Q Center — Student Engagement Specialist (undergraduate students)

UW’s Q Center
The Q Center has been serving LGBTQ+ students, staff, and faculty for over 20 years at the University of Washington. We are located on the Seattle campus inside the Husky Union Building. We offer programming, resources, and support to meet the evolving social, emotional, and wellness needs of our community members. We envision a community guided by principles of justice, compassion, respect, and liberation and we work to model those principles in our work, every day.

The Q is a student-centered, community serving center that values justice-oriented perspectives, strong work ethic, and meaningful engagement with the community around us. Through programs and resources, the Q Center offers students, staff, and faculty connections, resources, and possibility. As an employee, you would contribute and be a part of a brave, affirming, liberatory, and celebratory environment for students, faculty, staff, and alumni of all sexual and gender orientations, identities, and expressions.

POSITION PURPOSE
The Q Center is seeking an engaging and collaborative undergraduate student to join our student staff. This role will involve engaging with fellow students. This position is a flexible one, but will likely tend to one or more of the following key functions of the center: training and technical assistance, facilitating discussion groups, virtual oversight for different communications (i.e. Discord and email), running recurring community events (i.e. gayme night) and contributions to the thriving and collaborative work environment at the Q Center. This student staff member is expected to uphold the mission and values of the Q Center and be an intentional, accountable partner in transforming our center’s culture.

Promising candidates will possess a passion for working in a student-centered environment, stay focused in a fast-paced and lively work environment, and lead by example with students and staff; and make strong and responsive decisions through collaboration with other leaders to support the center’s values, goals, and mission. Promising candidates will not be determined solely based on their prior knowledge or experience with the range of possible tasks associated with this role; the Q Center is more interested in hiring a student with passion for learning, excitement for trying new things, and alignment with the center’s values and goals. This role ultimately reports to the Q Center Director and is a Division of Student Life representative.

DUTIES & RESPONSIBILITIES
Communication – 45%

  • Using multimedia skills, contribute to the Q Centers communication efforts; this may include social media, marketing, campaign design, etc.
  • Work collaboratively with other Q Center staff to steer both short- and long-term goals.
  • Create, maintain, and edit content related to assigned projects and responsibilities.
  • Develop and disseminate information with internal and external campus partners on Queer-related issues and opportunities.
  • Cultivate relationships with other UW-affiliated social media accounts.Moderation Responsibilities – 30%

    Dedicate no less than 2 hours per week to reviewing, engaging, and providing moderation support to the Q Center Discord community.

  • Share admin duties with Student Engagement Coordinator to manage the server and admit new members via the application process.
  • Report any concerning behavior, language and/or images displayed, or violations of the community guidelines to the Assistant Director during weekly supervision.
  • Provide guidance to staff about Discord use and implement server updates as needed.
  • Manage the Q Center shared email, providing frequent review and professional response toinquiries; forward messages to appropriate staff members or teams.

    Archive Sphere – 15%

  • Aid in the maintenance and building of the Q Center media archive.
  • Aide in the organization of and potential digitization of the Q Center Library.
  • Develop and edit e-newsletter with appropriate staff (featuring advice column, opportunities, music, film, books/lit, faculty/staff/student features and interviews, etc.).
  • Collaborate with Student Engagement Coordinator, Web Specialist, and Graduate student staff to bring awareness to the e-newsletter.
  • Collaborate with the Student Engagement Coordinator to recommend affiliates for newsletter features.
  • Manage the integrity of our tangible collections, virtual resources, and media-based relationships. Training – 10%
  • Receive coaching and support for how to deliver effective trainings on campus.
  • Deliver trainings as assigned by Program Manager and Q Center Director. Trainings will includebest practices for supporting LGBTQ+ students

    SUPERVISION
    This position will report to the Q Center’s Assistant Director of Operations for task updates and to the Q Center’s Program Manager for program updates. This position will receive professional development and coaching from the Director of the Q Center.

    WORKING CONDITIONS
    This is a student position limited to a maximum of 19 hours per week. The position is responsible to work with oversight from both task and program supervisors. Position is responsible to work independently with minimal oversight from the Director to lead their units that provide both internal support throughout the Q Center. Evening and weekend hours may be necessary.

    MINIMUM QUALIFICATIONS

  • Strong interest in engagement and facilitation skills and strong interpersonal skills.
  • Excellent verbal and written communication skills; ability to communicate diplomatically and effectivelywith staff and students alike.
  • High attention to detail and accuracy.
  • High level of demonstrated professionalism and judgment.Equivalent combination and experience may substitute for required qualifications.
Applicants:
Applications are due by August 31st.  Please submit a resume and cover letter to Brennon Ham, Q Center Director at brennonh@uw.edu. Writing samples are encouraged, but not required. Please include the job title and the word ‘application’ in your subject line.  The full job descriptions for each role are attached.