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Department of Medicine IT

UW Email Modernization

UW-IT will be discontinuing the email service known as "UW Deskmail" effective Dec 2018. Recent emails sent out by UW-IT encouraged staff, faculty, and students to make changes to turn off the UW Deskmail service (aka Alpine) and migrate to the UW Office 365 Exchange email service.

To get started, open the guidance document below.

This process will need to be repeated for any Shared UW NetID accounts for which you are an owner or administrator.

Guidance Documentation: UW Deskmail Migration Steps.pdf


  • In preparation for the migration process you should collect a budget number (for use with the UW-IT migration tool) and the campus mailbox for the budget coordinator.
  • Once the migration process has started, by changing your email forwarding to a new service, you will have 12 days to complete the migration of any old emails. Any emails not fully migrated by the end of the 12 day window will be lost.

For any support with this process, please feel free to contact the Department of Medicine IT Services.
Phone: 206-616-8805

For more information about this project please see UW-IT’s project timeline: