UW Information Technology Service Catalog

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Data Backups and Archives

Submitted by Anonymous on Tue, 2009-05-12 16:24
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Brief Service Description: 
Centralized data management
Service Description: 
UW Information Technology provides centralized data backup, and archival and tape storage solutions. Support for data encryption is also available.
 
Included in the Technology Recharge Fee is centralized data backup management of centrally managed UW applications and systems. 
 
Not included in the Technology Recharge Fee is centralized data backup management of departmental or individual applications and systems.
Service Options: 

The Tivoli Storage Manager (TSM) service includes automated data backup, with two tape copies being stored in geographically diverse locations.

Eligibility: 

UW faculty, UW staff, UW affiliated organizations

How to Order: 

Email: help@uw.edu
Phone: 206-221-5000

Availability: 

Data can be backed up from most areas on or around the main UW Seattle campus assuming the site's infrastructure meets, or can be upgraded to meet, the necessary infrastructure requirements of the service.

Price: 
Rates effective July 1, 2012 for FY2013.
 
Charges vary depending on the service option and specific customer and system requirements. Charges include:
  • Monthly charge for data stored on tape: $.002 per GB per day per copy, for a total of two copies
  • No minimum cost

 

Additional Information: 

Tivoli Storage Manager (TSM) is storage management software that automates data backup and restore functions.

For stand-alone, offsite tape storage using Iron Mountain, please contact the information technology buying group with UW Procurement Services: http://f2.washington.edu/fm/ps/.

For Frequently Asked Questions please see the attached FAQ document.

 

Service Level Description: 

The service goal is to be operationally ready 24 hours a day, 7 days a week, having zero downtime or data loss, redundant fabrics, and no single points of failure.

Support Information: 
UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://www.washington.edu/itconnect/help/
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp
Contact for More Information: 

Email help@uw.edu or call 206-221-5000.

Maintenance
Last Review Date: 
Fri, 2013-04-26
Keywords: 
<p>IBM, Tivoli, TSM, IBM Tivoli Storage Manager, backups, data backups, HPSS, High Performance Storage System, online tape library, off-site tape storage, Tape Storage, Iron Mountain, Offsite, vaulting, archive</p>
Notes: 
<div> <div> <p><strong>The Dept of BioChem </strong>(HHMI) is at least one external to UW Technology customer subscribed to the Online Tape Library/Tape Storage Service.&nbsp;Charges for this customer were negotiated in 2002 in an MOU (PCA # 001421) located on the B&amp;F Service Agreement Wiki.&nbsp;</p> Links to Phase 1 Data Backup, Archival, and Tape Storage Service Descriptions:</div> <div> <br /> <a href="https://wiki.cac.washington.edu/display/Svccat/IBM+Tivoli+Storage+Manager+(TSM"><u>https://wiki.cac.washington.edu/display/Svccat/IBM+Tivoli+Storage+Manager+(TSM</u></a>)</div> <div> &nbsp;</div> <div> <a href="https://wiki.cac.washington.edu/display/Svccat/Data+Backup+Support"><u>https://wiki.cac.washington.edu/display/Svccat/Data+Backup+Support</u></a></div> <div> <br /> <a href="https://wiki.cac.washington.edu/display/Svccat/High+Performance+Storage+System+(HPSS"><u>https://wiki.cac.washington.edu/display/Svccat/High+Performance+Storage+System+(HPSS</u></a>)</div> <div> <br /> <a href="https://wiki.cac.washington.edu/display/Svccat/Tape+Storage+Service+Support"><u>https://wiki.cac.washington.edu/display/Svccat/Tape+Storage+Service+Support</u></a></div> <div> &nbsp;</div> <div> <a href="https://wiki.cac.washington.edu/display/Svccat/Tape+Storage+Service"><u>https://wiki.cac.washington.edu/display/Svccat/Tape+Storage+Service</u></a></div> <div> &nbsp;</div> <div> <a href="https://wiki.cac.washington.edu/display/~llfinch/Data+Backup+Process"><u>https://wiki.cac.washington.edu/display/~llfinch/Data+Backup+Process</u></a></div> <div> &nbsp;</div> <div> <strong>KARC: </strong>(5/09:KARC is currently used for a couple of customers, but is being phased out.) This service currently uses the High Performance Storage System (HPSS), but may use Tivoli Storage Manager (TSM)&nbsp;in the future. There is a $50 monthly charge for this service. KARC was used for Unix systems where no encryption was needed.</div> <div> 2/16/12:&nbsp; Fixed Email Help Form link</div> </div> <p><br /> 4/26/13:&nbsp; Added TSM customer letter and FAQ with information about service changes coming July 1, 2013.</p>

Enterprise Directory Services

Submitted by tomnash on Wed, 2009-03-25 09:57
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Your rating: None Average: 3 (1 vote)
Brief Service Description: 
Access well-managed identity information based on UW NetIDs
Service Description: 

Enterprise Directory Services (EDS) offer high-availability, read-only access to well-managed identity information based on UW NetIDs. These services provide user profile information, via standard protocols, including basic identification, group memberships, and affiliation data compiled from UW systems of record (e.g., HEPPS, SDB, Advance, Person Registry).

Service Options: 

Enterprise Directory Services options include:

  • UWWI Active Directory - Provides LDAP directory services including user accounts for all UW NetIDs and group data from the UW Groups service; part of UW Windows Infrastructure (UWWI), this service is particularly relevant to customers seeking integration with the Windows platform.
  • Person Directory Service - Provides LDAP access to common UW identifiers and affiliation data for all UW members and affiliates; additional contact data is available for employees, students, and alumni; data is searchable by official UW identifiers (e.g. UW NetID, UW Registry ID, Student ID, Employee ID).
  • Groups Directory Service - Provides LDAP access to group data managed in the UW Groups service.
Eligibility: 

UW faculty, UW staff

How to Order: 

UW Information Technology Service Center
Location: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://www.uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://www.uw.edu/itconnect/gethelp

Availability: 

Hours available: 24 hours a day, 7 days a week

Price: 

This service is included in the Technology Recharge Fee.

Service Level Description: 

Uptime: Continuous, all days and hours. Service issues will be addressed based on priority and resource availability.

Support Information: 

UW Information Technology Service Center
Location: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://www.uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://www.uw.edu/itconnect/gethelp

Contact for More Information: 

Email: help@uw.edu
Phone: 206-221-5000

Maintenance
Last Review Date: 
Thu, 2010-06-03
Keywords: 
<p>EDS, PDS, GDS, UWWI, Active Directory</p>

Access Management

Submitted by tomnash on Wed, 2009-03-25 09:57
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Your rating: None Average: 3 (1 vote)
Brief Service Description: 
Manage groups, authorizations, and access to resources and applications
Service Description: 

Access management allows you to manage, control, and audit access to online data, resources, and applications. It involves managing privileges, group memberships, and service subscriptions. Access management allows you to manage risk and to comply with governing policies. In some cases you can also delegate management authority to others.  

UW Information Technology supports enterprise access management through:

  • ASTRA (Access to Systems Tools Resources and Applications)
  • UW Groups service
  • UW Subscriptions (Uniform Access) service  
Service Options: 

Access management service options include:

  • ASTRA - Provides enterprise authority management and privilege management services; UW 'delegators' and 'authorizers' use the ASTRA Web site to manage the authority and assign authorizations; consuming applications use the ASTRA Web service to obtain the authorizations assigned to a specific user (UW NetID) or application.
  • UW Groups service - Provides enterprise group management for access control, collaboration, and messaging; it supports groups usage throughout the UW by making it easier to identify, define, and reuse groups in many systems and applications; group memberships comprise UW NetIDs, federated IDs, DNS names, as well as other UW Group IDs.
  • UW Subscriptions (Uniform Access) service - Provides access to many central UW computing services such as UW Email, Web Publishing, Odegaard Learning Commons, UW Libraries off-campus proxy; enables provisioning and de-provisioning of access based on UW NetIDs and university affiliations (e.g., student, employee, alumni); supports UW NetID service activation and deactivation of services.
Eligibility: 

UW faculty, UW staff, UW students

How to Order: 

UW Information Technology Service Center
Location: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp

Availability: 

Available 24 hours a day, 7 days a week, with the exception of irregularly scheduled maintenance

Price: 

This service is included in the Technology Recharge Fee.

Additional Information: 
For ASTRA, see: http://www.washington.edu/itconnect/security/astra.html

For UW Groups, see: astra.html
Service Level Description: 

Uptime: Continuous, all days and hours. Service issues will be addressed based on priority and resource availability.

Support Information: 

UW Information Technology Service Center
Location: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp

Contact for More Information: 

Email help@uw.edu
Phone: 206-221-5000

Maintenance
Last Review Date: 
Thu, 2012-07-12
Keywords: 
<p>ASTRA, groups, privileges, entitlements, subscriptions</p>

Storage Area Network (SAN) Data Storage

Submitted by tomnash on Wed, 2009-03-25 09:57
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Brief Service Description: 
Disk storage and data replication solutions
Service Description: 
UW Information Technology provides disk storage via its iSCSI Storage Area Network in limited locations. Data replication solutions may also be available via a Fibre Channel Storage Area Network. Data storage solutions for departmental applications or systems are not included in the Technology Recharge Fee.
 
Included in the Technology Recharge Fee are data storage solutions for centrally managed UW applications and systems. 
 
Service Options: 

Disk storage solutions via an iSCSI Storage Area Network

Custom-engineered data replication solutions via a Fibre Channel Storage Area Network may also be available.

Eligibility: 

UW faculty, UW staff, UW affiliated organizations

How to Order: 

Email: help@uw.edu
Phone: 206-221-5000

Availability: 

For iSCSI solutions, host(s) must be located in a specific UW Information Technology data center.

Fibre Channel option is only available on a custom-engineered basis.

Price: 

Rates effective July 1, 2012 for FY2013.

iSCSI disk storage is $.24/GB per month; set-up charges average $257.94 based on two hours at $128.97 per hour.

Pricing for Fibre Channel Storage Area Network is to be determined.

Service Level Description: 

The service goal is to be operationally ready 24 hours a day, 7 days a week, having zero downtime or data loss, redundant fabrics, and no single points of failure.

Support Information: 

UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://www.uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://www.washington.edu/itconnect/gethelp.html

Contact for More Information: 

Email help@uw.edu or call 206-221-5000.

Maintenance
Last Review Date: 
Fri, 2012-06-29
Keywords: 
<p>Storage Area Network, SAN, ISCSI, Fiber Channel, Fibre Channel, EMC, disk storage, data replication, EqualLogic</p>
Cost: 
<p>The Fibre Channel Storage Area Network is centrally funded but may not be available. Check with the Storage Services team within Large Scale Storage &amp; Systems for details.</p>
Notes: 
<p>Links to Phase 1 Storage Area Network Descriptions:<br /> iSCSI: <a href="https://wiki.cac.washington.edu/x/XYCY"><font color="#800080">https://wiki.cac.washington.edu/x/XYCY</font></a><br /> Fibre Channel: <a href="https://wiki.cac.washington.edu/x/K4CY"><font color="#800080">https://wiki.cac.washington.edu/x/K4CY</font></a></p> <p>2/16/12:&nbsp; Fixed Get Help link</p>

UW Administrative Home Pages

Submitted by tomnash on Wed, 2009-03-25 09:57
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Brief Service Description: 
Web publishing environment for top-level administrative UW information
Service Description: 

A Web publishing environment for general information about the University of Washington with a consistent design is provided on a dedicated server (www.washington.edu).

This service provides a stable server environment supporting the latest Web technologies.

Eligibility: 

UW faculty, UW staff

How to Order: 

Email: help@uw.edu
Phone: 206-221-5000

Availability: 

Available 24 hours a day, 7 days a week, with the exception of irregularly scheduled maintenance.

Price: 

This service is included in the Technology Recharge Fee.

Additional Information: 

To use this service, you need an account on a supported host.
http://uw.edu/webguides/

Service Level Description: 

This service provides a clustered Apache server environment. For security, performance, and reliability, this server environment is set up to handle only http requests. Systems are monitored 24 hours a day, 7 days a week for disruptions. On-call staff are available for outage resolutions. Both development and production environments are available and supported.

Support Information: 

UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://www.washington.edu/itconnect/gethelp.html

Contact for More Information: 

Email help@uw.edu or call 206-221-5000.

Maintenance
Last Review Date: 
Tue, 2012-02-21
Keywords: 
<p>web, publishing, pages, central, www.washington.edu</p>
Notes: 
<p>2/16/12:&nbsp; Fixed Get Help link</p>

UW Shared Web Hosting

Submitted by tomnash on Wed, 2009-03-25 09:57
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Brief Service Description: 
A suite of Web servers for the UW community
Service Description: 

The Web Publishing service provides:

  • a cluster of Web servers to make your information available to browsers
  • storage space for your Web pages
  • the ability to install Web applications like WordPress, Drupal and others
  • optional database services, site access control and other utilities

Your pages will be published and available at one of these URLs:

You can create your Web pages via a variety of desktop Web authoring tools, build pages using text editors, or install Web applications.

 

Service Options: 

 

Eligibility: 

UW faculty, UW staff, UW students, UW academic units, UW administrative units

How to Order: 

Web: http://uw.edu/itconnect/web/publishing/start.html
Email: help@uw.edu
Phone: 206-221-5000

Availability: 

UW Shared Web Hosting services are available from any Internet connections.  Services are set up with a cluster server environment so that small system failures will not cause a service outage.  The service is not designed for quick recovery from a major disaster.  Occasional downtime is scheduled for periodic upgrade of servers.

Historically our service availability has been 99.9%. However, since the Web Publishing environment is shared, excessive use of the services by one or more users may degrade performance for others.

Price: 

The basic service is included in the Technology Recharge Fee for faculty and staff and is funded by the Student Technology Fee for students.

A basic disk storage allocation of 1 GB is included for faculty, staff, and shared accounts. Students are provided 300 MB of storage.

Additional data storage for faculty and staff and shared accounts is available for a fee. To increase your storage limit, go to the Manage Your NetID Resources page at https://uwnetid.washington.edu/manage/?disk, where you can enter a budget number and set the amount. The rate is $.35 per GB per month.  

UW Blogs Network is available at no additional cost.

URL Forwarding or URL Masking is $50 per URL per year.

Additional Information: 

For information on Web Publishing, see:
http://uw.edu/itconnect/web/ and http://uw.edu/itconnect/web/publishing/

For information on the streaming media options, see:
http://uw.edu/itconnect/web/streaming

For information on URL Forwarding and URL Masking, see:
http://uw.edu/itconnect/web/publishing/url-forwarding.html

Other customers who have considered this service have also looked at UW Google Apps, UW Windows Live, and Standard Managed Servers services. 

Mailing Lists for this service
 

Service Level Description: 

UW Shared Web Hosting services are designed for continuous access with the exception of scheduled down times, hardware failure, and natural disasters. UW Information Technology responds to queries within 2 business days. Support is limited to ensuring that centrally installed functions and software are operating. Data for storage for students is fixed at 300 MB.

UW-IT provides documentation to help customers use the UW Shared Web Hosting services. Customers provide their own ready-to-publish pages, install them on the servers, and install and operate any custom Web sites. UW-IT customer support is limited to assisting with server operational problems and clarifying documentation. Consulting may be available for a fee.

 

Support Information: 

Support information on using the servers is at http://uw.edu/itconnect/web/publishing/

Questions can be sent to the UW Information Technology Service Center.

UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://www.washington.edu/itconnect/gethelp.html

Customer References: 

Contact for More Information: 

Email help@uw.edu or call 206-221-5000.

Maintenance
Last Review Date: 
Mon, 2013-02-11
Keywords: 
<p>Web, faculty, staff, students, departments, courses, publishing, URL forwarding, URL masking, ovid, vergil, shared, hosting</p>
Cost: 
<p>No charge for basic service.&nbsp; There may be charges if additional resources are requested.</p>
Notes: 
<p>2/16/12:&nbsp; Fixed Get Help link</p> <p>9/7/12: Copied major edits from wiki site per Janice ~ Mary</p> <p>9/27: edits to Additional Information section per Janice ~ Mary</p> <p>2/11/13: Name change and additional information per Janice ~ Darlene<br /> &nbsp;</p>

Catalyst Web Tools

Submitted by tomnash on Wed, 2009-03-25 09:57
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Your rating: None Average: 2 (3 votes)
Brief Service Description: 
Communication and collaboration applications for teaching, learning, and research
Service Description: 
The Catalyst Web Tools are a set of Web-based communication and collaboration applications designed for use in teaching, learning, research, and everyday work.
Service Options: 
The Catalyst Web Tools include:

 

Eligibility: 

UW faculty; UW staff; UW students; UW researchers; anyone with a UW NetID

How to Order: 
Available online at: http://catalyst.uw.edu
Availability: 
Available 24 hours a day, 7 days a week.
Price: 
This service in included in the Technology Recharge Fee.
 
No charge for use of the Catalyst Web Tools by UW faculty, staff, and students

 

Additional Information: 

http://uw.edu/lst/web_tools/

Service Level Description: 
Operational 24 hours a day, 7 days a week.
 
Enquiries will be responded to within 2 business days, if not sooner.

 

Support Information: 
Email: catalysthelp@uw.edu
Phone: 206-221-5000, 9:00 a.m. - 5:00 p.m., Monday - Friday

 

Contact for More Information: 
Email catalysthelp@uw.edu or call 206-221-5000.
Maintenance
Last Review Date: 
Tue, 2012-03-06
Keywords: 
<div> web, collaboration, tools, education, teaching, learning, research, LMS, learning management, course management</div>
Notes: 
<p>added to teaching and learning category 11/9/12 ~mm</p>

UW Windows Infrastructure

Submitted by tomnash on Wed, 2009-03-25 09:57
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Your rating: None
Brief Service Description: 
Active Directory forest providing authentication and authorization based on UW NetIDs
Service Description: 

UW Windows Infrastructure (UWWI) is a single-domain Active Directory forest. UWWI provides authentication and authorization based on UW NetIDs, as well as other capabilities including directory services, netbios name resolution services, Windows domain services, and Microsoft product activation services.

Service Options: 

UW Windows Infrastructure options include:
 

  • Windows Domain Services
    Provides UW NetID based authentication for clients leveraging Windows domain membership through delegated organizational units (OUs) and one-way trusts from other domains.
  • Name Resolution Services
    Provides NetBIOS name resolution services via Windows Internet Name Service (WINS).
  • Authentication Services
    Provides authentication services for all active UW NetIDs.
  • Authorization Services
    Provides authorization services for all active UW NetIDs.
  • Directory Services
    Provides directory services for all active UW NetIDs.
  • Microsoft Activation Services
    Provides Microsoft product activation services via Microsoft Key Management Server.

 

Eligibility: 

UW faculty, UW staff, UW students

How to Order: 

UW Information Technology Service Center
Location: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp

Availability: 

Hours available: 24 hours a day, 7 days a week

Price: 

This service is included in the Technology Recharge Fee.

Additional Information: 

http://www.netid.washington.edu

Service Level Description: 

Uptime: Continuous, all days and hours. Service issues will be addressed based on priority and resource availability.

Support Information: 

UW Information Technology Service Center
Location: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp

Contact for More Information: 

Email help@uw.edu or call 206-221-5000.

Maintenance
Last Review Date: 
Mon, 2013-02-25
Keywords: 
<p>UWWI</p>
Notes: 
<p>2/25/13:&nbsp; Removed <font color="#000000">UW Windows Forest option from Service Options section as it </font><font color="#000000">being removed as an available option for customers.</font>&nbsp; See RT 1781829 for full details.</p>

Authentication

Submitted by oren on Wed, 2009-03-25 09:57
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Your rating: None
Brief Service Description: 
Verify the identity of a person, computer, application, or Web site
Service Description: 
Authentication allows you to establish the identity and authenticity of a person, computer, application, or Web site. Authentication often involves verifying something the user knows (e.g., a UW NetID and password) or something the user has (e.g., a security token or private key).
 
UW Information Technology supports several enterprise authentication services to help you enable secure access to Web sites, online information, desktop computers, walk-in labs, and other resources, while adhering to UW information security policies.

 

Service Options: 

Authentication service options include:

  • Kerberos - Provides UW NetID authentication using the Kerberos network authentication system; also known as the "u.washington.edu" Kerberos realm.
  • Web Authentication Services - Provides UW NetID authentication and single sign-on (SSO) to participating Web sites; provides a trusted Web site (weblogin.washington.edu) for entering and verification of user credentials; supports "federation" via InCommon and SAML protocols; software options include Pubcookie and Shibboleth (preferred) for Apache and Microsoft IIS Web servers.
  • Token Authentication Service - Provides multi-factor authentication using Entrust tokens as a 2nd authentication factor for access to more sensitive UW applications.
  • UW Windows Infrastructure - Provides an Active Directory forest for Kerberos and NTLM authentication for all UW NetIDs; also known as the "netid.washington.edu" Kerberos realm.
Eligibility: 

UW faculty; UW staff; UW students; UW affiliated organizations

How to Order: 

UW Information Technology Service Center
Location: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp

Availability: 

Hours available: 24 hours a day, 7 days a week

Price: 
This service is included in the Technology Recharge Fee.
Service Level Description: 

Uptime: Continuous, all days and hours. Service issues will be addressed based on priority and resource availability.

Support Information: 

UW Information Technology Service Center
Location: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Form: http://www.uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://www.uw.edu/itconnect/gethelp

Contact for More Information: 

Email: help@uw.edu
Phone: 206-221-5000

Maintenance
Last Review Date: 
Tue, 2012-01-31
Keywords: 
<table border="0" cellpadding="0" cellspacing="0" class="ms-formtable" width="100%"> <tbody> <tr> <td class="ms-formbody" id="SPFieldNote" valign="top" width="450"> <div class="ms-rtestate-field"> <div> Authentication, UWNetID, SecurID, Entrust, multi-factor authentication, two-factor authentication, weblogin, pubcookie, shibboleth, kerberos, certificate services, certificates, certs, SSL, X.509, InCommon, UWCA, UWWI</div> </div> </td> </tr> <tr> <td class="ms-formlabel" nowrap="nowrap" valign="top" width="165"> &nbsp;</td> </tr> </tbody> </table> <p>&nbsp;</p>

Braille and Alternative Text Production

Submitted by tomnash on Wed, 2009-03-25 09:57
in
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Your rating: None
Brief Service Description: 
Braille and alternative text production for students with print disabilities
Service Description: 

The Access Technology Center (ATC) can emboss Word or HTML files for campus members who need academic or other UW-related material in Braille format. Tactile graphics production is provided in some circumstances. We provide equipment and expertise in assisting production of accessible academic materials for UW students and work closely with the Disability Resources for Students (DRS) office in providing this service.

Service Options: 

http://uw.edu/itconnect/accessibility/atl/braille.html

Students requiring academic accommodations should begin the request process through the Disability Resources for Students (DRS) office:
Phone: 206-543-8924 
Web: http://uw.edu/students/drs/

Eligibility: 

UW faculty, UW staff, UW students

How to Order: 

Email: atcenter@uw.edu
Phone: 206-685-4144

Availability: 

Immediate (automated) response to email requests. Most materials available for pickup within two (2) business days. Projects that are extremely long (over 200 Braille pages) or containing graphics to be created in tactile format will take longer.

Price: 
This service is included in the Technology Recharge Fee. There is no charge for UW affiliates; cost-recovery charges may apply for work performed for other institutions.
Additional Information: 

Primarily used by Disability Resources for Students (DRS) and academic departments needing accessible materials for their students. The service is also used by Disability Services Office (DSO) as requested for needs of faculty, staff, and UW visitors. This service is primarily available to UW affiliates; however, occasional work is performed for other Washington state higher education institutions.

Service Level Description: 

Immediate (automated) response to email requests. Most materials available for pickup within two (2) business days. Projects that are extremely long (over 200 Braille pages) or containing graphics to be created in tactile format will take longer. Braille translation is performed with automated translation software. No editing of content will be performed by ATC without prior arrangement.

Support Information: 

Contact: Send email to braille@uw.edu regarding submitting material to be embossed. See http://uw.edu/itconnect/accessibility/atl/braille.html for instructions.

Business Hours: Production is generally performed as needed, 9:00 a.m. - 5:00 p.m., Monday - Friday.

Contact for More Information: 

Email atcenter@uw.edu or call 206-685-4144.

Maintenance
Last Review Date: 
Thu, 2012-02-16
Keywords: 
<p>braille, e-text, scanning, OCR, optical character recognition, disabilities, disability, blind, learning, dyslexia, text, speech, reader</p>
Notes: 
<p>2/17/12:&nbsp; Changed from clients to members in Service Description per Jodi M.</p>