It is possible to send an email message to a large, pre-defined population of the UW community. UW Information Technology offers this service under very specific conditions delineated below.
Messages can be targeted to pre-defined groups or to more specific groups defined by such criteria as organizational code, occupation class code, etc. Pre-defined groups include: students, undergraduate students, graduate students, employees, faculty, staff, or members of the UW community. We can only send mail to those people who have email addresses based on their UW NetID. There are people at the UW who do not have a UW NetID and choose to use other mail services, either departmental services or outside services, who will not be reached.
To prevent this service from being overused, all messages to large lists of UW community members must be pre-approved by someone at the Vice President or Vice Provost level.
Hours available: 24 hours a day, 7 days a week, once your email list is established.
Email lists may take up to 2 business days to be created; Instructor Class Lists take an additional day to have the students automatically subscribed.
This service is included in the Technology Recharge Fee.
Electronic mailing lists (email lists, also known as discussion groups) offer a highly efficient way to both disseminate information to a large number of people and hold long-distance discussions among many people. They are commonly used by UW students, faculty, and staff to communicate.
Email lists may be established for UW students, faculty, or staff who need a list to further their work at the University of Washington. Staff ownership and use of email lists is subject to the approval of their departments and supervisors.
All email lists must have at least one owner who is a current UW student, faculty, or staff. Additional owners do not have to be affiliated with the UW. All email list owners (including owners not affiliated with the UW) must have a valid UW NetID.
Service Level Description:
Setting up a Mailman list gives you an email address of the form <listname>@u.washington.edu. A special computer server processes mail sent to this address, screening it according to rules established for the list. It then distributes a copy of the message to every list member. List owners can manage their lists, adding and deleting list members and making changes to how the list operates via an administrative Web page set up for their list.
<p>1/27/12: Changed service rep from David Wall to Greg Koester, the service manager, per Service Catalog meeting 1/27/12</p>
<p><span>5/14/14: Added Laura Baldwin as new Service Manager -MM</span></p>
Holders of UW email addresses get many services that control routing and delivery of email.
By default, UW Information Technology filters viruses and some spam sites for all email users.
All users can set email forwarding to a different address. Users of UW Email (UW Deskmail) can create automated vacation messages, write custom filters and rules for email delivery, and control filtering of spam email through Email Delivery Manager. Users of other email services like UW Exchange, UW Gmail, and UW Windows Live should refer to the documentation for those services to find out about message handling options.
Owners of devices that send email (like certain copiers or medical imaging machines) can authorize those devices to send email over the UW network.
Email Delivery Manager (vacation messages, junk mail filtering, and custom rules) for UW Email (UW Deskmail)
SMTP authentication exceptions
Email Forwarding: Anyone with a UW NetID, depending on the NetID service options selected;
Email Delivery Manager: Users of the UW Email (UW Deskmail) service;
Publish events of interest to your department, the UW, or the community.
The UW Event Calendar enables departments to publish events of interest to their department and share them with UW community, as well as the general public. Each campus has a main campus event calendar; any department can create and share events to the campus calendar, as well as publish a view of their own calendar. The main event calendars are available on the Web at: http://www.washington.edu/calendar
Authorized UW staff can make entries in the Campus Event Calendars.
People who use the UW Event Calendars can filter views based on kinds of events (e.g., Arts, Lectures, Deadlines), and may subscribe to calendars via RSS, or export calendar events for import into other calendaring tools.
Mass notification including telephones, text messaging, email, and an outdoor public address system
During emergencies, effective communication requires using a variety of methods and tools to "get the word out." The UW Emergency Notification system includes:
UW Alert: A self-subscribing program where faculty, staff, and students can sign up to be alerted to emergencies on campus
UW Outdoor Alert: An outdoor public address system
UW Alert was developed to disseminate official information during emergencies or crisis situations that may disrupt the normal operation of the UW or threaten the health or safety of members of the UW community.
UW Alert is offered on a voluntary, self-subscription basis for current UW faculty, staff, and students at UW Bothell, UW Seattle, UW Tacoma, and UW Medicine.
UW Alert delivers messages to subscribers on a "best effort" basis to email and to Short Message Service (SMS) text-capable wireless devices, such as many cellular telephones.
UW Alert notifications are also available on Facebook and Twitter.
UW Outdoor Alert
UW Outdoor Alert is a public broadcast system for communicating quickly and effectively in the event of a disaster or emergency. The broadcast towers also include emergency phones with direct two-way communication with the UW Police Department.
UW Alert Exception:
There is a scheduled weekly maintenance window every Saturday, 9:00 p.m. to 12:00 a.m., when service may not be available. Other maintenance windows may be scheduled on an ad hoc basis.
This service is covered in part by the Technology Recharge Fee and in part by central funding.
Verify the identity of a person, computer, or application
Authentication allows you to establish the identity and authenticity of a person, computer, or application. Authentication often involves verifying something the user knows (e.g., a UW NetID and password) or something the user has (e.g., a security token or private key).
UW Information Technology supports several enterprise authentication services to help you enable secure access to Web sites, online information, desktop computers, walk-in labs, and other resources, while adhering to UW information security policies.
Authentication service options include:
Kerberos - Provides UW NetID authentication using the Kerberos network authentication system; also known as the "u.washington.edu" Kerberos realm.
Web Authentication Services- Provides UW NetID authentication and single sign-on (SSO) to participating Web sites; provides a trusted Web site (weblogin.washington.edu) for entering and verification of user credentials; supports "federation" via InCommon and SAML protocols; software options include Pubcookie and Shibboleth (preferred) for Apache and Microsoft IIS Web servers.
Token Authentication Service- Provides multi-factor authentication using Entrust tokens as a 2nd authentication factor for access to more sensitive UW applications.
UW Windows Infrastructure - Provides an Active Directory forest for Kerberos and NTLM authentication for all UW NetIDs; also known as the "netid.washington.edu" Kerberos realm.
The UW Windows Infrastructure (UWWI) is a set of infrastructure capabilities enabling Microsoft technologies. In many cases, the infrastructure capabilities meet business needs regardless of the client platform or technology.
NETID Domain service. Provides Active Directory Domain Services with integrated UW NetIDs and Groups service groups.
Domain trusts. UW organizations with an existing domain can request a one-way incoming trust to leverage the authentication, authorization, and directory services provided.
Delegated OUs. UW organizations can manage and join their computers to the NETID domain service. They retain autonomy and avoid the cost of running their own Windows domain.
Name resolution services.
Netbios name resolution via WINS. Available to anyone on campus.
Dynamic DNS (DDNS) zone services. Available to Delegated OU customers only. No reverse DNS capability.
Microsoft license activation. Provides Microsoft product activation service via a Microsoft Key Management Server (KMS) tied to the campus agreement.
LDAP based authentication, authorization, and directory services for application integration (this capability is available, but in containment)
Federated authentication. ADFS provides logon tokens for Microsoft centric applications that can cross enterprises boundaries. We run this capability in partnership with the Authentication service.
Azure Active Directory. This component provides multiple capabilities based on emerging technologies and has likely changed in signficant ways since we wrote this. Among the capabilities are:
OpenID/OAuth2/SAML/WS-Federation based authentication
SaaS application portal with tightly integrated authentication
The services entitled Authentication, Access Management, Directory Services, UW NetID, and Campus DNS all have overlapping capabilities with this service. In some cases, there is tight integration with those other infrastructure services.
UW faculty, UW staff, UW students, Anyone with a UW NetID
<p>2/25/13: Removed <font color="#000000">UW Windows Forest option from Service Options section as it </font><font color="#000000">being removed as an available option for customers.</font> See RT 1781829 for full details.</p>
<p>07/01/14: Updated as per Brian's RT ticket (2266496) for annual service catalog audit -MM</p>
Computer hardware and software for people with disabilities
Access technology allows people with disabilities to use computer hardware and software. Examples include text-to-speech, keyboard/mouse alternatives, speech-to-text, refreshable and embossed Braille, writing tools, and more. The Access Technology Center (ATC) on the UW Seattle Campus provides a venue for using, testing, and evaluating this technology. Students, faculty, or staff drop in, call, or send email for information on accommodations for access to hardware, software, or online resources.
<p>This service was previously named Access Technology Lab (ATL); change effective June 28, 2010 (upon move to new location).</p>
<p>2/17/12: Revision of Service Description.</p>
<p>6/11/13: Minor revisions.</p>
<p>6/20/13: Additional revisions.<br />