Networked personal computers, centrally managed and supported by UW Information Technology
The Nebula Managed Desktop Service is a system of networked personal computers, centrally managed and supported by UW Information Technology (UW-IT). It offers services to both Windows and Mac OS X workstations.
Nebula Managed Desktop makes available such services as:
Network file services, including both shared and unshared directory space
Operating system updates including hot fixes, security patches and enhancements
Centralized software deployment to the desktop
Hard drive re-imaging that lays down standard Nebula-supported software
Training room for Nebula and client use
Nebula Managed Desktop Services is an excellent option for clients who would like the management and user benefits of being in a well-managed Windows domain without the technical burdens of administering the domain.
Service levels and rates allow flexibility in managing and reducing your information technology (IT) costs.
Nebula Managed Desktop Service Options
Basic Windows Desktop
Includes desktops and laptops with these services:
Nebula Support responds to problem reports in one to four hours; response can be escalated if there is a critical problem. Our goal is always to minimize user downtime by responding as quickly as possible.