UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

NOTICE: The catalog currently reflects FY 2012 rates. To see a summary of FY 2012 rates and a comparison to upcoming FY 2013 rates, see Technology Recharge Fee and Self-Sustaining Services (effective July 1, 2012).

Catalyst Web Tools

Submitted by tomnash on Wed, 2009-03-25 09:57

Service Description:

The Catalyst Web Tools are a set of Web-based communication and collaboration applications designed for use in teaching, learning, research, and everyday work.

Service Options:

The Catalyst Web Tools include:

Collect It (http://catalyst.washington.edu/web_tools/collectit.html)
File dropboxes
CommonView (http://catalyst.washington.edu/web_tools/commonview.html)
Class or project workspaces
File Manager (http://catalyst.washington.edu/web_tools/filemanager.html)
Web-based file management
GoPost (http://catalyst.washington.edu/web_tools/gopost.html)
Discussion boards
GradeBook (http://catalyst.washington.edu/web_tools/gradebook.html)
Track and publish grades
Group Manager (http://catalyst.washington.edu/web_tools/group_manager.html)
Participant groups
QuickPoll (http://catalyst.washington.edu/web_tools/quickpoll.html)
One-question polls
ShareSpaces (http://catalyst.washington.edu/web_tools/sharespaces.html)
Spaces for file sharing
UMail (http://catalyst.washington.edu/web_tools/umail.html)
Web-based email forms
WebQ (http://catalyst.washington.edu/web_tools/webq.html)
Surveys and quizzes

Eligibility:

UW faculty; UW staff; UW students; UW researchers; anyone with a UW NetID

How to Order:

Available online at: http://catalyst.uw.edu

Availability:

Available 24 hours a day, 7 days a week, except for regular maintenance and new releases, which occur on Wednesdays, 5:00 a.m. - 7:00 a.m. Pacific Time.

Price:

This service in included in the Technology Recharge Fee.

No charge for use of the Catalyst Web Tools by UW faculty, staff, and students

Additional Information:

http://uw.edu/lst/web_tools/

Service Level Description:

Operational 24 hours a day, 7 days a week, except during the regular maintenance window on Wednesdays, 5:00 a.m. - 7:00 a.m. Pacific Time.

Enquiries will be responded to within 2 business days, if not sooner.

Support Information:

Email: catalysthelp@uw.edu

Phone: 206-221-5000, 9:00 a.m. - 5:00 p.m., Monday - Friday

Contact for More Information:

Email catalysthelp@uw.edu or call 206-221-5000.

Maintenance

Last Review Date:

Tue, 2012-03-06

Average:

Your rating: None Average: 2.2 (5 votes)

Comments

Temporary interruption of service on 4/21

Submitted by kroberts on Thu, 2012-04-26 16:50.

Thank you for your comments. I see that our support staff also replied to your email request privately. Catalyst tools experienced a temporary, unplanned outage of the proxy servers Saturday 4/21/2012 from approximately midnight until approximately 9:00 a.m. when operations restored service. We continue to investigate the incident to identify a root cause, and are adding additional monitoring to alert operations staff to any future outage in a more timely manner. Our apologies for the inconvenience.

Notify when catalyst is down?

Submitted by wasson on Sat, 2012-04-21 08:19.

Is there a page to find the current uptime status of Catalyst tools? Haven't been able to log in since yesterday, but I can't find an outage notice anywhere.

EDIT:

lol, when I try to post this, I get an error:

user notice: The messaging_text_replace() function called token replacement with an array rather than a string for $text in /nfs/aesop02/hw21/d29/uwtscat/sites/all/modules/token/token.module on line 263.

Notify when catalyst is down?

Submitted by wasson on Sat, 2012-04-21 08:18.

Is there a page to find the current uptime status of Catalyst tools? Haven't been able to log in since yesterday, but I can't find an outage notice anywhere.

Gradebook

Submitted by marymulv on Wed, 2011-05-11 11:13.

We're sorry you experienced trouble accessing this web application. While the web application is available 24x7, we are only able to offer support during business hours. We'll follow up with you today to help troubleshoot. In order to help you more quickly in the future, please email catalysthelp@uw.edu for support. Thank you.

gradebook is unreliable,

Submitted by kucher on Tue, 2011-05-10 22:13.

very frustrating to be using a service that is not fully supported. you claim it's available 24/7 but there is no one to call when it hangs.