Alliance for Pandemic Preparedness

April 7, 2020

COVID-19: Peer Support and Crisis Communication Strategies to Promote Institutional Resilience

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  • Based on the authors’ observations of HCW stress during the SARS outbreak, they describe an approach to enhance the well-being and resilience of HCWs in response to the COVID-19 pandemic. Three strategic principles that may be helpful include: 1) provide leadership focused on resilience, 2) structure crisis communications to provide information and empowerment and 3) create a continuum of staff support within the organization. 

Wu et al. (Apr 6, 2020). COVID-19: Peer Support and Crisis Communication Strategies to Promote Institutional Resilience. Annals of Internal Med. https://doi.org/10.7326/M20-1236