Welcome

Welcome to this course on How to Be a Quality Improvement (QI) Coach in the Zim-TTECH programme. This course consists of a set of sessions and resources to support you in being a successful coach to your QI teams, and to help make this aspect of your work rewarding.

Whether you are a new coach or have been working in this field for a while, these resources can support your work by refreshing your memory on the basics, giving you new ideas and encouragement, and providing tools for you to use and share with on-site teams. This training has been organised into six short, practical sessions with content that you can directly use in your work.

These are user-friendly materials, developed with the recognition that Zim-TTECH QI coaches have many roles and responsibilities. We hope that this is an enjoyable learning experience for you!