Temporary UW NetIDs
Temporary UW NetIDs allow you to give temporary access to online services that are not personalized, such as access to the UW wireless networks.

Admin UW NetIDs
Admin UW NetIDs provide you an account separate from your personal UW NetID for administering a set of workstations, servers, or a domain  An Admin UW NetID is required for some functions, including administration of the central NETID Windows domain service.

Application UW NetIDs
An application UW NetID allows you to give computing applications access to other applications and services.

Eligibility: 

UW faculty, UW staff, UW students, UW alumni, UW clinicians, UW affiliated organizations, Washington state clinicians, Cascadia Community College, Seattle Cancer Care Alliance, Fred Hutchinson Cancer Research Center, UW Visitors

How to Order: 

Personal UW NetIDs
People who are members of eligible UW populations can get a UW NetID at:
https://uwnetid.washington.edu/newid/

Know someone who is not eligible, but who needs access to UW computing resources? UW faculty and staff can sponsor a UW NetID at:
https://uwnetid.washington.edu/sponsor/

Need to assign the employee computing service package to an individual who is not otherwise eligible? Use the "Assign" tool at:
https://uwnetid.washington.edu/assign/

Shared UW NetIDs
UW faculty and staff may request departmental and course shared UW NetIDs at:
https://uw.edu/computing/forms/shared/

Temporary UW NetIDs
UW faculty and staff can assign temporary wireless access to visitors at:
http://uw.edu/itconnect/connecting/wireless/visitors.html

Temporary UW NetIDs are available for other custom uses. To learn more, email help@uw.edu.

Admin UW NetIDs
Additional information at:
http://uw.edu/itconnect/accounts/admin.html

Application UW NetIDs
General availability expected in summer 2010. To learn more, email help@uw.edu.

Availability: 

Hours available: 24 hours a day, 7 days a week

Price: 

This service is included in the Technology Recharge Fee.

No charge for Personal, Shared, Temporary, Admin, and Application UW NetIDs.

Support for non-standard uses may result in a consulting fee.

Additional Information: 

Personal UW NetIDs
http://uw.edu/itconnect/accounts/#uwnetid

Sponsoring a Personal UW NetID
http://uw.edu/itconnect/accounts/sponsored.html  

Shared UW NetIDs
http://uw.edu/itconnect/accounts/#shared

Temporary UW NetIDs
http://uw.edu/itconnect/connecting/wireless/

Admin UW NetIDs
http://uw.edu/itconnect/accounts/admin.html

If you have additional questions, please contact the UW Information Technology Service Center at 206-221-5000 or via email at help@uw.edu.

Service Level Description: 

Uptime:  Continuous, all days and hours.  Service issues will be addressed based on priority and resource availability.

Support Information: 
Contact for More Information: 

Call 206-221-5000 or email help@uw.edu.

Maintenance
Last Review Date: 
Fri, 2014-07-11
Keywords: 
<p>UWNetID, NetID, computer network account, sponsored, shared, supplemental ID, network ID, sponsored account, temporary UW NetID, wireles access, visitors, wireless access for conference attendees</p>
Notes: 
<p>07/11/14: Updated Service Manager to Jonathan Pass -MM</p>

Keynes (Administrative Mainframe) Accounts

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Your rating: None
Brief Service Description: 
Access to online administrative systems on Keynes
Service Description: 

The Administrative Applications group in the UW Information Technology Service Center sets up and maintains customer access to the following Keynes administrative and student systems, and assists customers with questions about their access to:

  • BGT - Budget Systems
  • COM - Communications Systems
  • FIN - Financial Accounting Systems
  • HEPPS - Payroll Systems
  • PAS - Purchasing Systems
  • SDB - Student Database
  • TIME - Time Application

FAST/Extract - Downloading provides the electronic transfer of Budget Activity Report (BAR) data from the Central Financial Accounting system to a local workstation.

FASTRANS - Direct entry of  Financial accounting information into the Financial Accounting System (FAS). Used for uploading to the FAS process of mostly Internal Sales Documents (ISD's), Cost Transfer Invoices (CTI's), Cash Transmittals (CT's), and some Journal Vouchers (JV's). FASTRANS is a Unix-based application that runs on Vitcos.

Eligibility: 

UW faculty, UW staff, UW students, UW affiliated organizations, UW Medical Center, Harborview Medical Center, UW Physicians Network and Neighborhood Clinics

How to Order: 
Availability: 
Price: 

This service is included in the Technology Recharge Fee.

Additional Information: 
Service Level Description: 

Service requests are received via forms and email.

  • Due to to nature of the coordination with multiple departments to set up the access requests, the typical timeframe once we have received a valid request without missing information is 72 hours.
  • All email will have an initial response within 24 hours.
  • All forms with missing information or signature authority will be returned within 24 hours. 
  • Clients will be required to sign authorization forms as required by the Washington State Auditor.

In addition, systems are monitored 24 hours a day, 7 days a week for disruption. This service aims to be operationally ready 24 hours a day, 7 days a week, excluding maintenance windows.

Support Information: 

UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp

Alternate phone and email available 8:00 a.m. - 4:30 p.m., Monday - Friday:
Administrative Applications
Phone: 206-221-5000 Option 5
Fax: 206-221-5002
adminapp@uw.edu   

Note: Entrust tokens should be returned to:
Administrative Applications
Box 359540

Contact for More Information: 

Email help@uw.edu or call 206-221-5000.

Maintenance
Last Review Date: 
Fri, 2014-07-11
Keywords: 
<p>Keynes Accounts, FIN, Financial Information System, HEPPS, Higher Education Payroll and Personnel System, BGT, Budget System, PAS, Purchasing System, SDB, Student Database System, TIME, COM, DPP, TSAT, BAR, FAST, FASTRANS, Extract</p>
Notes: 
<p>Access to database Guardfiles:</p> <table summary="database files"> <tbody> <tr> <th> Guardfile Name</th> <th> System</th> <th> Notes</th> </tr> <tr> <td> LBGTINFO1</td> <td> Budgeting System&nbsp;</td> <td> &nbsp;</td> </tr> <tr> <td> LCOMINFO1</td> <td> &nbsp;</td> <td> Not common, rarely used - Brent Holterman, Applications Manager must be notifed</td> </tr> <tr> <td> LFASINFO1</td> <td> &nbsp;</td> <td> Not common, rarely used - Tim McAllister or Applications manager should be notified re: Financial Accounting System</td> </tr> <tr> <td> LFININFO1</td> <td> Financial Accounting System</td> <td> &nbsp;</td> </tr> <tr> <td> LHEPINFO1</td> <td> HEPPS</td> <td> Sensitive Data - Additional authorization required from Linda Braziel, or Applications for HEPPS</td> </tr> <tr> <td> LMISINFO1</td> <td> &nbsp;</td> <td> &nbsp;</td> </tr> <tr> <td> LOTSDERGO&nbsp;&nbsp;</td> <td> &nbsp;</td> <td> Sensitive Data - Additional authorization required from Keith Mason or System Administrator for Keynes system</td> </tr> <tr> <td> LPASINFO1</td> <td> Purchasing System</td> <td> (read only) no FAST</td> </tr> <tr> <td> LPAYINFO1</td> <td> Payroll Data</td> <td> &nbsp;</td> </tr> <tr> <td> LSDBINFO2</td> <td> Student Database</td> <td> Sensitive Data - Additional authorization required from Hugh Parker or Applications manager for the Student Database</td> </tr> <tr> <td> LSDBINFO3</td> <td> Student Database</td> <td> Sensitive Data - Additional authorization required from Hugh Parker or Applications manager for the Student Database</td> </tr> <tr> <td> LSDBINFO4</td> <td> Student Database</td> <td> Sensitive Data - Additional authorization required from Hugh Parker or Applications manager for the Student Database</td> </tr> </tbody> </table> <p>Additional drives (TAPELIB and TSAT) are used internally by UW Technology.</p> <p>2/16/12:&nbsp; Fixed Get Help link.</p> <p>9/19/13:&nbsp; Updated Availability section.</p> <p>07/11/14: Updated brief description -MM</p>

UW Windows Infrastructure

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Your rating: None
Brief Service Description: 
Infrastructure enabling Microsoft technologies
Service Description: 

The UW Windows Infrastructure (UWWI) is a set of infrastructure capabilities enabling Microsoft technologies. In many cases, the infrastructure capabilities meet business needs regardless of the client platform or technology.

Service Options: 
  • NETID Domain service. Provides Active Directory Domain Services with integrated UW NetIDs and Groups service groups.
    • Domain trusts. UW organizations with an existing domain can request a one-way incoming trust to leverage the authentication, authorization, and directory services provided.
    • Delegated OUs. UW organizations can manage and join their computers to the NETID domain service. They retain autonomy and avoid the cost of running their own Windows domain.
  • Name resolution services.
    • Netbios name resolution via WINS. Available to anyone on campus.
    • Dynamic DNS (DDNS) zone services. Available to Delegated OU customers only. No reverse DNS capability.
  • Microsoft license activation. Provides Microsoft product activation service via a Microsoft Key Management Server (KMS) tied to the campus agreement.
  • LDAP based authentication, authorization, and directory services for application integration (this capability is available, but in containment)
  • Federated authentication. ADFS provides logon tokens for Microsoft centric applications that can cross enterprises boundaries. We run this capability in partnership with the Authentication service.
  • Azure Active Directory. This component provides multiple capabilities based on emerging technologies and has likely changed in signficant ways since we wrote this. Among the capabilities are:
    • OpenID/OAuth2/SAML/WS-Federation based authentication
    • Phone-based multi-factor authentication (may require additional purchase)
    • SaaS application portal with tightly integrated authentication
The services entitled Authentication, Access Management, Directory Services, UW NetID, and Campus DNS all have overlapping capabilities with this service. In some cases, there is tight integration with those other infrastructure services.
Eligibility: 

UW faculty, UW staff, UW students, Anyone with a UW NetID

How to Order: 

UW Information Technology Service Center
Location: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp

Availability: 

Hours available: 24 hours a day, 7 days a week

Price: 

This service is included in the Technology Recharge Fee.

Additional Information: 
Service Level Description: 

Uptime: Continuous, all days and hours. Service issues will be addressed based on priority and resource availability.

Support Information: 

UW Information Technology Service Center
Location: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp

Contact for More Information: 

Email help@uw.edu or call 206-221-5000.

Maintenance
Last Review Date: 
Tue, 2014-07-01
Keywords: 
<p>UWWI</p>
Notes: 
<p>2/25/13:&nbsp; Removed <font color="#000000">UW Windows Forest option from Service Options section as it </font><font color="#000000">being removed as an available option for customers.</font>&nbsp; See RT 1781829 for full details.</p> <p>07/01/14: Updated as per Brian&#39;s RT ticket (2266496) for annual service catalog audit -MM</p>