The Frye Art Museum seeks Education Assistant

Education Assistant


The Frye Art Museum is a living legacy of visionary patronage and civic responsibility, committed to artistic inquiry and a rich visitor experience. A catalyst for our engagement with contemporary art and artists is the Founding Collection of Charles and Emma Frye, access to which shall always be free.

THE POSITION: Education Assistant
REPORTS TO: Director of Education & Community Partnerships
STATUS: Full-time, 35 hours per week
SALARY: $42,712.80-$43,680
BENEFITS: Full benefits including medical, dental, PTO accrual, 403(b), and more


The Frye Art Museum is seeking a flexible and detail-oriented team player to join the Education team. As a member of the Education team, the Education Assistant supports Youth & School Programs, Creative Aging programs, public programs, and other education initiatives as needed. This position has the unique opportunity to be involved with a cross-section of the Frye’s education offerings, working on everything from tours for small groups to large-scale conferences and Community Days. In addition, the Assistant will support the management of digital education content and help run virtual programs for a wide range of audiences; related functions include managing A/V needs for virtual education programs, helping to produce and edit engaging content for digital platforms, managing ticketing and registration for all programs, and other tasks as assigned.





  • Schedule private and self-guided tours.
  • Maintain school, public, and private tour calendars. Ensure Visitor Services Representative, security staff, and Gallery Guides receive up-to-date tour schedules.
  • Assist with Gallery Guide trainings, including training for new Gallery Guides, monthly trainings, and additional meetings as needed.
  • Assist with evaluation of Gallery Guides.
  • Step in to lead tours as needed.

Youth and School Programs

  • Respond to inquiries and schedule school programs. Work with teachers to schedule programs that support their curricular needs.
  • Send confirmations and invoices, track and process payments, and process bus reimbursements.
  • Observe, document, and assist with school tour evaluations when needed. Facilitate discussions and step in as instructor for school tours, Art In Your Classroom, and Small Frye as needed.
  • Assist Manager, Youth and School Programs with brainstorming for and staffing community outreach events.

Creative Aging Programs

  • Collaborate on creating tours and facilitating bimonthly here:now gallery discussions for Creative Aging participants, including potential virtual sessions and video recordings.
  • Work with Manager, Creative Aging Programs to coordinate dates for classes, tours, lectures and other programming.
  • Support Manager, Creative Aging Programs with annual Creative Aging Conference, including on-site assistance during conference.

Public Programs

  • Coordinate travel accommodations, including flight and hotel reservations, for guests and contractors.
  • Staff monthly on-site ticketing for Art History Lecture Series with Rebecca Albiani.

Digital Media and Virtual Programs

  • Support Education team in designing, producing, editing, and implementing digital content and live, recorded, or interactive virtual programs.
  • Assist with the publishing of content, including images, video, audio, PDFs, and more to the Frye’s blog and/or website.
  • Work with web-based multimedia formats for education programs, including streaming audio/video via Zoom, Microsoft Teams, Streamyard, and/or other platforms.
  • Maintain audio and video archives of programs.
  • Identify enhancements and plan future improvements to user experience and/or internal workflow.
  • Troubleshoot live virtual programs, links, navigation, and registration pages to ensure reliability of experience for visitors and make corrections as required.
  • Collaborate with Communications Department to: manage digital content; gauge community input and response to Frye exhibitions and programs; research and test existing and emerging digital channels to expand the Museum’s reach.
  • Apply best practices for accessibility, usability, and agility of digital content and virtual programs.
  • Manage all ticketing and reservations for all Education programs via online, mail, and phone orders; generate receipts/send confirmation emails and information to program participants. Issue refunds. Troubleshoot errors in purchasing and processing.
  • Serve as the primary Box Office contact for Education by supervising the ticketing process.
  • Collaborate with the Database Administrator to maintain email lists for education and arts engagement programs and maintain lists for outreach.
  • Work with Communications Department to build event pages for programs.
  • Serve as a back-up to create reports, export mailing lists, and provide queries from Altru database.
  • Provide support for on-site and virtual programs, including food orders and deliveries, staffing check-in, managing volunteers, etc.
  • Prepare event checklists for program setup and keep internal calendars updated.
  • Coordinate set-up and break down of programs with Facilities, Security, and Curatorial teams.
  • Coordinate education program information, including set-up, attendance, and updates, in Altru.
  • Collect and track attendance and feedback for all programs.
  • Compile and format department board report.
  • Respond to public inquiries regarding educational programming via phone and email.
  • Serve as TeenTix contact for sharing relevant programs and events.
  • Coordinate all department artwork requests and coordinate EmbARK Database needs with Collections Department.
  • Assist with drafting contracts and process invoices as needed.
  • Document programs via photo or video as needed.
  • Support other education programs and initiatives as needed.


  • Professional experience in a museum or non-profit setting with a focus on education programs.
  • Understanding of inquiry- and object-based teaching methodologies and museum education theory is strongly preferred.
  • Studio art background or experience is helpful.
  • Teaching or tour experience, especially with children, is preferred.
  • Experienced user of Zoom and Microsoft Teams.
  • Experience with ticketing and registration processes, such as Altru/Blackbaud, is preferred.
  • Knowledge of Mailchimp, Squarespace, and video editing and production is helpful.
  • Working knowledge of new technologies in education and the arts.
  • Fluency with Microsoft Office Suite (Word, PowerPoint, Excel, Teams).
  • Strong interpersonal and customer service skills.
  • Excellent written and oral communication skills.
  • Excellent team player with abilities to motivate and work cooperatively and effectively with Museum staff, as well as work well independently.
  • A self-starter with the ability to operate with purpose, urgency, and accuracy both independently and as part of a team in a dynamic environment with concurrent deadlines and rapidly changing priorities.
  • Exceptional time management, project management, and excellent organizational skills.
  • Detail-oriented with ability to prioritize, manage, and multitask; ability to coordinate complex schedules and analyze and solve problems.
  • Professional demeanor and ability to interact with all levels within the organization and external vendors. Ability to exhibit discretion and handle confidential information appropriately.
  • Skilled in working independently with details, with ability to understand and clearly communicate the big picture to various groups.
  • Availability to work evenings and weekends at programs and events as needed.
  • Strong presentation skills and confidence in serving as a spokesperson for an organization.
  • Willingness to undergo a criminal background and employment reference check.
  • Committed to the Frye Art Museum’s mission, history, and future.
For full position description and to apply, click here