Dawg Prints [UW Creative Communications]

June 10, 2010

Dawg Prints Server Upgrade This Weekend

Filed under: Uncategorized — c2help @ 3:52 pm

This weekend, starting after 500 PM on Friday, June 11, we will be upgrading our servers. During this time printing and copying services will be unavailable. We anticipate that the upgrade will be finished by Sunday afternoon, however, services may remain unavailable until Monday morning. This upgrade is meant to stabilize our backend server components. Client components (popups on lab and personal computers) will not be affected. Users should not experience any changes after the upgrade is complete. For any questions or concerns please email Dawg Prints Support at uwcshelp@u.washington.edu.

June 7, 2010

Printing Services Offline

Filed under: Uncategorized — c2help @ 6:03 pm

HFS is aware of the issue and they are currently working on it. It’s unclear how long services will be down but I’ll post an update as soon as I hear something new.

May 27, 2010

Intermittent Husky Card Issues UPDATE

Filed under: Uncategorized — c2help @ 9:58 am

We’ve been notified by the Husky Card office that they are having some intermittent issues with their servers. As a result you might see some issues with transactions for printing, copying, and the add value stations. We will update once we have more information.

UPDATE: HFS has informed us that their servers are now fully operational and all systems should now be operating normally.

May 24, 2010

Intermittent Issues

Filed under: Uncategorized — c2help @ 11:31 am

We are experiencing some intermittent issues this morning with our two print servers. We are attempting to find the cause, but currently don’t expect to have any further interruptions. If you do experience outages for longer than 10 minutes please email uwcshelp@u.washington.edu.

May 13, 2010

Server Work Tonight – Short Outage Possible

Filed under: Uncategorized — c2help @ 5:00 pm

We will be doing some maintenance on the Dawg Prints servers tonight between 1000 PM and 1100 PM. There is a small possibility that services will be interrupted for no longer than 5 minutes during that time .

May 6, 2010

Maintenance; 5 Minute Outage Tonight

Filed under: Uncategorized — c2help @ 1:29 pm

Unscheduled maintenance will be performed tonight between midnight and 4am. During this period all services will be available except a brief 3-5 minute outage.

April 29, 2010

HFS System Stable and Running

Filed under: Uncategorized — c2help @ 12:13 pm

The HFS system has been up and running for at least an hour and they consider it to be stable at this time. We will update this blog if any further issues occur.

Services Down Again

Filed under: Uncategorized — c2help @ 10:06 am

HFS is currently working on this issue. At this point we do not know what’s going on. We will continue to update this page as we get more information.

Print Services Back Online

Filed under: Uncategorized — c2help @ 9:46 am

All Dawg Prints services have been restored. Please let us know if you continue to have print or copy related issues.

Updated Outage Information

Filed under: Uncategorized — c2help @ 9:27 am

It appears that the problem has been narrowed down to a hardware issue with the HFS servers. At this time Husky Card services, including printing, are still down. HFS has not given a time frame as to when they will be able to resolve the problem. We will update this post once we learn more.

Thank you for your patience.

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