Dawg Prints [UW Creative Communications]

October 25, 2013

Dawgprints Outage During HFS Upgrade

Filed under: Uncategorized — c2help @ 9:10 am

During an upgrade to the husky card blackboard system this weekend all printing will be down. We are expecting it to be down all of Saturday but may also be down on Sunday.

When will the outage begin? HFS has scheduled the upgrade to start at 8 AM on Saturday the 26th.
When will the outage end? Some time before the end of Sunday.
What error will DP users see? The print process will appear to be working properly until attempting to release a job. Users at a release station will experience long delays when swiping their Husky card/DawgPrints card, eventually receiving a timeout error. This will be due to the blackboard system not being online to identify a user from the magstripe on the card.

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