UW Medicine | Organization Development and Training

Annual Training

2025 Annual Training

The 2025 Annual Training is a set of courses developed by subject matter experts across UW Medicine to meet regulatory requirements, highlight safety issues or explain any changes in policies and procedures.

Managers are responsible for ensuring that workforce members who are required to take the 2025 Annual Training courses complete either the online versions in the UW Medicine Learning Hub or the alternate versions.

The following courses are included in the 2025 Annual Training:

  • 2025 Staff Refresher Training
  • 2025 Advancing Equity, Diversity and Inclusion Training
  • 2025 Workplace Violence Prevention Training
  • 2025 Mandatory Compliance Training

These courses are required of all existing workforce members who have not attended New Employee Orientation (NEO) in 2025. UW Medicine Valley Medical Center workforce members must complete both NEO, and the online courses listed above.

The 2025 Annual Training courses are hosted on the UW Medicine Learning Hub and assigned to workforce members with a UW Medicine account. To take these courses, use the following link:

Launch the UW Medicine Learning Hub

2025 Annual Training Alternate Versions

Overview
Some workforce members are required to take the 2025 Annual Training courses but do not have access to the Learning Hub. This could be because the workforce members do not have UW Medicine accounts (a requirement for access to the Learning Hub) or because they do not have access to computers at their work locations.

I am a manager, and I have a learner that cannot complete the training in the Learning Hub. What do I need to do?
Managers of learners that cannot take the training within the Learning Hub will provide the alternate version in one of two ways:

1) For UW Medicine Workforce Members: For UW Medicine employees who require accommodation (e.g., learners without ready access to a UW Medicine computer, etc.) the manager must log into the Learning Hub and present the following required eLearning courses as instructor-led courses.

  • 2025 Staff Refresher Training (required for staff that did not complete NEO in 2025)
  • 2025 Advancing Equity, Diversity and Inclusion Training (required for all staff)
  • 2025 Workplace Violence Prevention Training (required for all staff)
  • 2025 Mandatory Compliance Training (required for all staff)

Launch the UW Medicine Learning Hub

When the training is complete, the manager must send confirmation to the learning management contact:

The confirmation must contain the following information:

  • Title of the course:
    • 2025 Staff Refresher Training Alternate Delivery
    • 2025 Advancing Equity, Diversity and Inclusion Training Alternate Delivery
    • 2025 Workplace Violence Prevention Training Alternate Delivery
    • 2025 Mandatory Compliance Training Alternate Delivery
  • Workforce member’s full name (First and Last)
  • Workforce member’s EID or Learning Hub user name (including the NetID)
  • Completion date
  • A statement from the manager explaining that the employee completed the training through the alternate delivery method.

2) For Non-UW Medicine Workforce Members (e.g., volunteers): For learners who do not have a UW Medicine account, but who are required to complete the training, external electronic versions of each course can be accessed using the following links:

Staff Refresher Training Alternate Version

Advancing Equity, Diversity and Inclusion Training Alternate Version

Workplace Violence Prevention Training Alternate Version

Mandatory Compliance Training Alternate Version

WARNING: These links will not provide a completion record in the Learning Hub. If you are required to take the courses in the Learning Hub, you must log into the UW Medicine Learning Hub in order to get credit for each course. 

After each course is completed, print the final slide and write your name on the printout. The manager will retain it for your department’s records. Here is an example of a completion slide:

staff refresher training closing slide with employee signature example

For more information on the alternate version, see the Alternate Version FAQ below.


Frequently Asked Questions, Tips and Additional Support

General FAQs

Are new hires who attended NEO in 2025 required to complete additional courses on the Learning Hub?

Yes, workforce members who attended NEO in 2025 are required to complete the following courses:

    • 2025 Advancing Equity, Diversity and Inclusion Training
    • 2025 Workplace Violence Prevention Training
    • 2025 Protecting Patient Information (HIPAA) Training
    • 2025 General Compliance Training

Please check with your manager to determine if additional training is required for your role and organization (i.e., Valley Medical Center).

When are the 2025 Annual Training courses available?

The following courses will be available for workforce members on Wednesday, January 15th, 2025.

  • 2025 Staff Refresher Training
  • 2025 Advancing Equity, Diversity, and Inclusion Training
  • 2025 Workplace Violence Prevention Training
  • 2025 Mandatory Compliance Training

When is the 2025 Annual Training due?

For most workforce members, the 2025 Annual Training courses are due on May 1st, 2025. Please check the due dates in the Learning Hub.

This is a calendar showing the 2024 Annual Training assignment date of January 17th, 2024 an the due date of May 1st, 2024.

Why do I have to take this training annually?

Whether you have worked here for two years or twenty, the Annual Training courses are a mechanism for keeping you up to date with the latest regulatory and safety information. These courses contain the basic information that all workforce members should know. These annual training courses are required of all workforce members.

Who is required to take the 2025 Annual Training?

The 2025 Annual Training courses are required for staff, contractors, and volunteers (a) who are members of the UW Medicine workforce, (b) who work at a UW Medicine location OR (c) who have contact with patients, who started prior to January 1st, 2025.

Examples include:

  • Permanent staff – both classified and professional staff
  • Temporary staff – FDA, hourly and PSTA
  • Designated non-UW employees working in a UW Medicine medical center (e.g., certain contractors and students)
  • Volunteers
  • Interns

Physicians, residents, and fellows do not take the Staff Refresher Training; they are required to take the following Annual Training courses:

  • 2025 Required Clinician Training
  • 2025 Advancing Equity, Diversity and Inclusion Training
  • 2025 Workplace Violence Prevention Training
  • 2025 Mandatory Compliance Training
  • 2025 Documentation and Coding Excellence (UWP Clinicians) or 2025 EHR Integrity (VMC Clinicians)

What information do the 2025 Annual Training courses contain?

The 2025 Staff Refresher Training course contains the following four sections:

  1. Mission & Patients Are First
  2. Environment of Care & Emergency Management
  3. Infection Prevention
  4. Patient Safety

The 2025 Advancing Equity, Diversity and Inclusion Training course contains the following seven sections:

  1. Essential EDI Resources
  2. Bias and Bias Reporting at UW Medicine
  3. Foundational EDI Concepts:
    • Identity: Appreciate and Respect All the Identities in Our Community
    • Race: Understand the History of Race, What It Is and Is Not
    • Social Determinants of Health: Social Determinants of Health: How the Social Environment -Not Race- Drives Health Outcomes
    • Gender and Sexual Diversity: Support People With Diverse Gender and Sexual Identities
    • Microaggressions: Understand What They Are and Why They Matter

The 2025 Workplace Violence Prevention Training course includes the following eight sections:

  1. General safety procedures for workplace violence
  2. Predictors of violence and the steps of the escalation cycle
  3. Where and how to file an incident report
  4. How to initiate and conduct a debrief following a workplace violence event
  5. How to find resiliency and violence prevention resources
  6. The best time to engage with a patient during the escalation cycle
  7. Strategies for mitigating workplace violence
  8. The elements of a Code Gray

The 2025 Mandatory Compliance Training course topics include:

  1. Compliance Program Services
  2. Patient Privacy and Data Security
  3. Fraud, Waste and Abuse Prevention
  4. Conflicts of Interest/Ethics
  5. Emergency Medical Treatment and Labor Act
  6. How to Report a Compliance Concern

More information about required compliance training can be found: https://depts.washington.edu/comply/training-programs/

The 2025 Documentation and Coding Excellence course (UWP Clinicians) topics include:

  1. How patient complexity is calculated
  2. How to define the minimum and optimal outpatient documentation standards using Monitor, Evaluate, Assess, Treat (MEAT) criteria
  3. How high complexity diagnosis codes and sufficient documentation can most easily incorporate into practice

The 2025 EHR Integrity course (VMC Clinicians) includes topics related to:

  1. The importance of accurate documentation reflecting patient care during the encounter
  2. A review of risks associated with the electronic health record
  3. Medical Student vs. resident documentation rules and overview of professional billing compliance

In addition, each of these courses contains entity-specific information.

If I recently completed the 2024 Annual Refresher Training, will I need to complete the 2025 Annual Training courses?

Yes, you will need to complete the courses for the current calendar year.

If I attended new employee orientation this year, why don’t I have to take the Staff Refresher Training?

New Employee Orientation (NEO) provides new employees with our most up-to-date regulatory and safety information. The Staff Refresher Training is designed to update current employees on an annual basis with the same information presented at NEO. For most workforce members, NEO attendance meets the same training requirements as the Staff Refresher Training for the current year.

NOTE: UW Medicine Valley Medical Center training requirements are an exception; new hires at UW Medicine Valley Medical Center will attend NEO and complete the online 2025 Staff Refresher Training.

How do I get to the training?

UW Medicine Instructions:
To access these eLearning courses, go to the UW Medicine Learning Hub: https://lms.uwmedicine.org/

The following courses will be in your timeline:

  • 2025 Staff Refresher Training (staff that did not complete NEO in 2025)
  • 2025 Advancing Equity, Diversity and Inclusion Training
  • 2025 Workplace Violence Prevention Training
  • 2025 Mandatory Compliance Training

Each Annual Training course in your Timeline section of the Learning Hub will have a START button next to the course title. Click START to begin the course. Remember, if you aren’t sure who is logged in to the Learning Hub, close all the browser windows and make sure you log in with your UW NetID.

Valley Medical Center Instructions:
To access Percipio LMS (the VMC Learning Management System), go to MyValley – Learn, or go to the Access Bar – Application List. Once in the LMS, click the START button to begin the training listed in your DASHBOARD or TIMELINE.

When using a shared computer, how do I know I will get credit?

To obtain credit for completing this training it is critical to ensure your name is displayed. When you get to the Learner Dashboard, make sure your name is displayed on the upper right side of your screen. If not, you should close all browser windows and log in to the Learning Hub with your own account credentials.

I don’t have time to do the Annual Training courses at work. Can I complete them at home?

UW Medicine workforce members should use a UW Medicine IT Services standard computer to complete your eLearning.


Alternate Version FAQ

What is the alternate version?

The Annual Training has historically included an alternate delivery method for learners requiring an accommodation (e.g., learners with limited access to workstations) or learners lacking UW Medicine accounts.

Who should take the alternate version of the training?

Workforce members who are required to take the 2025 Annual Training courses but do not have access to the UW Medicine Learning Hub can complete the courses using the alternate versions. This could be because the workforce member does not have a UW Medicine account (a requirement for access to the Learning Hub), or the workforce member does not have access to a computer at their work location.

What is the manager’s/supervisor’s role when processing the alternate version of the training?

Managers will be expected to validate completion and verify that the workforce members understand the content in each of the 2025 Annual Training courses.

I work within a UW Medicine Entity, and I need to provide evidence of the training provided in one of the Annual Training courses to an auditor or other governing organization. What do I do?

Please contact OD&T at odtreg@uw.edu. We will assist you with your request.

Learning Hub Tips

NOTE: This information is not applicable for VMC employees accessing Percipio LMS at VMC.

  • Make sure your pop-up blocker is disabled to view the new window that opens to play the eLearning.
  • If you are having trouble accessing the UW Medicine Learning Hub, please review the Frequently Asked Questions (FAQs): https://lms.uwmedicine.org/faqs.asp
  • If you access the online training and you do not have the START button in your Learner page, or you are a supervisor/manager and you have someone who no longer is in the organization, contact uwmhelp@uw.edu with the employee’s name, EID and what action should be taken.

Additional Support

Remember to close the content window when you walk away from the computer or when you are no longer interacting with the online module. This will ensure your progress is always maintained in the Learning Hub. You could lose your progress if you leave the content window unattended for too long as the session will time out and you may have to restart from the beginning.

If you have difficulty accessing this training, please contact your local IT Services:

  • Valley Medical Center learners: Please contact the VMC IT Service Desk by calling ext. 6200.
  • All other UW Medicine learners: Please submit a UW Medicine IT Services Help Desk Ticket by email at uwmhelp@uw.edu.

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