UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

Mobile Technology

Service Description: 

Smartphone Support Service Ending June 30, 2014

UW-IT is retiring the Smartphone Support service on June 30, 2014. Here are the key dates:

  • June 12, 2014: Smartphone no longer accepting new service requests.
  • June 12 – June 30, 2014: UW-IT staff will focus on completing requests and decommissioning this service, and will respond to any questions you submit before June 12.
  • July 3, 2014: You will receive your final bill from UW-IT for Smartphone support.

Future Smartphone Support Options

Why This Service Is Being Retired

The decision to retire the Smartphone Support service was reached through a partnership with and recommendation by the IT Service Management Board, one of three University-wide information technology (IT) governance boards that provide advice on IT strategy, services and priorities. This change is in keeping with UW-IT’s mission to provide technology services in line with the University’s priorities. 

Please send email to help@uw.edu if you have any other questions.

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Last Review Date: 
Sat, 2014-07-12
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