Braille and alternative text production for students with print disabilities
The Access Technology Center (ATC) can emboss Word or HTML files for campus members who need conversion of academic or other UW-related material in Braille format. Tactile graphics production is provided in some circumstances. We provide equipment and expertise in assisting production of accessible academic materials for UW students and work closely with the Disability Resources for Students (DRS) office in providing this alternative text service.
Immediate (automated) response to email requests. Most materials available for pickup within two (2) business days. Projects that are extremely long (over 200 Braille pages) or containing graphics to be created in tactile format will take longer.
This service is included in the Technology Recharge Fee. There is no charge for UW affiliates; cost-recovery charges may apply for work performed for other institutions.
This service is primarily used by Disability Resources for Students (DRS) and academic departments needing accessible materials for their students. The service is also used by Disability Services Office (DSO) as requested and as needed for faculty, staff, and UW visitors. This service is primarily available to UW affiliates; however, occasional work is performed for other Washington state higher education institutions on a fee basis.
Service Level Description:
Immediate (automated) response to email requests. Most materials available for pickup within two (2) business days. Projects that are extremely long (over 200 Braille pages) or containing graphics to be created in tactile format will take longer. Braille translation is performed with automated translation software. No editing of content will be performed by ATC without prior arrangement.
Conducts projects and produces resources promoting the use of accessible technology in teaching, learning, and research.
The international DO-IT (Disabilities, Opportunities, Internetworking & Technology) Center offers programs and resources that promote the success of individuals with disabilities in college and careers and the use of IT as an empowering tool. Its rich collection of online resources include those that help:
Web developers and online learning designers ensure their content is accessible to the widest audience
postsecondary faculty and staff ensure that their courses and services are welcoming and accessible to students with disabilities
students with disabilities gain self-advocacy skills and successfully transition from high school to college, from community college to four-year institutions, and from educational settings to employment
Resources can be used by the general public, both nationally and internationally. Eligibility for specific program offers is specified on the website.
Personal, shared (course or departmental), sponsored, and temporary identification required for access to UW online resources
The UW NetID service provides ways for the UW community to create and manage digital identities and the UW. UW NetIDs are used for authentication, accounts, email addresss, and other computing purposes where unique identification is required. There are different types of UW NetIDs to support a diversity of needs, including Personal, Shared, Temporary, and Admin UW NetIDs.
Personal UW NetIDs
A UW NetID (with password) is your personal identification for using UW online resources. With a personal UW NetID, you can access computing services available to you based on your association with the UW (i.e. student, faculty, staff, alumni, retiree, or other affiliate).
Your computing services may include Web interfaces used to:
Access your MyUW page, from which you can check your personal UW informaiton (e.g. grades, class schedules, employee payroll records and benefits)
Turn on UW email accounts with forwarding options, along with other computer services (e.g. lab access, research computing, Web publishing)
Access secure aplications required for university administrative work (e.g. financial, payroll, and student databases)
Give UW alumni access to computing services
Shared UW NetIDs
Shared UW NetIDs provide you with an account for shared access to resources. Shared UW NetIDs enable:
Departmental accounts for departmental email, public Web sites, and role-based accounts
Course accounts for course related email, Web publishing, and Catalyst Tools
Accounts for student clubs and organizations registered through the Student Activities Office
Forwarding accounts for email forwarding
Temporary UW NetIDs
Temporary UW NetIDs allow you to give temporary access to online services that are not personalized, such as access to the UW wireless networks.
Admin UW NetIDs
Admin UW NetIDs provide you an account separate from your personal UW NetID for administering a set of workstations, servers, or a domain An Admin UW NetID is required for some functions, including administration of the central NETID Windows domain service.
Application UW NetIDs
An application UW NetID allows you to give computing applications access to other applications and services.
UW faculty, UW staff, UW students, UW alumni, UW clinicians, UW affiliated organizations, Washington state clinicians, Cascadia Community College, Seattle Cancer Care Alliance, Fred Hutchinson Cancer Research Center, UW Visitors
The Administrative Applications group in the UW Information Technology Service Center sets up and maintains customer access to the following Keynes administrative and student systems, and assists customers with questions about their access to:
BGT - Budget Systems
COM - Communications Systems
FIN - Financial Accounting Systems
HEPPS - Payroll Systems
PAS - Purchasing Systems
SDB - Student Database
TIME - Time Application
FAST/Extract - Downloading provides the electronic transfer of Budget Activity Report (BAR) data from the Central Financial Accounting system to a local workstation.
FASTRANS - Direct entry of Financial accounting information into the Financial Accounting System (FAS). Used for uploading to the FAS process of mostly Internal Sales Documents (ISD's), Cost Transfer Invoices (CTI's), Cash Transmittals (CT's), and some Journal Vouchers (JV's). FASTRANS is a Unix-based application that runs on Vitcos.
UW faculty, UW staff, UW students, UW affiliated organizations, UW Medical Center, Harborview Medical Center, UW Physicians Network and Neighborhood Clinics
Query service of contact information about faculty, staff, and students; directory assistance information line
UW Information Technology maintains a 'white pages' query service of contact information about faculty, staff, and students. The database includes name, title, email postal address, phone number, and UW NetID. (UW NetID information is visible only to those with a UW NetID.)
UW Information Technology provides directory assistance information line service for the primary telephone number listed for the University of Washington (206-543-2100).
MyUW is the enterprise portal for accessing commonly-used University of Washington resources and services via the Web.
MyUW provides relevant and personalized content for users that supports their goals at the UW based on their relationship to the university.
MyUW is accessible via Web browser. Additionally, a mobile-optimized version of MyUW is available for students and provides them personalized, on-the-go information, relevant to their studies, including course schedules, instructor information, class locations, required texts and more.
Users can also customize the full-site version of the MyUW enterprise portal by including or excluding the content listed, adding their own favorite links in a custom content box on any MyUW page, and using drag and drop to move the content boxes to different locations on the page.
In addition, campus units can develop content for publication on the full-site version of MyUW. See information under "How to Order" about publishing content on MyUW.
MyUW Class is a service found under the Teaching tab in MyUW. This service provides class lists for instructors.
On Campus: Wired Network Services are delivered via an extensive physical network infrastructure deployed throughout the UW campus. Typically, departments access this service by plugging their network devices into an activated data wallport within their building. Basic service includes full research and commercial Internet connectivity via data wallport connections at speeds of 10/100/1000Megabits per second. (1000Mbps is not available in some portions of campus.)
Off Campus: UW-IT partners with the Real Estate Office to provide phone and data services for new off-campus locations. Contact the Real Estate Office directly by emailing email@example.com with "Attention Tenant Services Manager" in the subject line. Other off-campus groups may contact UW-IT directly at firstname.lastname@example.org for provisioning solutions and costs.
Additional network services are available to supplement the Basic Services.
Wired Network Internet Service: Connections to UW-IT provisioned data wallports support wired network access to UW campus, Internet, and various research networks; 10/100/1000 Mbps data speed options are available to the wallport as building wiring permits. Basic rate includes up to 2 ports per capita. Total bandwidth available to a building is based on aggregate usage, with a minimum of 1Gbps per building.
Centralized Redundant Router Connectivity: All campus network connections aggregate at central routing centers. Within these routing centers, network equipment supporting connections to campus buildings is dually connected to the campus network core routers providing routing redundancy via Virtual Router Redundancy Protocol (VRRP).
Address Assignments: Static or DHCP address assignments within UW-IT managed IPv4 address space are available - address allocations are based on demonstrated need.
IPV6 Addresses: IPv6 address allocations are available within UW-IT managed IPv6 address space. Addresses may be statically assigned or assigned via Stateless Address Autoconfiguration (“SLAAC”)
Domain Names: Register domain names under washington.edu and uw.edu.
DNS: Domain Name Service (“DNS”) name reservation for using UW domain names under washington.edu and uw.edu.
Security: UW’s centralized Intrusion Prevention System (IPS) aids in protecting UW’s network accessible resources.
Local Network Addresses: Local UW campus network addresses used with Network Address Translation (NAT) for off-campus access allows full network functionality while efficiently managing scarce ipv4 addresses.
Monitoring: UW-IT’s Network Operation Center provides 24x7x365 monitoring of UW-IT owned network equipment; in addition to business hour support, on-call engineering staff are available for off-hours emergencies.
Standard Infrastructure Equipment Refresh: UW-IT regularly and systematically replaces and, as required, upgrades aging central network infrastructure with a goal of consistently providing reliable and effective services.
Enhanced Service Options:
End-User/Department Driven Upgrades: For network infrastructure required beyond the basic service provided by UW-IT (e.g., additional dataports, expanded Wireless Network access, additional switches), UW-IT can design, quote, install, and operate these upgraded services while assuring consistency with UW-IT network standards.
External Domain Name: Acquire and use external domain name registrations that are not under washington.edu or uw.edu.
Wake on LAN: With prior review from UW-IT Network Engineering, UW-IT will route Wake on LAN (WoL) packets across multiple subnets.
High-performance and reliability Network solutions: Engage UW-IT for solutions engineered using UW-IT supported operational models.
Custom Solutions: Engage UW-IT for solutions engineered to meet your needs.
Off-Campus Locations & UW Wired Network Connections: Obtain UW network service for off campus locations. Connection options and costs are dependent on location. Advanced planning with the UW Real Estate Office and UW-IT is strongly recommended as some solutions may take several months to install. UW-IT partners with the Real Estate Office to provide phone and data services for new off-campus locations. The Real Estate Office will help fill out the online Request Form (see “How to Order” below) for most new locations. To contact the Real Estate Office directly, please email email@example.com with "Attention Tenant Services Manager" in the subject line. For locations not served by the Real Estate Office, the form may be filled out directly, and they will receive a copy.
UW faculty; UW staff; UW students; UW students in residence halls; UW researchers; UW clinicians; UW academic units; UW administrative units; Harborview Medical Center; UW Medicine, University of Washington Medical Center; UW Physicians Network; UW Medicine Neighborhood Clinics. Some services must be ordered with a UW Budget number.
UW Medicine & clinical departments should email UW Medicine IT Services at firstname.lastname@example.org for service.
How to Order:
UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Business Hours: 24x7, 7 days a week
UW Medicine & clinical departments should email UW Medicine IT Services at email@example.com for service.
For off-campus services, please complete this Request Form - log in using this format:
Password: yourNetID password
UW’s Wired network services design strives to provide services 24 hours a day, 7 days a week except for planned maintenance, upgrades, and outages. The system has multiple levels of redundancy to minimize disruptions due to equipment problems.
Basic services included in the Technology Recharge Fee.
For departments/services covered by the Technology Recharge Fee, there is no per port monthly charge however there is a one-time $137 per port installation charge.
For departments/services not covered by the Technology Recharge fee, there is a $15.73 per port monthly charge and a one-time $137 per port installation charge.
Rates do not include any applicable facilities charges. Customers are responsible for any charges incurred when pulling new wire for ethernet connections. Facilities work will also extend the timeframe for service delivery. Estimates for both the charges and the timeframe will be provided for customer’s approval before service orders are placed.
Self-Sustaining rates effective July 1, 2014 for FY2015.
$137 per port installation charge. Rate does not include any applicable facilities charges. Customers are responsible for any charges incurred when pulling new wire for ethernet connections. Facilities work will also extend the timeframe for service delivery. Estimates for both the charges and the timeframe will be provided for customer’s approval before service orders are placed.
Service is available 24 hours a day, 7 days a week, with the exception of upgrades, maintenance, and outages. Off campus service availability also depends on external service providers, and is generally available 24 hours a day, 7 days a week. Service is monitored for interruptions and outage resolution 24x7.
Ethernet Ports - installations, moves, adds or changes: 7-10 business days.
To request service or report service outages/problems: email: firstname.lastname@example.org or call 206-221-5000.
<p>Network Operations works with Customer Services to complete domain registration requests when URL forwarding or masking is requested.</p>
<p>2/16/12: Fixed Get Help link</p>
<p>6/20/12: Updated to FY13 rates</p>
<p>7/25/12: Added information for IPv6</p>
<p>2/11/13: Revised to be Wired Network Services (was UW Network Connectivity). Wi-fi entry also added 2/11/13 to complement the Wired Network Services entry.</p>
<p>4/12/13: WoL temporarily unavailable. Updated eligibility list for Medicine customers.</p>
<p>6/26/13: Added second link for temporary firewall unavailabilty</p>
<p>6/28/13: Updated rates and used Core rate for WoL pricing</p>
<p>7/18/13: Removed underlining from URLs; standardizing fonts will take more time. Saving but not publishing at this time, 08:26.</p>
<p>7/18/13: Changed firewall references to https://www.washington.edu/itconnect/connect/uw-networks/firewall/</p>
<p>8/13/13: Updated information for firewall service and charges</p>
<p>8/16/13: Update WoL pricing</p>
<p>9/20/13: Attached p172 and RFC1918 documents. Adjusted Basic Networking services section and Additional Information section.</p>
<p>12/09: Added text in Service Level Description denoting installation delays due to heavy volume.</p>
<p>12/23: Installation delays are now 11 days out but expected to return to normal on 12/27.</p>
<p>12/27: Removed extended service delivery time.</p>
<p>07/10/14: Updated as per annual update process - MM</p>
<p>07/15/14: Got finalized rate information and updated - MM</p>
<p>07/20/14: Updated FY15 text per REQ0002445 - GD</p>
<p>7/28/14: Remove the statement "Note: A of Decemer 1, 2013, we are currently experiencing a large volum of requests. Service request are curenly scheduling 14-19 business days out. This note wil be updated as the status chage."</p>
<p>7/30/14: Updated description, service options, pricing etc. per Jan's email note dated 7/29/14 -- LH</p>
Accounts on clustered Linux servers with a standard suite of applications
UW Information Technology provides UW faculty, staff, and students access to standard applications and tools to meet various computing needs. Customers can create accounts that give them access to clustered Linux servers that support various functions including:
Linux shell services are available from any Internet connection. Services are set up with a clustered server environment so small system failures will not cause a service outage. System is not designed for quick recovery from a major disaster. Occasional downtime is scheduled for periodic upgrade of servers.
This service is included in the Technology Recharge Fee for faculty and staff and funded by the Student Technology Fee for students.
A basic storage level of 1 GB is provided for faculty, staff, and shared accounts. Students are provided 300 MB of storage.
Additional data storage for faculty and staff and shared accounts is available for a fee. To increase your storage limit, go to the Manage Your NetID Resources page at https://uwnetid.washington.edu/manage/?disk, where you can enter a budget number and set the amount. The rate is $.35 per GB per month.
Linux shell environment services are designed for continuous access with the exception of scheduled down times, hardware failure, and natural disasters. UW Information Technology responds to queries within 2 business days. Support is limited to ensuring centrally installed functions and software are operating. Data storage default for faculty, staff, and shared accounts is 1 GB. Additional space is available; see Price above. Data storage for students is fixed at 300 MB.
MySQL databases are on ovid and vergil.</div>
Link to Phase 1 Database Service Descriptions (for historical context only): <a href="https://wiki.cac.washington.edu/display/Svccat/Open+Source+Databases"><u><font color="#0000ff">https://wiki.cac.washington.edu/display/Svccat/Open+Source+Databases</font></u></a></div>
6/11/13: No changes for FY14, but updated review date.</div>
Available 24 hours a day, 7 days a week, with the exception of irregularly scheduled maintenance.
This service is included in the Technology Recharge Fee.
A basic limit of 5 GB is included for faculty, staff, and 1 GB for shared accounts.
Additional data storage for this service is available for a fee. To increase your storage limit, go to the Manage Your UW NetID Resources page, where you can enter a budget number and set the amount. The rate is $0.76 per GB per month.
<p>2/25/13: Removed reference to <a href="http://uw.edu/itconnect/email/student_decom.html"><u><font color="#0066cc">ttp://uw.edu/itconnect/email/student_decom.html</font></u></a> because this link has been removed. See RT 1779892 for additional details.</p>
<p>6/17/13: Updates to service provided by David Cox.</p>