{"id":311,"date":"2016-08-19T09:03:37","date_gmt":"2016-08-19T16:03:37","guid":{"rendered":"http:\/\/depts.washington.edu\/advis104\/?p=311"},"modified":"2016-08-19T09:03:37","modified_gmt":"2016-08-19T16:03:37","slug":"uw-counseling-center-front-desk-position","status":"publish","type":"post","link":"https:\/\/depts.washington.edu\/advis104\/2016\/08\/19\/uw-counseling-center-front-desk-position\/","title":{"rendered":"UW Counseling Center, Front Desk Position"},"content":{"rendered":"<p>Position responsibilities:<br \/>\n\u2022\u00a0 \u00a0\u00a0 Front Desk Reception:<br \/>\no\u00a0 \u00a0\u00a0 Greet students and community members in a welcoming, professional manner at all times on phone and in-person;<br \/>\no\u00a0 \u00a0\u00a0 Maintain highest standards of customer service;<br \/>\no\u00a0 \u00a0\u00a0 Provide accurate information about center and related campus services;<br \/>\no\u00a0 \u00a0\u00a0 Schedule appointments and route inquiries;<br \/>\no\u00a0 \u00a0\u00a0 Maintain close communication with center leadership regarding center operations and staffing concerns;<br \/>\no\u00a0 \u00a0\u00a0 Coordinate effectively with other reception staff in managing breaks and providing coverage during planned or unplanned front desk staff absences<br \/>\n\u2022\u00a0 \u00a0\u00a0 Client Records and Data Management:<br \/>\no\u00a0 \u00a0\u00a0 Enter data into spreadsheets or databases via keypad, sync, or scanning function<br \/>\no\u00a0 \u00a0\u00a0 Develop reports, including graphically presenting data (tables, charts, etc.) and organizing materials for distribution.<br \/>\no\u00a0 \u00a0\u00a0 Prepare complex reports as requested.<br \/>\n\u2022\u00a0 \u00a0\u00a0 Track and order office supplies and other materials as instructed.<br \/>\n\u2022\u00a0 \u00a0\u00a0 Perform other duties as assigned.<br \/>\nAdditional Experience:<br \/>\n\u2022\u00a0 \u00a0\u00a0 Excellent customer-service and communication skills<br \/>\n\u2022\u00a0 \u00a0\u00a0 Communicate and work effectively as a member of a team in an ethnically and culturally diverse university community<br \/>\n\u2022\u00a0 \u00a0\u00a0 Capacity to multitask under pressure and respond professionally to all students and community members, including those in distress<br \/>\n\u2022\u00a0 \u00a0\u00a0 Ability to exercise judgment and collaborate effectively in the solution of practical problems relating to office operations and data collection<br \/>\n\u2022\u00a0 \u00a0\u00a0 Must be flexible and willing to work in a changing environment<br \/>\n\u2022\u00a0 \u00a0\u00a0 Maintain clinical confidentiality standards per the American Psychological Association, RCWs for mental health providers, and FERPA<br \/>\n\u2022\u00a0 \u00a0\u00a0 Experience using Microsoft Office and other software; ability to learn new software applications<\/p>\n<p>&nbsp;<\/p>\n<p>Desired:<\/p>\n<p>\u2022\u00a0 \u00a0\u00a0 Experience working with students and\/or in a healthcare setting<br \/>\n\u2022\u00a0 \u00a0\u00a0 Experience using online survey creation software<br \/>\n\u2022\u00a0 \u00a0\u00a0 Bachelor\u2019s degree<br \/>\nReview position details and apply, <a href=\"https:\/\/uwhires.admin.washington.edu\/eng\/candidates\/default.cfm?szCategory=jobprofile&amp;szOrderID=136363&amp;szCandidateID=0&amp;szReturnToSearch=1\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Position responsibilities: \u2022\u00a0 \u00a0\u00a0 Front Desk Reception: o\u00a0 \u00a0\u00a0 Greet students and community members in a welcoming, professional manner at all times on phone and in-person; o\u00a0 \u00a0\u00a0 Maintain highest standards of customer service; o\u00a0 \u00a0\u00a0 Provide accurate information about center and related campus services; o\u00a0 \u00a0\u00a0 Schedule appointments and route inquiries; o\u00a0 \u00a0\u00a0 Maintain [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":312,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[55,72,25,87,28],"_links":{"self":[{"href":"https:\/\/depts.washington.edu\/advis104\/wp-json\/wp\/v2\/posts\/311"}],"collection":[{"href":"https:\/\/depts.washington.edu\/advis104\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/depts.washington.edu\/advis104\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/depts.washington.edu\/advis104\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/depts.washington.edu\/advis104\/wp-json\/wp\/v2\/comments?post=311"}],"version-history":[{"count":1,"href":"https:\/\/depts.washington.edu\/advis104\/wp-json\/wp\/v2\/posts\/311\/revisions"}],"predecessor-version":[{"id":313,"href":"https:\/\/depts.washington.edu\/advis104\/wp-json\/wp\/v2\/posts\/311\/revisions\/313"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/depts.washington.edu\/advis104\/wp-json\/wp\/v2\/media\/312"}],"wp:attachment":[{"href":"https:\/\/depts.washington.edu\/advis104\/wp-json\/wp\/v2\/media?parent=311"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/depts.washington.edu\/advis104\/wp-json\/wp\/v2\/categories?post=311"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/depts.washington.edu\/advis104\/wp-json\/wp\/v2\/tags?post=311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}