UW CHEMISTRY NMR

Announcments & Equipment Logs

NEWS ! GG500 – WE ARE ADDING AN AUTOMATED SAMPLE CHANGER

Dear Users In the span of next week, you will see a ‘twin incarnation’ of the automatic sample handler that you see on NEO500 called SampleCase, appearing alongside the GG500 system and tested.  We will give a headsup as to when this will happen with as much lead time as possible, but the installation process […]

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UPDATE ! GG500 – OLD DATASETS RESTORED

Dear Users We have restored the raw datasets from the failed computer that went down around 2nd Apr., into the new system.  All the active users in our database should be able to access their old datasets via the phoenix server.    If something is missing, please contact us and let us know. I would repeat […]

Posted in Hardware, Software, Spectrometer, Uncategorized, Usage | No Comments

UPDATE ! GG500 – READY FOR RESERVATION AND USE

Dear NMR community GG500 instrument is ready for use again.   Please note the following : Topshim is working nominally.  For deuterium based lock solvents, which means the majority of them,  the shimming happens along the Z-axis only (known fact and a feature of the spectrometer hardware). You can start Topshim after loading the default starting […]

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UPDATE ! GG500 – ALMOST READY – PLEASE SEE BELOW

Dear Users First of, thank you for your patience. The computer driving the instrument needed a complete replacement, which is an elaborate operation involving properly restoring data and configuration files and make sure that the spectrometer is being driven correctly by this new PC.  These operations are largely done. Quite independent of this, recently we […]

Posted in Datasets, Hardware, Host Computer, Operating System, Spectrometer | No Comments

ALERT ! GG500 – SYSTEM TEMPORARILY DOWN DUE TO SOFTWARE ISSUES

Dear Users We are reviving the computer system as we speak.  An update will be posted once the system is back to normal but immediately I don’t have an estimate for the return to normalcy. Please keep your channels open for further updates. Thank you for your kind understanding. NMR Services Manager 11.57 am 2/4/2024

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UPDATE ! NEO500 – ACQUISITION ERRORS FIXED – QUEUE RESTARTED

Dear Users The acquisition related error that started around 4.30 pm of yesterday was hardware related and the system has been revived to normal functional state this morning. The queue has been restarted and the failed experiments have been resubmitted. Please check the web status page a bit later and look for your holder positions […]

Posted in Hardware, Probeheads, Spectrometer | No Comments

REMINDER ! NEO500 – ANNUAL CRYOPROBE MAINTENANCE TOMORROW

Dear Users This is a gentle reminder that the instrument won’t be available for regular use from the morning of 20 Feb, Tuesday until approximately the evening of 21st Feb, Wedensday.  The acquisition queue should be available for routine use by 5 pm on Wednesday. If anything changes we will strive to inform you as […]

Posted in NMR Facility Usage, Spectrometer, Usage | No Comments

UPDATE – NEO500 : SYSTEM NORMAL

All It looks like some one has pushed on the red safety lever on the Carousel  and triggered an error condition. Please refer to my earlier post on this topic : UPDATE ! NEO500 – SYSTEM UP – USER ERROR CAUSED INTERRUPTION Please pay attention to this simple step and avoid disruption of service for […]

Posted in Spectrometer, Usage | No Comments

ALERT ! NEO500 – UPCOMING PRODIGY CRYOPROBE MAINTENANCE

Dear Neo500 Users Please be informed that an annual routine maintenance for the Prodigy cryoprobe system is scheduled starting next week, Tuesday, the 20th Feb ’24.  The instrument won’t be available for regular pulsing for two days, starting the morning of Tuesday.  Any pending preventive maintenance tasks will be rolled into this schedule as well. […]

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NEO500 Unstuck

Last night, the NEO500 encountered an issue where the icon software froze, allowing researchers to create new experiments, but not to delete or submit them. This issue has been resolved. However, the record of samples in holders and their associated experiments was lost in the process. Due to absences, the overflow of NMR tubes has […]

Posted in Software, Spectrometer | No Comments

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