Dawg Prints [UW Creative Communications]

February 18, 2014

Engineering Library down

Filed under: Uncategorized — c2help @ 3:10 pm

The engineering library printer is currently down for maintenance. We will have the part that needs to be replaced out there tomorrow morning.

Suzzallo printing problems

Filed under: Uncategorized — c2help @ 12:43 pm

We had a short problem with one of the release stations in Suzzallo not connecting to the printer. Everything is back online now.


February 12, 2014

RESOLVED: Network Problem

Filed under: Uncategorized — c2help @ 3:20 pm

RESOLVED: Everything is back online. If you are stuck on the log on screen a restart should fix this problem.


UPDATE: One of our hosts got disconnected from a datastore causing a few servers to crash. Our host is restarting now and we should have things reconnected and turned on in 15 minutes.


We are experiencing a small network problem. Printing services were knocked offline during a network upgrade being performed. I expect to have it back online within a few minutes.


EEC Printer Maintenance

Filed under: Uncategorized — c2help @ 2:36 pm

The Ethnic Culture Center printer is having hardware issues. We will have someone on site within 24 hours. Students are encouraged to use another location until this is resolved. The architecture library in Gould Hall is the closest accessible printer.


February 3, 2014

Services Continuing To Run

Filed under: Uncategorized — c2help @ 4:38 pm

After making some configuration changes, Dawg Prints services continue to work as normal.   Please let us know at uwcshelp@uw.edu if you continue to experience slow-downs or any other related issue.


Server Restart

Filed under: Uncategorized — c2help @ 11:45 am

We need to restart one of the Library print servers. This will bring Dawg Prints services off-line for a few minutes. Sorry for the inconvenience.

Card Swipe Slow Downs

Filed under: Uncategorized — c2help @ 10:46 am

We are still working on this problem and hope to have a solution. We are working with both vendors in hopes of finding a permanent solution very soon.

Thank you for your patience.

January 30, 2014

Stations Slow To Repond

Filed under: Uncategorized — c2help @ 4:40 pm

We are aware of an issue with our release stations not responding to card swipes.   We are working on the problem and should have a solution in place soon.


Thank you for your patience while we work through this issue.




Filed under: Uncategorized — c2help @ 2:31 pm

Tomorrow morning I will be doing some maintenance on the servers again and will add swap space for the print jobs. I’ll also be upgrading our database to give it more resources so it should speed up things. During this maintenance the servers will be going down for about half an hour to an hour. It may be less but it depends on how long its takes the database upgrade to take. This will happen sometime between 6:30 and 8.

Slow Connections

Filed under: Uncategorized — c2help @ 1:11 pm

We are currently experiencing extremely heavy usage and blackboard network connection has slowed to a crawl. We are currently working on getting the connection speeds up. I’ll post an update when we make some progress.

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