UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

Service Contact for More Information
Access Management

Email help@uw.edu
Phone: 206-221-5000

Access Technology Center (ATC)

Email atcenter@uw.edu or call 206-685-4144.

Administrative Applications for Advancement

Email devhelp@uw.edu

Administrative Applications for Facilities
Brent Holtermen
Assistant Director, Enterprise Application Services
UW-IT Information Management
Email: bholt@uw.edu
Phone: 206-543-1077
 
MyChem information: mychem@uw.edu

 

Administrative Applications for Finance
Jeanne-Marie Isola
Director, Finance Program
UW-IT Information Management
Phone: 206-685-0903
Administrative Applications for HR/Payroll
Bill Shirey
Director, HR/Payroll Intersections
UW-IT
Email: bshirey@uw.edu 
Phone: 206-543-6324

 

Administrative Applications for Student Administration
Darcy Van Patten
Senior Program Manager, Student Information Systems
Academic Services
Phone: 206-685-8990

 

Alpine and Web Alpine Email Software

Web: http://uw.edu/alpine

Anti-Virus Software
Email help@uw.edu or call 206-221-5000.
Authentication

Email: help@uw.edu
Phone: 206-221-5000

Braille and Alternative Text Production

Email atcenter@uw.edu or call 206-685-4144.

Bulk Email

Email bulkmail@uw.edu.

Call Center Solutions

Email help@uw.edu or call 206-221-5000.

Campus Event Calendars

Email help@uw.edu or call 206-221-5000, option 2.

Campus License Keyserver
Canvas Learning Management System

Email: help@uw.edu

Phone: 206-221-5000 (option 4)

  • Monday - Thursday 8:00 a.m. - 10:00 p.m.
  • Friday 8:00 a.m. - 6:00 p.m.
  • Sunday 12:00 p.m. - 10:00 p.m.

 

Catalyst Web Tools
Email help@uw.edu or call 206-221-5000.
Certificate Services

Email: help@uw.edu

Phone: 206-221-5000

Classroom Facilities Services

Email: help@uw.edu
Phone: 206-221-5000
Hours available: 8:00 a.m. – 5:00 p.m., Monday – Friday

Collaboration Studios

Email help@uw.edu

Computer & Printer Troubleshooting, Repair & Moves

Email help@uw.edu or call 206-221-5000.

Consulting

Email help@uw.edu or call 206-221-5000.

Data Backups and Archives

Email help@uw.edu (include the service name "BACKUP" in the subject line) or call 206-221-5000.

Decision Support Services

Email: dss-support@uw.edu

Digital Presentation Studio

Email help@uw.edu or call 206-221-5000.

Directory Services

Email: help@uw.edu
Phone: 206-221-5000

DO-IT

Email doit@uw.edu or call 206-685-DOIT (3648).

Email Forwarding and Filtering

Email help@uw.edu or call 206-221-5000.

Email Lists (Mailman)

Email help@uw.edu or call 206-221-5000.

Enterprise Web Services and Events

Email: roa-technical@uw.edu

Event Services

Email: help@uw.edu
Phone: 206-221-5000

Google Collaborative Applications

UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp

Husky Kiosk Service
HuskyTV

Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp

IMAP - UW Software Toolkit
K-20 Videoconferencing

Email: help@uw.edu (include "MCU" in subject line)
Phone: 206-221-5000

Keynes (Administrative Mainframe) Accounts

Email help@uw.edu or call 206-221-5000.

Learning Space Design and Build Services

Email: help@uw.edu
Phone: 206-22-5000

Lecture Capture

Email: help@uw.edu

Phone: 206-221-5000, 9:00 a.m. - 5:00 p.m., Monday - Friday.

 

Linux Shell Environment

Email help@uw.edu or call 206-221-5000.

Long Distance Services

Email help@uw.edu or call 206-221-5000.

 

 

Managed Firewall Service
MediaAMP
Mobile Technology
MSCA (Microsoft Collaborative Applications)

UW Information Technology Service Center 
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE) 
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu 
Phone: 206-221-5000 
Business Hours: http://uw.edu/itconnect/help

MySQL Database Services

Email: help@uw.edu or call 206-221-5000.

MyUW

Email help@uw.edu or call 206-221-5000.

Nebula Managed Desktop Services

Email nebula@uw.edu or call 206-221-5000.

Notify.UW

Email help@uw.edu or call 206-221-5000

Odegaard Learning Commons

Email help@uw.edu or call 206-221-5000 (Option 4)

Off-Campus Communications Services

Email help@uw.edu or call 206-221-5000.

Pager Services

Email help@uw.edu or call 206-221-5000.

Self-Managed Azure Subscription

Email help@uw.edu or call 206-221-5000.

Server Co-Location/Data Center Services

Email help@uw.edu (with "Co-Location" in the subject line) or call 206-221-5000.

Shared Central File System for Research Archives (lolo Archive)

Email help@uw.edu and include the service name "lolo" in the subject line

Shared Central File System for Research Collaboration (lolo Collaboration)
 
Email help@uw.edu and include the service name "lolo" in the subject line
Shared File Service
Email help@uw.edu or call 206-221-5000
Shared Scalable Compute Cluster for Research (Hyak)
Sound Studio

Email help@uw.edu or call 206-221-5000.

SpaceScout
Standard Hosted Server

Email help@uw.edu (include "Managed Server" in the subject line) or call 206-221-5000.

Standard Managed Servers
STF Technology Loan Program

Email: help@uw.edu
Phone: 206-221-5000

Storage Area Network (SAN) Data Storage

Email help@uw.edu or call 206-221-5000.

Teleconferencing

Email help@uw.edu or call 206-221-5000.

Telephones

Email: help@uw.edu or call 206-221-5000.

Tools for UW Emergency Responders

Email help@uw.edu or call 206-221-5000.

Training and Workshops

Workshops
Email: help@uw.edu
Phone: 206-221-5000

Microsoft IT Academy
Email: help@uw.edu
Phone: 206-221-5000

UW Administrative Home Pages

Email help@uw.edu or call 206-221-5000.

UW Central File Storage Service for Users - The U Drive

Email help@uw.edu for service inquiries.

To receive updates about this service, subscribe to "central-file-storage-announce" by going to:

https://mailman1.u.washington.edu/mailman/listinfo/central-file-storage-announce

UW Directories

Email help@uw.edu or call 206-221-5000.

UW Email

Email help@uw.edu or call 206-221-5000.

UW Emergency Notification

Email help@uw.edu or call 206-221-5000.

UW Exchange Local

Email help@uw.edu or call 206-221-5000.

UW NetID

Call 206-221-5000 or email help@uw.edu.

UW Shared Web Hosting

Email help@uw.edu or call 206-221-5000.

UW SharePoint

Email help@uw.edu or call 206-221-5000.

UW Windows Infrastructure

Email help@uw.edu or call 206-221-5000.

UW Windows Live

UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp

UWare

Email help@uw.edu.

Version Control

Email help@uw.edu or call 206-221-5000.

Videoconference Studios

help@uw.edu

Virtual Desktop Access (ViDA)

Email help@uw.edu or call 206-221-5000

Virtual Email Domain

Email: help@uw.edu or call 206-221-5000.

Virtual Private Network (VPN) Service
Email help@uw.edu or call 206-221-5000
Wi-Fi Wireless Service

Email help@uw.edu or call 206-221-5000.

Wired Network Services

Email help@uw.edu or call 206-221-5000.