4:30 PM – DawgPrints should be back online. You may need to restart your release station if you don’t see the jobs you are expecting. We apologize for the inconvenience.

We are seeing some issues with printing across all campuses. We are actively looking into the issue.

-Your DawgPrints Team

2:45 PM – Printing should be back up on campus now. We apologize for any inconvenience.

We are aware of an outage impacting printing on campus and are looking into it.

-Your DawgPrints Team

5:30 pm Update 

All DawgPrints services should now be running. If you have any issues please contact uwcshelp@uw.edu.

Most of printing on campus should be back up and running, though some locations may see an error about a refused “print job command.” We are actively working on rolling out the fix for that; it is a manual process so it will take some time.

If you have any issues please submit a ticket to uwcshelp@uw.edu

Thank you,

Your DawgPrints Team

Greetings DawgPrints users,

We will be performing necessary maintenance on the DawgPrints servers during the first week of Winter Break. All of DawgPrints will be impacted. The libraries are working to provide alternate printing methods.
Maintenance will start at 10 am Tuesday, December 22nd. The maintenance window will last until 4 pm December 23rd.

Again, all of DawgPrints will be down from 10 am Dec. 22nd to 4 pm Dec. 23.

We apologize for any inconvenience.

-Your DawgPrints Team

We are aware of an issue affecting the print server NATASHA. We looking into it and will update you when we know more.

Thank you,

Your DawgPrints Team

Update: 10:28 am

The issue impacting printing across the University of Washington appears to be resolved.

We apologize for any inconvenience.

Your DawgPrints Team.

Over the last two days DawgPrints experienced an outage with both the printer driver packages and DawgPrints Alerts. Both should now be back up and functioning correctly.

We apologize for the inconvenience.

-Your DawgPrints Team

Update 2:32PM: All DawgPrints services should be up and running. If you are still using an issue, please reboot the affected station. If that doesn’t resolve the issue please email us a uwcshelp@uw.edu.

We are currently experiencing an outage with the DawgPrints Program as well as the add value stations across all campuses.

We will update you as soon as we know more.

-Your DawgPrints team

DawgPrints experienced an outage over the weekend that prevented any transactions.

The outage was resolved at about 8:55 this morning and sites have been confirmed working.

Thank you for your patience,

-The DawgPrints Team

This Wednesday at 6AM the billing servers DawgPrints uses (“blackboard”) will be offline for up to 4 hours for upgrades.

To avoid an outage we are testing offline billing right now by briefly restarting our billing server (“cloyd”) to ensure offline billing works properly. This should not cause any issues for users, but your account balance should show $5 while cloyd is offline.

It is possible this will bring DawgPrints billing down for about 5 minutes, but it will then be right back up.

Thank you for your patience,

-DawgPrints Team

If you are getting an error message “authentication failed” on a scan station when trying to email a document to your Google account, go to your Google account and you will get this message.

Google has blocked off any third party applications that is “less secure” to google accounts. In order to access Google Docs on scan stations, you need to change the security settings of your Google account to allow third party applications. Click on the link to do so. https://www.google.com/settings/security/lesssecureapps

Have a nice day,

Your DawgPrints Team