The following problems have been resolved.  Please contact us at uwcshelp@uw.edu if you notice any further delays.  Thank you!

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Update: Copiers or MFPs may need to be restarted.

We had a system outage for about 1 hour this morning at 1:10 am. The issue has been resolved and all services are now running normally.

Our vendor is currently working on troubleshooting several issues in our system. As a result you might experience temporary outages over the next hour lasting no more than two minutes. If you have any concerns please contact Dawg Prints Support at uwcshelp@u.washington.edu.

UPDATE: Our troubleshooting work has been completed and all systems should be working normally.

We are happy to announced that the newest double sided packages are now available for Windows 32-bit 2000/XP/2003/Vista/7 operating systems on our website, http://dawgprints.washington.edu. These duplex packages are set to flip jobs on long edge by default. We are currently working on providing the same functionality for 64-bit operating systems as well as Mac OS X and Linux. Please contact Dawg Prints support at uwcshelp@u.washington.edu if you have any questions.

Sept 21, 2009

Computing Lab Managers,

Please help us this Autumn quarter by switching your printing defaults to 2-sided. This will help us meet the requirements of House Bill 2287, which was recently signed by Governor Gregoire. The bill asks all state funded agencies to reduce their paper consumption by 30% over the next year. The bill also requires that state agencies use 100% recycled paper in all copiers and printers. A Purchasing Bid has just been accepted, and you will begin to see your Dawg Prints orders filled with 100% recycled paper in the next months.

In the Libraries and the 2 large labs on the Seattle campus (OUGL Commons and Mary Gates), the change to double sided will be released at the beginning of the Autumn quarter. We would like to ask all other labs on campus to follow their lead by implementing this change in your next image release. 2 sided print packages for your location will be available at the end of the week from our website, http://dawgprints.washington.edu.

Please notify our Dawg Prints support team (uwschelp@uw.edu) when you are able to re-image, and they will be able to add new pop-up windows notifying clients that their job has been sent 2-sided to prevent any confusion.

There will also be additional information on the Dawg Prints home page, the Dawg Prints Alerts site, various lab home pages, and the Access+ home page alerting users of this change. Please contact me if you have any questions.

Thank you,

Lonnie Eisenbarth
Manager, Dawg Prints
Creative Communications
University of Washington
Seattle, WA 98195
(206) 221-2429
lonniee@uw.edu

We are currently experiencing issues with our servers and users may see intermittent problems with the sending and releasing of jobs. We are restarting our servers and should have full functionality within the next 10 minutes. Thank you for your patience.

Housing and Food Services has reported that the site used to add value to your Husky Card using debit/credit cards is currently experiencing issues. This problem appears to have started last week Friday and is expected to continue for several more days. We will update the alert page once we get more information from HFS.

Update: HFS has informed us that the Husky Card website is now up and running without issue.

Update (9/18/09):  The Husky Card online site is currently down, as of 7:38 AM.  Please check the below link for updates directly from HFS.

https://huskycard.hfs.washington.edu/webapps/portal/frameset.jsp