Love your Process, Not Your Product.

This is a short talk I gave at Puget Sound World Usability Day (PSWUD) 2014. “The more one judges, the less one loves” – Honoré de Balzac, Physiologie Du Mariage Love is the pulling of an ‘other’ from the external void and into the warm…

Iterative Fidelity Development: Part III (of 3)
The New Framework

Part II discussed some of our major realizations around how to best align Agile development and great UX. One of the key takeaways was that iterations should increase the fidelity of the product and not the functionality of the product. To this end, we redesigned…

Notes from an UX Consultation

During one of our recent UX consultations– as is often the case– we hosted members of a UW department who needed some help navigating the early stages of a full-site redesign.  The current site, everyone agreed was confusing and not helpful in allowing users to…