Dawg Prints [UW Creative Communications]

February 2, 2010

Allen Lobby Add Value Station

Filed under: Uncategorized — c2help @ 10:19 am

The Allen lobby add value station is currently offline. We hope to have this issue resolved soon. We’ll update as we know more.

January 15, 2010

Natasha Services Down: UPDATE

Filed under: Uncategorized — c2help @ 12:40 pm

We are currently seeing issues with our Libraries Print Server service. We are restarting the server and it should be up shortly.

UPDATE: The server has been restarted and all the systems should be up and running.

January 12, 2010

Billing Gateway Update

Filed under: Uncategorized — c2help @ 3:13 pm

We just pushed out an update to our billing gateway. If you receive an error message stating your “billing gateway is not supported” please contact us right way at uwcshelp@uw.edu.

January 9, 2010

Husky Card Outage

Filed under: Uncategorized — c2help @ 3:32 pm

It looks like the Husky card system is currently unavailable. I’ll post an update as soon as I know more.

Update:  HFS was able to resolve this issue with a server reboot.

December 29, 2009

Husky Card System

Filed under: Uncategorized — c2help @ 9:58 am

HFS is working on their new card system. I would expect intermittent outages over the next couple of days.

December 22, 2009

Add value stations temporarily unavailable

Filed under: Uncategorized — almond @ 11:28 am

We are experiencing problems with the add value staions on all campuses. We are working with Housing & Food Services and Blackboard to bring these machines online.

December 21, 2009

Dawg Prints Stations Working again!

Filed under: Uncategorized — c2help @ 11:27 am

We have resolved the issue with the Dawg Prints Stations.  Please continue to report any remaining issues.

-Lonnie

Upgrade Completed

Filed under: Uncategorized — c2help @ 9:32 am

As far as we know, all Dawg Prints release stations are up and running. Please report issues to uwcshelp@uw.edu.

Thanks,
Lonnie

December 14, 2009

Scheduled Blackboard Outage Affecting Dawg Prints Systems

Filed under: Uncategorized — c2help @ 5:01 pm

This weekend Blackboard and HFS will be updating the Husky Card transaction system. As a result no transactions are possible with either the Husky Card or Dawg Prints card. Dawg Prints printers and copiers will be affected by this update and we expect printing and copying to be down between Sunday morning, December 20th and Monday morning, December 21st. We will update the Dawg Prints Alert site as the day progresses.

October 26, 2009

Pharos connection errors

Filed under: Uncategorized — almond @ 10:07 am

We experienced an interruption in the Dawg Prints services this morning. The servers failed to restart after a routine back-up of its files. This problem should be resolved now.

The Dawg Prints Alerts page was also down due to an unrelated issue. This has been resolved as well.

Please let us know if you continue to experience any problems. Thank you!

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