About This Course
Overview of Key Populations Service Provision Tablet Training
Key populations (KPs) include men who have sex with men (MSM), transgender individuals, sex workers, people who inject drugs (PWID), and people in prisons (PIP) and other closed settings. Due to specific higher-risk behaviours, these populations are at increased risk for HIV, irrespective of epidemic type or local context.
Zimbabwe has a history of marginalising KP groups. However, great strides have been made in ensuring equitable access to HIV and other health-related services in line with Government of Zimbabwe and Ministry of Health and Child Care (MoHCC) policies and guidelines.
To foster the creation of an enabling environment in which KPs can freely access services, it is of paramount importance that HCWs are equipped with the skills and knowledge about what comprises KP-friendly services and are familiarised with the many facets of KP health, such as sexual health, HIV treatment and prevention, and mental health.
ZimPAAC has been working with MoHCC to address the stigma and discrimination that affect the provision of comprehensive, quality, and client-centred HIV prevention, care, and treatment services. Although training in providing KP-friendly services is already available, the need for development of additional skills has been identified.
This training will provide you with the skills and knowledge you need to apply theoretical learning and concepts in your work. This training is not meant to replace other trainings; rather, it is complementary and will help you make practical use of what you have learned.
This course consists of an initial session that covers general KP practices that can be used with any of the groups discussed, plus sessions that are specifically designed to address some of the unique needs of MSM, transgender individuals, and PWID.
Course Aim and Objectives
The aim of this course is to build your skills to help you successfully provide care and treatment to KP clients.
By the end of this course, you will:
- Have increased confidence to provide quality, non-judgemental healthcare to KPs.
- Become more sensitive about issues of stigma and discrimination as they relate to KPs.
- Be able to ensure that the human rights of KPs are being protected.
Session Outline
Session 1: Introduction to Providing KP-Friendly Services
Session 2: Providing KP-Friendly Services for MSM
Session 3: Providing KP-Friendly Services for Transgender Clients
Session 4: Providing KP-Friendly Services for PWID
Course Material and Structure
All of the learning materials for this course have been already loaded on your tablet, so you will not need an internet connection to access them. You will also be provided with a hard copy workbook to write down answers and take notes. If you were not given a workbook, it is available to download and print from the tablet. If you prefer an electronic version, you can access the Word document in the resources. Additional resources are included at the end of each session on the tablet, as well as in the Resources section of the course.
You will need about 1–2 hours to complete all of the learning activities for each session. Each session includes short pre- and post-tests. These are for your use only; you will not be turning them in. However, you can use the tests to identify content areas that you may need to review further.
Remember to have your workbook and a pen or pencil handy as you go through the session activities.
Key Populations Content Experts and Contributors
Throughout
the training you will hear from experienced HCW, who will share information, tips, and inspiration. We would
like to thank all of these individuals for providing their wisdom and motivation. We would also like to give a
special thanks to the PZAT Community Facilitators for their help in developing this material.
Additionally, we would like to thank the I-TECH Trinidad team for sharing their knowledge and materials from the Key Populations Preceptorship training programme.
Learning Activities
Each session page has learning activities for you to complete. The types of activities you will encounter are as follows:
![]() |
Reading | Short passages to read will appear throughout the sessions. |
![]() |
Pre and Post-test Assessments | Each session will have pre- and post-test questions to help you warm up and assess what you have learned. These tests will not be graded, but they will enable you to check your understanding of the content and help you to track any material you may need to review further. |
![]() |
Self-reflection | Throughout the sessions there are opportunities for self-reflection. These are for your personal growth and to help you incorporate what you are learning. |
![]() |
Video | These are short segments to watch and listen to that will illustrate and help you to better understand the concepts and content being presented in the course. Transcripts are included so that you can read along as knowledge, experience, tips, and best practices are being shared. |
![]() |
Case Study | Each session will include a case study or two. These describe fictional circumstances, clients, and facilities, but they are based on real-life situations. |
![]() |
Action Plan | These activities will help you think about how you will apply what you are learning. Each activity functions as a space where you can list concrete actions that you will employ in your work. |
![]() |
Summary | Each session ends with a summary of what was covered. |
![]() |
Resources | Each session has a list of resources covered during the session. There is also a larger Resources section at the end of the course that lists all resources for the course. |
Instructions for Responding to Questions
The case studies and quizzes use a few different types of questions. You will see multiple-choice questions, true/false questions, and open-ended questions that ask you to write your responses in your workbook. All of the questions include feedback on the tablet. After you select or write down your answer, click on the ‘Show Feedback’ button to find out whether your answers match those of our experts and to read important additional information.
The session pre-tests will help you determine which content you should pay closer attention to by showing you which questions you got correct or incorrect. The post-tests will give feedback on what the correct answers are. Neither the session pre-tests nor the session post-tests are tracked.
Acknowledgements
The United States President’s Emergency Plan for AIDS Relief (PEPFAR), through the International Training and Education Center for Health (I-TECH), has provided financial support for the development of this material.
