Computer & Printer Troubleshooting, Repair & Moves
UW Information Technology provides troubleshooting, repair and moves of desktop computer hardware and software, printers and associated peripherals.
There are two types of repair services available.
For departments: One is a fee-based service for departments with a UW budget number, provided by the
The Computer Maintenance Group provides and facilitates repairs of desktop computers, printers, and associated peripherals. Services include:
- Hardware repairs for PC and Macintosh systems, and printers
- Software operating system and application installation and troubleshooting
- System migration and data transfer
- Data recovery (very limited in-house abilities); can facilitate for client with external recovery specialist
- Spare parts and upgrades
- Computer & printer relocation and setup
For students, faculty, and staff: The second is a free drop-in service for faculty, staff, and students, known as Computer Vet.
The Computer Vet is a free help-desk service offered to UW students, faculty, and staff to assist with computing problems including operating system updates, anti-virus installation and updates, peer-to-peer (P2P) software removal, and infected computers blocked from UW network access.
The Computer Vet program will provide tools and guidance to clients for cleaning and securing their Windows computers.
For individuals with computers suffering the ill effects of Windows viruses and worms, this service helps to clean their computers and get back online. The service is not designed to answer or fix general hardware and software issues; contact the vendor you purchased the product from, check your product warranty, or contact a private computer repair company instead.
UW faculty; UW staff; UW students; UW students in residence halls; UW researchers; UW clinicians; UW academic units; UW administrative units; UW Medical Center; Harborview Medical Center
Email firstname.lastname@example.org or call 206-221-5000.