UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

UW Email

Service Description: 
UW Email is an email service that allows electronic messages to be read and sent with a wide variety of email programs.  Web-based access is supported through Web Alpine.
Service Options: 

See Service Level Description for quota information.

Eligibility: 

UW faculty, UW staff.  Note:  General student access to this service has ended.  However, departments needing to grant students access to UW Email can contact help@uw.edu for details.

How to Order: 

 

The service can be activated by eligible individuals via a Web browser at the UW NetID Manage pages:

https://uwnetid.washington.edu/manage/?service/

Once the UW Email service is active, there are several ways to access it.  For more about that, see:

http://www.washington.edu/itconnect/email/uwemail.html

 

Availability: 
Available 24 hours a day, 7 days a week, with the exception of irregularly scheduled maintenance. 
Price: 

This service is included in the Technology Recharge Fee.

A basic limit of 5 GB is included for faculty, staff, and 1 GB for shared accounts.

Additional data storage for this service is available for a fee. To increase your storage limit, go to the Manage Your UW NetID Resources  page, where you can enter a budget number and set the amount. The rate is $0.76 per GB per month.

 

Additional Information: 
Service Level Description: 
Data storage limit is 5 GB for faculty, staff, and 1 GB for shared accounts.
 
UW Email service goal is to be an always available service with minimal downtime.

Systems are monitored 24 hours a day, 7 days a week  for disruptions. On-call staff are available for outage resolution.
 

 

Support Information: 
UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp
 
Contact for More Information: 

Email help@uw.edu or call 206-221-5000.

Maintenance
Last Review Date: 
Wed, 2014-07-02
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