Dawg Prints [UW Creative Communications]

July 31, 2010

Services Are Down

Filed under: Uncategorized — c2help @ 2:04 pm

Blackboard services are offline. The issue has been reported to HFS. We expect services to be restored soon.

Thanks for your patience.

-Lonnie

July 30, 2010

Services Restored

Filed under: Uncategorized — c2help @ 3:53 pm

All print and copy services have been restored.

Service Outage

Filed under: Uncategorized — c2help @ 3:07 pm

Printing services are currently down. HFS is working on the issue. Unfortunately we do not have an ETA at this time. I will update this page as soon as I know more.

July 22, 2010

Printing Services Are Down-Update

Filed under: Uncategorized — c2help @ 8:34 am

Pharos & Blackboard services shouuld be up and running once more.  Please let us know if you continue to experience any problems.

Printing services are currently down. HFS is working on the issue. Unfortunately we do not have an ETA at this time. I will update this page as soon as I know more.

July 16, 2010

Service Outage

Filed under: Uncategorized — c2help @ 2:47 pm

Blackboard systems were down but are available now. If your equipment is still down, please let us know.

Printing and Copying Down

Filed under: Uncategorized — c2help @ 2:30 pm

We are getting reports of printing and copying being down across campus. We are investigating the cause and will update this post once we learn more.

July 9, 2010

Systems Online

Filed under: Uncategorized — c2help @ 3:48 pm

All services should be online and available. If you are experiencing problems please restart the equipment. If the problem persists, please contact Dawg Prints Support at uwcshelp@uw.edu

Services Still Unavailable

Filed under: Uncategorized — c2help @ 3:16 pm

Blackboard is still applying the patch. No ETA at the is time. I will update this page when more information is available.

Service Outage

Filed under: Uncategorized — c2help @ 12:42 pm

Starting at around 2pm today and lasting for approximately 1 hour, Blackboard, the online transactions software used by Housing and Food Services, will be installing a fix on their system.

What this means:
Copying and Printing can continue to function as usual until the $5 off-line threshold allowed on each account is  reached.

Any off-line transactions will ‘catch up’ with the account once Blackboard comes back online.
The add-value/purchase function for Husky and Dawg Prints Cards will be down for the duration.

July 2, 2010

Dawg Prints service interruption: RESOLVED

Filed under: Uncategorized — almond @ 2:37 pm

UPDATE: HFS has informed us that all their servers are now up and running normally. If you continue to experience issues please restart your device.

Thank you for your patience.

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