Dawg Prints [UW Creative Communications]

June 17, 2016

Maintenance

Filed under: Uncategorized — Aaron Johnson @ 9:21 am

10:08 – All printing should now be back online.

 

We will be performing maintenance on the DawgPrints servers this morning. Printing will be up an down across Seattle, Bothell, and Tacoma campuses for the next hour or so.

Once maintenance is complete we will update this post.

-Your DawgPrints Team.

June 15, 2016

Some release stations down

Filed under: Uncategorized — Aaron Johnson @ 10:27 am

5:33 – All printing should now be back online.

 

3:42 pm – We are still looking into this issue. No ETA on resolution.

 

We are receiving reports that some release stations are only showing a blank windows screen. We are looking into the issue and will update this post as we know more.

 

-Your DawgPrints team

June 14, 2016

Changes to DawgPrints

Filed under: Uncategorized — Aaron Johnson @ 12:33 pm

Hello DawgPrints Customers,

We are here today to let you know that exciting changes are coming to the DawgPrints program. While not all of the changes are ready to to go today, we are in the process of updating all of the DawgPrints locations.

Starting this week (June 13th) we will be replacing all of the existing DawgPrints locations on the Seattle campus with new version of the DawgPrints software. This will necessitate bringing down each location, one at a time, and migrating it to the new system. While each location is down, printing will be unavailable. Once the migration in complete any existing DawgPrints printers you have installed will NO LONGER WORK. However, you will still be able to print from all existing library locations. We are working directly with the libraries in order to ensure as little down time a possible. All locations will continue to operate as normal, except on the day when we migrate that location.

Because of the changes to the system, it will necessary for anyone printing from their personal laptop to install the new driver packages. Currently those packages are only available to the libraries in order to facilitate the transition to the new system. The new packages WILL be made available to students via the current location in the coming weeks. We will post another alert once the packages are available again.

As the new DawgPrints functionality comes online we will continue to use DawgPrints Alerts to keep everyone update.

If you have any questions, please contact us at: uwcshelp@uw.edu

Thank you for your time and patience with this process.

-Your DawgPrints Team

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