OMA&D Academic Counseling Services

April 19, 2021

CUADSS Student Associate Job Position 2021-22 Academic Year

Objectives: 

Student Associates work in a highly collaborative, fast-paced environment to provide a high level of service to students, staff, and the community at large in the Center for Undergraduate Advising, Diversity, and Student Success (CUADSS). Student Associates help undergraduate students navigate the complexities of University of Washington life. 

Responsibilities: 

  • Staff the front desk of the Center for Undergraduate Advising, Diversity, and Student Success, responding to all in-person and phone inquiries. 
  • Help students, staff, parents, and community members understand administrative processes such as scheduling appointments, connecting students with resources across campus, navigating registration holds, make appropriate referrals, uphold student privacy, etc. 
  • Work closely with 30+ academic advisers in scheduling appointments, troubleshooting, special projects, etc. 
  • Make appointment referrals. Be familiar with all University of Washington undergraduate academic programs/support services. 
  • Management of online Zoom breakout rooms and provide support for students. 
  • Learn and understand university resources in order to make appropriate referrals for students. 
  • Contribute to First Year Programs’ efforts in welcoming new students by assisting with advising scheduling and fielding logistical questions.  
  • Work as a member of a team by keeping the workspace clean and organized. 
  • Special projects as necessary (event planning, database maintenance, publications, etc.). 

Qualifications: 

  • Must be work study eligible for the 2021-2022 academic year, current UW undergraduate, and have attended at least THREE quarters at the UW prior to start date. 
  • Ability to utilize strong interpersonal communication and public speaking skills. 
  • Genuine interest in working with and supporting University of Washington undergraduate students. 
  • Demonstrated ability to work with a diverse population of student co-workers, staff, faculty, and students. 
  • Demonstrated ability to work both independently and collaboratively. 

Time Commitment and Salary 

  • 10-13 hours/week, 8 am – 6 pm office hours, including during finals week, winter break and spring break. Summer hours are also available. 
  • Schedules will vary from quarter to quarter based upon availability and class schedule. Schedules are provided after registration 
  • 1-hour monthly staff meetings 
  • Salary: $16.69/hr. 

Position Dates and Commitments 

Paid employment term:  

Date  Event Details  Location  Approx. Working Hours 
September 20-24, 2021  Mandatory Staff Training  TBD    (9 am – 4 pm), 6 Hours daily 
September 27    Start Date    TBD   7:50 am – 6 pm 

How to Apply: 

Please apply by completing the application questionnaire at the link below by 5 pm on Thursday, May 13, 2021.

https://forms.gle/oWXEi2ZJSBKVv7wn6

You do NOT need to upload it to Handshake, the questionnaire will go directly to the hiring manager once completed.