UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

Teleconferencing

Service Description: 

Anyone on the UW telephone system can make a three-way conference call no matter what type of telephone instrument is being used. Depending on the type of telephone set, more parties may be added.

For large groups or more complex audio or Web conferencing, UW conferencing services connects you with the collaboration tools necessary to make your conference a success whether you need to:

  • Set up a one-time audio conference for up to 100 people
  • Share documents and spreadsheets online via a Web conference
  • Have a meeting with a handful of colleagues at a moment's notice
Service Options: 

There are several service offerings in this category. Please reference http://www.washington.edu/itconnect/connect/conferencing/services/ for additional details and service options.

Set Up a Conference Call Yourself for Three to Six Participants

Anyone using the campus Avaya telephone system can make a three way conference call, and many phones can make six way conference calls. 

UW Teleconferencing


UW Teleconferencing provides a reservation-less, audio conferencing bridge with capacity for up to 30 participants. This system allows organizations to hold conference calls on-demand, without paying per-use fees for simple reservation-less conference calls. Advantages include:

  • Easy to use, low-cost conferencing solution for up to 30 parties
  • Best solution for day-to-day, impromptu conferencing needs
  • No per minute/per user charge for conference

Premier Global Services (PGI)

PGI is the preferred UW provider for large audio on-demand conferences, international conferences, and special events.

Four options are available from PGI: http://www.washington.edu/itconnect/connect/conferencing/services/#teleconf_prem

Arkadin Anytime Conferences
Arkadin is an alternative conferencing service with a pricing structure similar to PGI.

Adobe Connect

Adobe Connect is a Flash-based virtual meeting room that allows you to connect with multiple participants to share audio, video, applications, and chat.

Eligibility: 

UW faculty, UW staff, UW Medical Center, Harborview Medical Center, UW Physicians Network and Neighborhood Clinics;  Anyone with a valid budget number.

How to Order: 

Email: help@uw.edu
Phone: 206-221-5000

Availability: 

Conference call services are available 24 hours a day, 7 days a week.  Staff are available 8:00 a.m. - 5:00 p.m. Monday - Friday. Some conferencing products are available 24 x 7.

Requests for conferencing are handled 8:00 a.m. - 5:00 p.m., Monday - Friday.

 

 

Price: 

Rates effective July 1, 2013 for FY2014.

Meet-Me Conferencing
One time setup charge No charge
Monthly recurring charge $ 3.42 per virtual telephone number
Toll-Free Access $ 0.05 per minute/per participant
Applicable toll-free and long distance charges will apply.  

Premier Global Services (PGI)
   
Ready Access (Global Crossing is a legacy service) $0.26 per minute/per participant
Global Meet $0.09 per minute/per participant
Scheduled Ready Conference $0.05 per minute/per participant
Toll free access $0.05 per minute/per participant

Arkadin Anytime Conferences
USA Toll $0.02/minute per participant
Toll Free $0.023/minute per participant
International pricing See PDF attachment

Adobe Connect
Meeting host license $19.27 per account/per month ($231.24/year)

 

 

Additional Information: 

Detailed information about this service, including comparison tables and "how to" information:

http://www.washington.edu/itconnect/connect/conferencing/services/

Service Level Description: 

 Lead time to set up a teleconference is 24 hours prior to the conference for PGI.  Meet Me and Adobe conferences generally require 7 days prior notification for set-up.

Support Information: 

For 24 x 7 technical support on either your Adobe Connect web conference or your PGI audio conference, contact the PGI Technical Support Center at 1-888-569-3848 Option 2 or press *0 from within your PGI audio conference. 

All account questions or changes should go to the UW-IT Service Center at 206-221-5000 or help@uw.edu.

Contact for More Information: 

Email help@uw.edu or call 206-221-5000.

Maintenance
Last Review Date: 
Tue, 2014-01-21
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Arkadin Anytime Conferences International Rates45.12 KB
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