UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

Email Forwarding and Filtering

Service Description: 

Holders of UW email addresses get many services that control routing and delivery of email.

By default, UW Information Technology filters viruses and some spam sites for all email users.

All users can set email forwarding to a different address.  Users of UW Email (UW Deskmail) can create automated vacation messages, write custom filters and rules for email delivery, and control filtering of spam email through Email Delivery Manager.  Users of other email services like UW Exchange, UW Gmail, and UW Windows Live should refer to the documentation for those services to find out about message handling options.
Owners of devices that send email (like certain copiers or medical imaging machines) can authorize those devices to send email over the UW network.
Service Options: 
  • Email Delivery Manager (vacation messages, junk mail filtering, and custom rules) for UW Email (UW Deskmail)
  • Email forwarding
  • SMTP authentication exceptions



Email Forwarding: Anyone with a UW NetID, depending on the NetID service options selected; 

Email Delivery Manager: Users of the UW Email (UW Deskmail) service;

SMTP authentication exceptions: UW faculty; UW staff

How to Order: 

Hours available: 24 hours a day, 7 days a week


This service is included in the Technology Recharge Fee.

Additional Information: 

Managing Your Email:

How UW Email Works:

You may also be interested in the Virtual Email Domain service and the UW Shared Web Hosting service (for URL Forwarding information).

Service Level Description: 

Systems are monitored 24 hours a day, 7 days a week for disruptions.

Support Information: 

UW Information Technology Service Center Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://uw.edu/itconnect/gethelp

Contact for More Information: 

Email help@uw.edu or call 206-221-5000.

Last Review Date: 
Tue, 2013-06-11
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