UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

K-20 Videoconferencing

Service Description: 

The Washington K-20 Educational Network provides extensive multipoint conferencing services supporting both ISDN and IP-based videoconferencing. This service allows multiple participants to connect to a videoconference using H323 based hardware devices and software. 

Service Options: 
K-20 supports the following devices/applications:
  • Most IP based H323 endpoints: Polycom, Cisco, Lifesize, etc.
  • H323 software applications: ◦Polycom PVX
    • Polycom M100
    • Polycom RealPresence (Desktop & Mobile)
    • LifeSize Softphone
    • Xmeeting
Participants can also join videoconferences using their telephone through dial-in access.

UW faculty, UW staff, UW students, UW researchers (must have access to appropriate videoconferencing endpoint)

How to Order: 

Email: help@uw.edu (include "MCU" in subject line)

Phone: 206-221-5000

Fax: 206-221-5001
K-20 videoconferencing resources are available on a first-come, first-serve basis with the exception that, if a conflict arises, instructional conferences take precedence over administrative conferences.          
The MCUs operate 24 hours a day, 7 days a week. 
This rate is currently under review:
$50.00 per conference series up to 6 months
Additional Information: 


All conferences scheduled on the K-20 Multipoint Control Unit (MCU) must be related to the educational mission of the University of Washington.

Users planning to connect to the K-20 MCU via IP video (H.323) must register their endpoints with the K-20 Gatekeeper (http://www.wa-k20.net/h323.php?page=4b2a&rn1=on&sn3=on).

Service Level Description: 

Customer requests will be responded to within two business days.

Support Information: 

Email: help@uw.edu (include "MCU" in subject line)
Support hours: 8:00 a.m. - 5:00 p.m., Monday - Friday

Contact for More Information: 

Email: help@uw.edu (include "MCU" in subject line)
Phone: 206-221-5000

Last Review Date: 
Tue, 2014-08-26
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