Summary
The Social Media Manager will work closely with colleagues to manage the foundation’s flagship social media channels and will serve as the primary social voice of the foundation.
The Social Media Manager will also be responsible for growing and engaging our social media followers from around the world. Tactics involved in this body of work will include managing, scheduling and posting the day-to-day posts on our flagship channels; developing content and social media plans; engaging in comments and conversations; and exploring—and testing—nascent tactics that will get more people around the world to care about. The excellent candidate will be a sharp, digitally-minded writer with experience managing social media accounts on behalf of large or complex organizations.
S/he should have an excellent sense of curiosity, excellent judgement, willingness to collaborate, and good grasp of standard social media measurement. Global experience and/or fluency in additional languages is a plus.
Core Responsibilities
- Serve as the primary digital voice of the foundation. Excellent, compelling writing is a must.
- Manage the foundation’s flagship social media channels including: writing posts, scheduling content and managing social media calendar, monitoring conversation, engaging with community members, and gathering insights about channel/community performance.
- Help drive select social media series, acting as a creative partner to the content development team. Share insights from social media work regularly with content team to ensure content is optimized for social.
- Develop and implement strategic social media plans for priority social media moments.
- Manage digital tools and train internal users.
- Update and maintain guides and processes related to digital channels including: social media playbook, social media account management, intake requests, and more.
- Working with team lead, explore and develop new channels, content, and experiences that help us reach our communications goals. Input into and help facilitate implementation of social media strategy.
- In conjunction with measurement colleagues, report on channel and community performance on a consistent basis.
- Share digital media expertise with colleagues across the foundation on a consistent basis, including writing a weekly report.
Leadership and Culture
We believe that energized people, working well together, fueled by great leadership in an inclusive environment in which they thrive, will do phenomenal things.
Education and Experience
- Bachelor’s degree with 3+ years of experience
- Direct experience managing social media accounts such as Facebook, Twitter, and LinkedIn on behalf of organizations
