Patient-Centered Care Project
The Patient-Centered Care Project (January 2010-September 2012) investigated the effects of various patient-centered innovations on patient experience and cost and utilization of services.
Patient-centered innovations included:
- patient-centered medical home
- shared patient-provider decision-making and use of decision aids
- development of accountable care organizations
- new forms of payment for primary care by purchasers
Methods included:
- key informant interviews with health plan leaders, provider organization leaders, and medical leaders and primary care providers at practice sites
- patient experience surveys
- clinic characteristics questionnaires
- analysis of health services utilization