Town Hall seeks Development & Communications Coordinator

Founded in 1998 and now serving more than 100,000 attendees through more than 400 events annually, Town Hall fosters community and creativity through arts, education, humanities and civic programs. Town Hall is committed to presenting issues, ideas and creative expressions that are timely and relevant, through individual events and a collective calendar that is co-created by presenters, audiences and the community at large. Town Hall is housed in an historic 100+-year-old building on First Hill that reopened in 2019 after a multi-year, $35 million renovation.

Reflecting the creativity and concerns of our region, Town Hall’s program aspires to host the broadest possible range of voices and interests. Diversity within the organization’s staff advances our mission and work. Consequently, Town Hall supports the goals of equal employment opportunity and affirmative action as essential to its institutional values, and to a democratic and pluralistic society.

Development & Communications Coordinator
Town Hall seeks a full-time Development & Communications Coordinator as a pivotal role on Town Hall’s Development & Marketing Team, supporting the foundational work across all department efforts. With the majority of time and duties allocated to support of Town Hall’s membership base, the Development & Communications Coordinator will report to the Development Director and play a primary assistance role for the Marketing & Communications Director.

Primary responsibilities include: processing and fulfilling memberships and donations, processing accounts receivable, membership services, grants processing and tracking, writing event copy, general website updates, social media support, administrative support like answering the phone, and answering the general info@ email.

Processing & fulfilling memberships/donations
Working with Membership Manager on renewal process
Updating Standard Operating Procedures (SOPs)
Process accounts receivable (incl. cash, check, credit cards, and pledges)
Support Membership Manager and Finance Manager with monthly reconciliation
Membership benefits services including main point of customer service
Support Institutional Giving Manager with grant attachments and program data
Special event support
Writing event copy
General website maintenance
Social Media support
Maintaining recording releases
Maintaining Google alerts for organization
Submitting calendar listings
Cross-promotional outreach for events

Answering Membership and general phone lines
Answering the general info@ email
Misc. duties as assigned
Though the breakdown of hours may vary week to week depending on tasks, the ideal allotment would be 12 hours membership, 4 hours institutional giving, 4 hours other projects for special events and development, 12 hours marketing and communications work and 8 hours administrative support.
Primary Qualifications
1 year of fundraising and/or communications experience
Demonstrated interest in fundraising
Ability to manage multiple projects and programs simultaneously
Ability to form strong relationships
Ability to work independently and collaboratively with team members
Attention to detail and strong organization skills
Strong written, oral communication and presentation skills
Preferred Qualifications
Considerable experience with Microsoft 365 and G-Suite
Comfortable with Salesforce (or similar database), WordPress and Adobe CC (InDesign, Photoshop, Illustrator), Stripe and Quickbooks

Hourly rate: $19-$22 (non-exempt)
Position is full-time (40 hours/week); ability to work flexible hours; occasional evenings and weekends, as needed.
Currently the Town Hall administrative staff is working from home, anticipated to continue through June 30, 2021. This position does need to go to the office at least once a week to process checks.
Benefits package includes fully-paid medical and dental insurance, and fully subsidized bus pass. Vacation, sick leave, and holidays. Employer-sponsored 403B plan.