We are aware of an issue with our release stations not responding to card swipes.   We are working on the problem and should have a solution in place soon.

Thank you for your patience while we work through this issue.

Tomorrow morning I will be doing some maintenance on the servers again and will add swap space for the print jobs. I’ll also be upgrading our database to give it more resources so it should speed up things. During this maintenance the servers will be going down for about half an hour to an hour. It may be less but it depends on how long its takes the database upgrade to take. This will happen sometime between 6:30 and 8.

We are currently experiencing extremely heavy usage and blackboard network connection has slowed to a crawl. We are currently working on getting the connection speeds up. I’ll post an update when we make some progress.

Tomorrow (1/30) morning I will be do some maintenance and testing on the dawgprints servers. All dawgprints functions will be offline for up to half an hour between 6:30 and 7:30. We are preparing to roll out and upgrade that will hopefully fix the problems we have been having with blackboard recently. Testing will also be occurring on Friday morning (hopefully a shorter outage) and if all goes well, being implemented on Monday morning. I’ll be posting updates on the this post as to the progress.

UPDATE: Servers are now offline.

UPDATE: The new servers are online and working well in our test environment.  I will be keeping the new servers on indefinitely unless problems are reported. If you have any issues please email uwcshelp@uw.edu as soon as you can.

Due to the recent problems with the blackboard billing system, we have just pushed a change on one of our servers that might affect release stations. The upgraded server hosts mostly lab and non-library locations. This change should fix the recent connection problems with blackboard. If you have any problems please email c2help@uw.edu as soon as you can so we can get it resolved.

We need to restart one of our dawgprints servers which is eating up network resources. We expect the printing services to be offline for about 3 minutes.
UPDATE: The server is now back online. Sorry for the inconvenience.

If you are still experiencing problems please try a logoff and if things still aren’t back to normal, restart the computer.

We experienced another network interruption earlier that lasted long enough to disrupt our stations group policies. We have got everything up and running again. The stations should automatically refresh in half an hour or less. If after half an hour it is still broken, please restart the computer.

We are currently experiencing network issues with our servers. We are working to get them back online as soon as we can. Thanks for your patience.

UPDATE: We have restored the servers and everything should reconnect and come back online.

UW IT is upgrading the network and there will be an approximately 15 minute outage between 5:30 and 6:30 on Thursday(1/16) morning for Dawgprints.