UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

NOTICE: The catalog currently reflects FY 2012 rates. To see a summary of FY 2012 rates and a comparison to upcoming FY 2013 rates, see Technology Recharge Fee and Self-Sustaining Services (effective July 1, 2012).

Service Contact for More Information
Access Management

Email help@uw.edu
Phone: 206-221-5000

Access Technology Center (ATC)

Email atcenter@uw.edu or call 206-685-4144.

AccessComputing

Email accesscomp@uw.edu or call 206-685-3648 (voice/TTY).

AccessSTEM

Email doit@uw.edu or call 206-685-3648 (voice/TTY).

Administrative Applications for Advancement

Email devhelp@uw.edu

Administrative Applications for Facilities
Bill Shirey
Director, Enterprise Application Services
UW-IT Information Management
Phone: 206-543-6324
 
MyChem information: mychem@u.washington.edu
Administrative Applications for Finance
Jeanne-Marie Isola
Director, Finance Program
UW-IT Information Management
Phone: 206-685-0903
Administrative Applications for HR/Payroll
Lisa Yeager
Senior Program Manager, HR/Payroll Program
UW-IT Information Management
Email: lyeager@uw.edu  
Phone: 206-685-2835
Administrative Applications for Student Administration
Darcy Van Patten
Senior Program Manager, Student Information Systems
UW-IT Information Management
Phone: 206-685-8990
Alpine and Web Alpine Email Software

Web: http://uw.edu/alpine

Anti-Virus Software
Email help@uw.edu or call 206-221-5000.
Archive Storage Service for Research (lolo)

Email help@uw.edu and include the service name "lolo" in the subject line

Authentication

Email: help@uw.edu
Phone: 206-221-5000

Braille and Alternative Text Production

Email atcenter@uw.edu or call 206-685-4144.

Bulk Email

Email bulkmail@uw.edu.

Call Center Solutions

Email help@uw.edu or call 206-221-5000.

Catalyst Web Tools
Email catalysthelp@uw.edu or call 206-221-5000.
Collaboration Studios

Email lsthelp@uw.edu, use the feedback form at http://www.uw.edu/lst/feedback.cgi or call 206-221-5000

Computer & Printer Services

Email help@uw.edu or call 206-221-5000.

Computing Workshops and Online Curriculum

Workshops

Email: lsthelp@uw.edu
Phone: 206-221-5000

Microsoft IT Academy

Email: help@uw.edu
Phone: 206-221-5000

 

Consulting

Email help@uw.edu or call 206-221-5000.

Data Backups and Archives

Email help@uw.edu or call 206-221-5000.

Decision Support Services

Email: dss-support@uw.edu

Departmental Calendars

Email help@uw.edu or call 206-221-5000.

Digital Audio Workstation

Email lsthelp@uw.edu or call 206-897-1999.

Digital Presentation Studio

Email lsthelp@uw.edu or call 206-221-5000.

DO-IT

Email doit@uw.edu or call 206-685-DOIT (3648).

Email Forwarding and Filtering

Email help@uw.edu or call 206-221-5000.

Email Lists

Email help@u.washington.edu or call 206-221-5000.

Enterprise Directory Services

Email: help@uw.edu
Phone: 206-221-5000

Husky Kiosk Service
Email cmg@uw.edu or call 206-221-5000.
HuskyTV

Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp

IMAP - UW Software Toolkit
K-20 Videoconferencing

Email: help@uw.edu (include "MCU" in subject line)
Phone: 206-221-5000

Keynes (Administrative Mainframe) Accounts

Email help@uw.edu or call 206-221-5000.

Linux Shell Environment

Email help@uw.edu or call 206-221-5000.

Long Distance Services

Email help@uw.edu or call 206-221-5000.

LT Labs Service
Email lsthelp@uw.edu or call 206-897-1999.
Mobile Technology

Email: help@uw.edu or call 206-221-5000.

MySQL Database Services

Email: help@uw.edu or call 206-221-5000.

MyUW

Email help@uw.edu or call 206-221-5000.

Nebula Managed Desktop Services

Email nebula@uw.edu or call 206-221-5000.

Odegaard Learning Commons

Email lsthelp@uw.edu or call 206-897-1999.

Off-Campus Communications Services

Email help@uw.edu or call 206-221-5000.

Pager Services

Email help@uw.edu or call 206-221-5000.

Server Co-Location

Email help@uw.edu (with "Co-Location" in the subject line) or call 206-221-5000.

Shared Central File System for Research (lolo)
 
Email help@uw.edu and include the service name "lolo" in the subject line
Standard Managed Servers

Email help@uw.edu (include 'Managed Server' in the subject line), or call 206-221-5000.

Storage Area Network (SAN) Data Storage

Email help@uw.edu or call 206-221-5000.

Streaming Media

Email help@uw.edu or call 206-221-5000.

Teleconferencing

Email help@uw.edu or call 206-221-5000.

Telephones

Email: help@uw.edu or call 206-221-5000.

Tools for UW Emergency Responders

Email help@uw.edu or call 206-221-5000.

UPS to Support Campus Switches

Email help@uw.eduor call 206-221-5000.

UW Administrative Home Pages

Email help@uw.edu or call 206-221-5000.

UW Application Portfolio
Bill Shirey
Director, Enterprise Application Services
UW-IT Information Management
Phone: 206-543-6324
UW Directories

Email help@uw.edu or call 206-221-5000.

UW Email

Email help@uw.edu or call 206-221-5000.

UW Emergency Notification

Email help@uw.edu or call 206-221-5000.

UW Events Calendar

Email help@uw.edu or call 206-221-5000.

UW Exchange Local

Email help@uw.edu or call 206-221-5000.

UW Google Apps

UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp

UW NetID

Call 206-221-5000 or email help@uw.edu.

UW Network Connectivity

Email help@uw.edu or call 206-221-5000.

UW SharePoint

Email help@uw.edu or call 206-221-5000.

UW Web Services

Email: roa-technical@uw.edu

UW Windows Infrastructure

Email help@uw.edu or call 206-221-5000.

UW Windows Live

UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp

UWare

Email help@uw.edu.

Version Control

Email help@uw.edu or call 206-221-5000.

Videoconference Studios

lstcv@uw.edu

Virtual Email Domain

Email: help@uw.edu or call 206-221-5000.

Web Publishing (for Faculty, Staff, Students, Departments, Courses)

Email help@uw.edu or call 206-221-5000.