Temporary Position for Yves Saint Laurent: The Perfection of Style
September 12, 2016 – January 10, 2017
OVERVIEW: Provide exemplary customer service to SAM members, donors, ticket buyers, visitors and the general public over the phone, through email and on-site. Perform all the Admissions Representative duties as outlined in the accompanying job description.
PAY: $12/hour; $13 starting January 1, 2017
REPORTS TO: Admissions Assistant Manager
ESSENTIAL FUNCTIONS:
Customer Service – Admission Representative Duties – Assist members, donors, and the general public with membership and general museum information by answering the Customer Service Center (CSC) phone line, help desk inquiries, and emails. – Provide technical support via phone or email to visitors having issues ordering their tickets or accessing their online SAM accounts. Be familiar with SAM’s online ticketing system, Patron Edge – Sell Memberships and Tickets – Use Raiser’s Edge, the museum’s donor database, to assist members with questions regarding their membership gifts and account record – Work the quarterly SAM Remix event.
TO APPLY: Please visit http://visitsam.org/careers for specific instructions on how to submit SAM employment application, cover letter and resume.
Deadline: September 15, 2016
