Space Needle Seeks Photography Team Members

GENERAL POSITION SUMMARY: This role will highlight Guest Engagement through photography and digital adventures as attributing factors of the overall Guest Experience. You will be a part of a team focused on capturing moments along the Guest journey as a co-creator that allows and embraces opportunities to Transform Moments.

This position supports the Space Needle and Chihuly Garden and Glass’s missions while ensuring every Guest has a friendly, safe and entertaining experience. This position will help represent the Space Needle and Chihuly Garden and Glass as ambassadors to the City of Seattle and Seattle Center.

ESSENTIAL FUNCTIONS:

We Create our Future. Today

Highlight the guest experience with complementary photography throughout Space Needle and Chihuly Garden and Glass.

Greet and converse with Guests, offering complimentary photographs, in a friendly and outgoing manner while encouraging social distancing.
Promote a clean, positive, courteous, and professional attitude and appearance to all Chihuly Garden and Glass Exhibition Team Members and Guests.
Be a communications specialist: interface with guests in all public facing areas along the Guest journey. Greet and converse with guests in a friendly and outgoing manner.
Always remain respectful and courteous.

Own It

Be a Safety Officer: see something, say something. It’s the responsibility of every team member- own it. Ensure social distancing policies are followed with Team Members and Guests.
Be responsible for various company provided photography equipment.
Work with other departments in day-to-day operational activities.
Ensure cleanliness and participate in cleaning of work area and as assigned.

Assist in opening and closing exhibition department routines including cleaning and sanitizing of the facility.

Take Care

Ensure cleanliness and participate in cleaning of work area and as assigned.
Take steps to ensure proper social distancing between Team Members and Guests.

Incorporate and support initiatives that improve overall health and wellness.

Be Open, Help People Grow

Assist in the ongoing training of fellow Team Members in the operation in the Photography Crossover position.
Work successfully with both a diverse Team and Guests.

Work with other departments in day-to-day operational activities.

Work Smarter, Not Harder

Be intentional in understanding the process, procedures, and systems. Continuously look for opportunities to improve efficiencies, incorporate and share key learnings.
Be a Team Player- Work within established operating methods, policies, procedures, and standards that elevate optimal throughput and overall efficiency.

Life is too Short

Anticipate and Connect- Be informed of scheduled group reservations and any special needs that may need to be addressed
Let the Guest enjoy the experience, let us capture the moment for them!
Focus on solutions, not on frustrations.

Big Legacy, Small Footprint

Do your part to minimize and reduce waste, conserve resources, operate efficiently, and protect air and water quality.
Participate in community outreach opportunities.
Lead by example and assist Guests and Team Members in responsible practices.

We Innovate, Be Iconic

Approach the experience through the lens of the Guests and apply our brand filters.
Connect and add value to every Guest’s experience, and actively pursuing photo opportunities to enhance the guest journey.
Provide information about the Space Needle, the Chihuly Garden and Glass Exhibit, other attractions, Seattle and the surrounding area.

Any other responsibilities defined by management.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

Proven great Guest service skills.
Professional appearance and attitude.

Strong knowledge of Dale Chihuly and his art and the Space Needle preferred.
Ability to effectively communicate using the English language.
Strong initiative, multi-tasking, and decision-making ability.
Effective problem-solving techniques and troubleshooting capabilities.
Team player attitude.

Ability to react quickly and correctly in a fast-paced environment.
Comfortable working with a diverse population.
Photography experience preferred but not required.
Knowledge of mirrorless cameras preferred but not required.
Comfortable following company social distancing and PPE requirements (including wearing a mask for entire shift) with or without reasonable accommodations.

- Comfortable participating in wellness checks including Covid19 testing, and temperature checks during the pandemic.
- Ability to walk, stand, reach and lift 25 pounds, use manual dexterity the entire shift, see near, close and far while adjusting focus, work in confined spaces, at elevated heights, inside and outside in sunlight, heat, cold and other elements, multi-task and prioritize.