Dawg Prints [UW Creative Communications]

February 9, 2009

Unknown Transaction Error: RESOLVED

Filed under: Uncategorized — c2help @ 10:11 am

We getting reports of users experiencing errors when attempting to swipe their cards to pay for jobs. We are currently investigating the cause of this problem.

UPDATE (11:26): We have traced the current issues to a problem between the Dawg Prints servers and are currently working on resolving the connection problem. In the meantime urgent print jobs can be released by to going to the Dawg Prints Center located in the Communications Building B-042.

UPDATE (1:35): Dawg Prints Systems are now functioning normally. The problem was tracked to the Blackboard transaction servers. Blackboard has fixed the errors and we now appear to have normal operations. For any continuing issues please email Dawg Prints Support at uwcshelp@u.washington.edu Thank you for your patience during this outage.

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