Dawg Prints [UW Creative Communications]

January 23, 2014

Dawgprints Problems

Filed under: Uncategorized — c2help @ 9:56 am

If you are still experiencing problems please try a logoff and if things still aren’t back to normal, restart the computer.

January 22, 2014

RESOLVED: Station Logoffs

Filed under: Uncategorized — c2help @ 7:12 pm

We experienced another network interruption earlier that lasted long enough to disrupt our stations group policies. We have got everything up and running again. The stations should automatically refresh in half an hour or less. If after half an hour it is still broken, please restart the computer.

January 15, 2014

RESOLVED: Dawgprints Problem

Filed under: Uncategorized — c2help @ 8:25 am

We are currently experiencing network issues with our servers. We are working to get them back online as soon as we can. Thanks for your patience.

UPDATE: We have restored the servers and everything should reconnect and come back online.

January 14, 2014

Maintenance Thursday(1/16) Morning

Filed under: Uncategorized — c2help @ 2:14 pm

UW IT is upgrading the network and there will be an approximately 15 minute outage between 5:30 and 6:30 on Thursday(1/16) morning for Dawgprints.

January 7, 2014

UPDATE: Dawgprints Outages

Filed under: Uncategorized — c2help @ 1:11 pm

We have had no issues with blackboard since we implemented a fix and restarted all pharos stations this morning. Everything now looks stable and we are hoping that the problem has been resolved. We will keep a close eye on things here to make sure it doesn’t crop up again.

Station Maintenance

Filed under: Uncategorized — c2help @ 10:27 am

To help relieve the connection issues with blackboard we have scheduled a restart for all pharos station at 10:35am today. Sorry for the inconvenience.

RESOLVED: Auto Logon Problems

Filed under: Uncategorized — c2help @ 8:57 am

We have just rolled out a fix to the reports that some pharos stations are not automatically logging on. To apply the fix just restart the computer. If the problem persists after a restart please email uwcshelp@uw.edu

January 6, 2014

Dawgprints Outages

Filed under: Uncategorized — c2help @ 8:38 am

We are experiencing widespread outages that seem to last from 20 minutes to half an hour. We are currently working with hfs to find and resolve the issue. Sorry for any inconvenience.

December 31, 2013

RESOLVED: Dawgprnt Outage

Filed under: Uncategorized — c2help @ 9:53 am

We are currently experiencing problems with our servers, we will have it up as soon as we an. Sorry for any inconvenience.

December 11, 2013

Scheduled Service Outage 12/15 9am-2pm

Filed under: Uncategorized — c2help @ 3:16 pm
Your Dawg Prints team is planning to perform server maintenance this Sunday, Dec. 15th between 9am and 2pm.
Dawg Prints services will be down periodically during this time as we perform
maintenance. All services will be up by 2 PM, and most are expected to
be up well before 2 PM.
If you have questions or concerns do not hesitate to contact us at uwcshelp@uw.edu
Thanks!
-Dawg Prints
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