Annual Training
2024 Annual Training
The 2024 Annual Training is a set of courses developed by subject matter experts across UW Medicine to meet regulatory requirements, highlight safety issues or explain any changes in policies and procedures.
The following courses are included in the 2024 Annual Training:
- 2024 Staff Refresher Training
- 2024 Advancing Equity, Diversity and Inclusion Training
- 2024 Workplace Violence Prevention Training
These courses are required of all existing workforce members who have not attended New Employee Orientation (NEO) in 2024. UW Medicine Valley Medical Center workforce members must complete both NEO and the online courses listed above.
Workforce members who attended NEO in 2024 will be required to take the following courses:
- 2024 Advancing Equity, Diversity and Inclusion Training
- 2024 Workplace Violence Prevention Training
The 2024 Annual Training courses are hosted on the UW Medicine Learning Hub and assigned to workforce members with a UW Medicine account. To take these courses, use the following link:
Launch the UW Medicine Learning Hub
2024 Annual Training Alternate Versions
Overview
Some workforce members are required to take the 2024 Annual Training courses but do not have access to the Learning Hub. This could be because the workforce members do not have UW Medicine accounts (a requirement for access to the Learning Hub) or because they do not have access to computers at their work locations.
I am a manager and I have a learner that cannot complete the training in the Learning Hub. What do I need to do?
Managers of learners that cannot take the training within the Learning Hub will provide the alternate version in one of two ways:
For UW Medicine Workforce Members: For UW Medicine employees who require an accommodation (e.g., learners without ready access to a UW Medicine computer, etc.) the manager must log into the Learning Hub and present the following required eLearning courses as instructor-led courses.
- 2024 Staff Refresher Training (required for staff that did not complete NEO in 2024)
- 2024 Advancing Equity, Diversity and Inclusion Training (required for all staff)
- 2024 Workplace Violence Prevention Training (required for all staff)
Launch the UW Medicine Learning Hub
When the training is complete, the manager must send a confirmation to the learning management contact:
- UWMC or HMC – mcsos@uw.edu
- Shared Services – odtreg@uw.edu
The confirmation must contain the following information:
- Title of the course:
- 2024 Staff Refresher Training Alternate Delivery
- 2024 Advancing Equity, Diversity and Inclusion Training Alternate Delivery
- 2024 Workplace Violence Prevention Training Alternate Delivery
- Workforce member’s full name (First and Last)
- Workforce member’s EID or Learning Hub user name (including the NetID)
- Completion date
- A statement from the manager explaining that the employee completed the training through the alternate delivery method.
For Non-UW Medicine Workforce Members (e.g., volunteers): For learners who do not have a UW Medicine account, but who are required to complete the training, external electronic versions of each course can be accessed using the following links:
Staff Refresher Training Alternate Version
Advancing Equity, Diversity and Inclusion Training Alternate Version
Workplace Violence Prevention Training Alternate Version
WARNING: These links will not provide a completion record in the Learning Hub. If you are required to take the courses in the Learning Hub, you must log into the UW Medicine Learning Hub in order to get credit for each course.
After each course is completed, print the final slide and write your name on the printout. The manager will retain it for your department’s records. Here is an example of a completion slide:
For more information on the alternate version, see the Alternate Version FAQ below.
Frequently Asked Questions, Tips and Additional Support
General FAQs
When are the 2024 Annual Training courses available?
The following courses will be available for workforce members on Wednesday, January 17th, 2024.
- 2024 Staff Refresher Training
- 2024 Advancing Equity, Diversity and Inclusion Training
- 2024 Workplace Violence Prevention Training
When is the 2024 Annual Training due?
For most workforce members, the 2024 Annual Training courses are due on May 1st, 2024. Please check the due dates in the Learning Hub.
Why do I have to take this training annually?
Whether you have worked here for two years or twenty, the Annual Training courses are a mechanism for keeping you up to date with the latest regulatory and safety information. These courses contain the basic information that all workforce members should know. These annual training courses are required of all workforce members.
Who is required to take the 2024 Annual Training?
The 2024 Annual Training courses are required for staff, contractors and volunteers (a) who are members of the UW Medicine workforce, (b) who work at a UW Medicine location OR (c) who have contact with patients, who started prior to January 1st, 2024.
Examples include:
- Permanent staff – both classified and professional staff
- Temporary staff – FDA, hourly and PSTA
- Designated non-UW employees working in a UW Medicine medical center (e.g., certain contractors and students)
- Volunteers
- Interns
Physicians, residents and fellows do not take the Staff Refresher Training; they are required to take the following Annual Training courses:
- 2024 Required Clinician Training
- 2024 Advancing Equity, Diversity and Inclusion Training
- 2024 Workplace Violence Prevention Training
What information do the 2024 Annual Training courses contain?
The 2024 Staff Refresher Training contains the following four sections:
- Mission & Patients Are First
- Environment of Care & Emergency Management
- Infection Prevention
- Patient Safety
The 2024 Advancing Equity, Diversity and Inclusion Training contains the following seven sections:
- UW Medicine’s vision for healthcare equity
- Impacts of structural inequity on our patient populations
- Biased behaviors, attitudes and stereotypes
- Cultural humility and resources
- Active listening
- UW Medicine policies
- Collecting sexual orientation and gender identity data for patients
The 2024 Workplace Violence Prevention Training includes the following eight sections:
- General safety procedures for workplace violence
- Predictors of violence and the steps of the escalation cycle
- Where and how to file an incident report
- How to initiate and conduct a debrief following a workplace violence event
- How to find resiliency and violence prevention resources
- The best time to engage with a patient during the escalation cycle
- Strategies for mitigating workplace violence
- The elements of a Code Gray
In addition, each of these courses contains entity-specific information.
If I recently completed the 2023 Annual Refresher Training, will I need to complete the 2024 Annual Training courses?
Yes, you will need to complete the courses for the current calendar year.
If I attended new employee orientation this year, why don’t I have to take the Staff Refresher Training?
New Employee Orientation (NEO) provides new employees with our most up-to-date regulatory and safety information. The Staff Refresher Training is designed to update current employees on an annual basis with the same information presented at NEO. For most workforce members, NEO attendance meets the same training requirements as the Staff Refresher Training for the current year.
NOTE: UW Medicine Valley Medical Center training requirements are an exception; new hires at UW Medicine Valley Medical Center will attend NEO and complete the online 2024 Staff Refresher Training.
How do I get to the training?
UW Medicine Instructions:
To access these eLearning courses, go to the UW Medicine Learning Hub: https://lms.uwmedicine.org/
The following courses will be in your timeline:
- 2024 Staff Refresher Training (staff that did not complete NEO in 2024)
- 2024 Advancing Equity, Diversity and Inclusion Training
- 2024 Workplace Violence Prevention Training
Each Annual Training course in your Timeline section of the Learning Hub will have a START button next to the course title. Click START to begin the course. Remember, if you aren’t sure who is logged in to the Learning Hub, close all the browser windows and make sure you log in with your UW NetID.
Valley Medical Center Instructions:
To access Percipio LMS (the VMC Learning Management System), go to MyValley – Learn, or go to the Launchpad – Application List. Once in the LMS, click the START button to begin the training listed in your TO DO section.
When using a shared computer, how do I know I will get credit?
To obtain credit for completing this training it is critical to ensure your name is displayed. When you get to the Learner Dashboard, make sure your name is displayed on the upper right side of your screen. If not, you should close all browser windows and log in to the Learning Hub with your own account credentials.
I don’t have time to do the Annual Training courses at work. Can I complete them at home?
UW Medicine workforce members should use a UW Medicine IT Services standard computer to complete your eLearning.
Alternate Version FAQ
What is the alternate version?
The Annual Training has historically included an alternate delivery method for learners requiring an accommodation (e.g., learners with limited access to workstations) or learners lacking UW Medicine accounts.
Who should take the alternate version of the training?
Workforce members who are required to take the 2024 Annual Training courses but do not have access to the UW Medicine Learning Hub can complete the courses using the alternate versions. This could be because the workforce member does not have a UW Medicine account (a requirement for access to the Learning Hub), or the workforce member does not have access to a computer at their work location.
What is the manager’s/supervisor’s role when processing the alternate version of the training?
Managers are responsible for ensuring that workforce members who are required to take the 2024 Annual Training courses complete either the online versions in the UW Medicine Learning Hub or the alternate versions. Managers will be expected to validate completion and verify that the workforce members understand the content in each of the 2024 Annual Training courses.
I work within a UW Medicine Entity, and I need to provide evidence of the training provided in one of the Annual Training courses to an auditor or other governing organization. What do I do?
Please contact OD&T at odtreg@uw.edu. We will assist you with your request.
Learning Hub Tips
NOTE: This information is not applicable for VMC employees accessing Percipio LMS at VMC.
- Make sure your pop-up blocker is disabled to view the new window that opens to play the eLearning.
- If you are having trouble accessing the UW Medicine Learning Hub, please review the Frequently Asked Questions (FAQs): https://lms.uwmedicine.org/faqs.asp
- If you access the online training and you do not have the START button in your Learner page, or you are a supervisor/manager and you have someone who no longer is in the organization, contact mcsos@uw.edu with the employee’s name, EID and what action should be taken.
Additional Support
Remember to close the content window when you walk away from the computer or when you are no longer interacting with the online module. This will ensure your progress is always maintained in the Learning Hub. You could lose your progress if you leave the content window unattended for too long as the session will time out and you may have to restart from the beginning.
If you have difficulty accessing this training, please contact your local IT Services:
- Valley Medical Center learners: Please contact the VMC IT Service Desk by calling ext. 6200.
- All other UW Medicine learners: Please submit a UW Medicine IT Services Help Desk Ticket by email at mcsos@uw.edu.
[to top]