Dawg Prints [UW Creative Communications]

March 22, 2016

DawgPrints Maintenance – March 22nd 1pm to 6pm

Filed under: Uncategorized — Aaron Johnson @ 9:37 am

DawgPrints and all related services will be down for extended maintenance Tuesday March 22nd. All DawgPrints printing will be down from 1PM until 6PM today.

We will update this post when the maintenance is completed.

Thank you for your understanding.

-Your DawgPrints Team

 

4:40 pm

All maintenance has been completed. Printing should be functioning normally across campus now.

-Your DawgPrints Team

March 18, 2016

Intermittent issues with printing

Filed under: Uncategorized — Aaron Johnson @ 10:36 am

We are noticing some issues with printing across the Seattle campus. We are actively looking into the issue and will update this alert when we know more.

-Your DawgPrints Team

 

2:22 pm

All printing should be functioning properly now.

February 2, 2016

Dawg Prints currently down (RESOLVED)

Filed under: Uncategorized — almond @ 1:01 pm

Housing & Food Services has resolved the Blackboard outage.  All Dawg Prints services should be up and running.

Thank you for your patience!

–Dawg Prints staff


 

We have received reports from all UW campuses that Dawg Prints is currently down.  We are working with Housing & Food Services to correct this matter.

Please check back here for any updates.  Thank you!

–Dawg Prints staff

January 5, 2016

DawgPrints Outage

Filed under: Uncategorized — Aaron Johnson @ 4:33 pm

4:30 PM – DawgPrints should be back online. You may need to restart your release station if you don’t see the jobs you are expecting. We apologize for the inconvenience.

 

We are seeing some issues with printing across all campuses. We are actively looking into the issue.

 

-Your DawgPrints Team

January 4, 2016

DawgPrints Outage

Filed under: Uncategorized — Aaron Johnson @ 1:25 pm

2:45 PM – Printing should be back up on campus now. We apologize for any inconvenience.

 

We are aware of an outage impacting printing on campus and are looking into it.

-Your DawgPrints Team

December 23, 2015

Downtime Update

Filed under: Uncategorized — Aaron Johnson @ 4:02 pm

5:30 pm Update 

All DawgPrints services should now be running. If you have any issues please contact uwcshelp@uw.edu.

 

 

 

Most of printing on campus should be back up and running, though some locations may see an error about a refused “print job command.” We are actively working on rolling out the fix for that; it is a manual process so it will take some time.

If you have any issues please submit a ticket to uwcshelp@uw.edu

Thank you,

Your DawgPrints Team

December 17, 2015

Scheduled DawgPrints Downtime (Dec 22nd & 23rd)

Filed under: Uncategorized — Aaron Johnson @ 12:23 pm

Greetings DawgPrints users,

We will be performing necessary maintenance on the DawgPrints servers during the first week of Winter Break. All of DawgPrints will be impacted. The libraries are working to provide alternate printing methods.
Maintenance will start at 10 am Tuesday, December 22nd. The maintenance window will last until 4 pm December 23rd.

Again, all of DawgPrints will be down from 10 am Dec. 22nd to 4 pm Dec. 23.

We apologize for any inconvenience.

-Your DawgPrints Team

November 2, 2015

Partial DawgPrints Outage

Filed under: Uncategorized — Aaron Johnson @ 10:04 am

We are aware of an issue affecting the print server NATASHA. We looking into it and will update you when we know more.

Thank you,

Your DawgPrints Team

 

Update: 10:28 am

The issue impacting printing across the University of Washington appears to be resolved.

We apologize for any inconvenience.

Your DawgPrints Team.

October 23, 2015

DawgPrints Alerts/Packages Outage

Filed under: Uncategorized — Aaron Johnson @ 2:57 pm

Over the last two days DawgPrints experienced an outage with both the printer driver packages and DawgPrints Alerts. Both should now be back up and functioning correctly.

We apologize for the inconvenience.

-Your DawgPrints Team

August 14, 2015

DawgPrints Outage

Filed under: Uncategorized — Aaron Johnson @ 1:59 pm

Update 2:32PM: All DawgPrints services should be up and running. If you are still using an issue, please reboot the affected station. If that doesn’t resolve the issue please email us a uwcshelp@uw.edu.

 

 

We are currently experiencing an outage with the DawgPrints Program as well as the add value stations across all campuses.

We will update you as soon as we know more.

-Your DawgPrints team

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