Dawg Prints [UW Creative Communications]

January 5, 2018

DawgPrints maintenance (concluded)

Filed under: Uncategorized — Lessa Winston @ 1:58 pm

Jan 7: Maintenance is concluded.

Server maintenance is scheduled for late night, Saturday, January 6th. Night owls dawgs might experience brief outages.

December 22, 2017

DawgPrints maintenance window concluded

Filed under: Uncategorized — Lessa Winston @ 8:48 am

The DawgPrints maintenance window is concluded. Please contact uwcshelp@uw.edu to report any issues.

Thank you for your patience.

December 14, 2017

Maintenance window planned for morning of Friday, December 22nd, 2017

Filed under: Uncategorized — Lessa Winston @ 12:48 pm

DawgPrints will be down for an extended maintenance window on Friday, December 22nd, 2017, starting at around 6:30 AM. We hope to have service restored before 9 AM when the libraries open. Thank you for your understanding and apologies for any inconvenience caused.

November 9, 2017

DawgPrints Drivers Down

Filed under: Uncategorized — James Truong @ 3:48 pm

Update: 11/10 – The print drivers are now back online and available to download again.

Our website has been updated, but the update had removed all of our print driver downloads. We are working to get that back up as soon as possible.

Thank you for your patience,

Your DawgPrints Team

September 7, 2017

Unexpected Power Outage

Filed under: Uncategorized — James Truong @ 8:41 am

Last night there was an unexpected power outage. We are currently working to get DawgPrints servers back up to speed.

Thank you,

Your DawgPrints Team.

July 26, 2017

Maintenance window planned for morning of Friday, June 28th

Filed under: Uncategorized — Lessa Winston @ 11:49 am

The DawgPrints service will be down for maintenance for approximately 30 minutes starting at 5 AM, Friday, June 28th.

July 24, 2017

DawgPrints websites affected by database connection error

Filed under: Uncategorized — Lessa Winston @ 10:30 am

4:30 PM: This outage has been resolved and access restored. Thank you again for your patience.


Several DawgPrints sites are affected by a database connection error, including the DawgPrints Scan/Copy Locations page and the Printer Locations & Drivers page. We are in contact with UW IT in hopes of getting a quick resolution to the issue. We will update this alert when we have more information.

Thank you for your patience, and apologies for any inconvenience caused.

June 13, 2017

Maintenance

Filed under: Uncategorized — Aaron Johnson @ 9:57 am

12:35 pm – Maintenance is complete. If you have any issues with release stations please try restarting them first. Contact us at uwcshelp@uw.edu if necessary.

11:30 am – There was an issue with one of the necessary updates not applying correctly. The maintenance window will need to be extended by up to an hour. We will continue to update this post as necessary.

 

Greetings DawgPrints Customers,

We will be bring down the DawgPrints systems for maintenance starting today, Tuesday, June 13 at 10 am.
Maintenance is scheduled to conclude around noon. This post will be updated once maintenance is complete.

We apologize for any inconvenience.

Thank you,

Your DawgPrints Team

May 30, 2017

Printing outage in UW Tacoma

Filed under: Uncategorized — Aaron Johnson @ 9:54 am

Update 5/31:

All printing in UW Tacoma to should be online.

 

Greetings DawgPrints Customers,

We are aware of an outage impacting the UW Tacoma campus. We are actively working on the problem and will update this post when we know more.

Thank you for your patience.

-Your DawgPrints Team

May 1, 2017

DawgPrints Outage

Filed under: Uncategorized — Aaron Johnson @ 2:19 pm

2:35 Printing should be available again.

 

Greetings DawgPrints Customers,

We are aware of an outage current impacting DawgPrints across the UW and UW Bothell.
We are actively looking into the issue, however we have no ETA at the moment.

This post will be updated when we know more.

Thank you,

Your DawgPrints Team

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